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Yes, I understand the addictive capabilities of this game. But, if I'm going to be addicted to Slotomania why can't they at least make it rewarding? In the past, I actually won the jackpots often, and it was fun! Now, it's just routine, mindless spinning where you can't even play the side games because they are beyond reach. I don't play as often anymore and I stopped using real money. You will never win and the exhilarating jackpot wins that encouraged me to play in the past, just don't exist anymore. Please don't reply with your canned comments, Slotomania, it's insulting.
Do not waste your time on this supposedly "free" game. You get close enough to get the cards you need to get the rewards and then you of course do not get the cards necessary to win the rewards before they reset the game.
Hey Victor, sorry about your experience. The game distributes sloto cards randomly and we never know the outcome. Don't give up, keep spinning and you might receive the desired cards anytime. Please write to our Support through "Contact Us" button in the Support Portal page. It would be helpful if you could share the game account details. Wishing you a wonderful day!
Don't waste your time. Way to many popups that interfere with playing. Always wants you to buy and then takes away. Claim all slots are random when in reality they are all chip grabbers. Waste of time and bandwidth... You've been warned...
Hey, sorry to hear that! Our objective is to bring to you a Vegas like experience without ever leaving your seat. We do not intend the players to purchase. We offer multiple ways to earn free coins to keep our players continue playing without purchasing. We're sure your experience will get better. Have a wonderful day!
Hi, i have been playing this game since 11 years spend thousands on it if they see you buy It makes you lose on purpose unfortunately
Hello Ramzi, sorry that you feel this way! Slots is a game of luck and the outcomes are random. Purchasing is just an option for players to progress faster than others. It doesn't alter the game's algorithm to make you win/lose. We appreciate your understanding. For any questions, feel free to write to us through ""Contact Us"" button in the Support Portal page. Have a good day!
I was supposedly given free coins. They, took it from my bank account. I gave proof. They didn't care
They exist only to Rob You as they do this Joyously to support their Crimes against Humanity. It's a Addiction allowed by Google and owned by Countries Outside the United States. Every angle to ROB You is Covered, i. E. multiple charges for the same purchase, disconnection when winning large amounts, unrewarded large wins, etc. etc. They are Purposefully, Exuberantly Robbing, Controlling and Addicting Americans. PLEASE BE BEWARE OF THIS COLLABORATED SCAM!
Hey Linda, sorry to know that you've encountered this situation. Did you report to our Customer Support regarding this? Please write to us through ""Contact Us"" button in the Support Portal page. We're sure that our team will look into and resolve it. Have a great day!
Thought I logged this on 16-5-22 but not on site - so re-inputting.
Mmm where do i begin.
Would rate as -100 if they had that star.
Contacted customer support service chat team with not being able to load side game S&L as freezes game when select spin dice - this also meant was unable to do clan challenge. They came back and said it must be my internet connection. Had and paid $200 to Geeks Ru tech to come here. He said nothing wrong with my internet connection, otherwise would be having issues with all apps and programs. Me not tech savvy! Lol.
Re-contacted customer support and was informed many customers having issue and has referred to tech team to investigate. Heard nothing for days, re-contacted customer support and informed to 'have patience' and someone from tech would come back to me - this was in Feb 22. It's now May 22 (me forgot about this issue, lol). I had great patience, lol, until had another issue happen on 30-4-22 where wasn't paid for two massive wins in an hour. 1st time thought I was seeing things when money wasn't added to my balance, so ignored it as didn't have a photo / screen shot of win amount. So, next massive win I took photo immediately and guess what, I never received the win amount.
Contacted customer support and once again told was put in hands of tech team with my photo and to 'have patience'.
Finally got back to me on 3-5-22, where told by customer support that a resolution had been reached and someone from tech team would be contacting me shortly but once again to 'have patience'!
Well, I now have been informed that will not be being paid as was a visual glitch but not by tech team - was informed by customer support only after I went back to them on 9-5-22. This is very poor service and treatment even when have photo proof. So unfair.
Oh, and the screen said 'Congratulations you win $$$ in 10 free spins'. Don't know how this can be visual glitch!
PS: have photo saved on my tablet if anyone wants it email me: Karen at: *******@outlook.com
Am trying to email the following to slotomania customer support, but each time I push send I get message back stating: site not manned at present, this is continual day / night doesn't seem to matter what time I send and I don't just get one knock back - I get three. This is not good practice and very unprofessional!
This is what am trying to email:
Hi Ethan,
Stop treating me like I am stupid, as all games are chance which everyone is aware of and it is all luck and what you spend per spin.
I was positive and love all the variety of games that Slotomania has.
BUT,
Do not appreciate dishonesty, B. S. or being ripped off, refer to INC******* issue dated 30-4-22 and everything is posted on various websites just like sitejabber, trustpilot.com, ripoff.com, etc.
Oh
And your company needs to pay me my massive win.
As when I go shopping at a supermarket and they scan item and price comes up incorrectly they do not say you cannot have it, they are extremely APOLOGETIC and HONOURABLE and give you item/s for FREE, in good faith that you will not be negative about their supermarket and you will keep coming back as a 'LOYAL' customer.
About time you changed your tactics and policy as there are loads of negativity against 'Slotomania' from unhappy customers and mine is just another.
And by the by 'WORD OF MOUTH IS A POWERFUL TOOL' It is used for positive and negative feedback and I have heard of companies going broke because of negativity.
Is this what Slotomania wants!
I've played Slotomania about 4 years. I was very happy with this game until now.
They have changed the DASH MAX from 14 days to 7 days and still charge the same amount.
The BLAST where you buy extra picks has been slowed down so much it is almost impossible to fill it,
Before that game has ended. Basically you waste your money. You have extra picks left but I would rather use them when I buy them. I am trying to find another game to play. I'm tired of being RIPPED OFF.
Hello, sorry about your experience. Our objective is to bring to you a Vegas like experience. Please share your feedback to our Support through "Contact Us" button in the Support Portal page. It would be helpful if you could share the game account details. This will help us design the gaming experience better. Wishing you a wonderful day!
Over one week ago, I won a very large number of coins, however I didn't receive them. I have a screenshot if the winnings. I contacted customer support through Playtika who stated they were conducting an investigation (reminder, I have a screenshot showing the winnings). I have contacted the company frequently and keep hearing the same…. And that I would receive an email. This issue has still not been resolved and now I truly feel it never will be. Make sure you spend no money on this game as they don't even give you what you win when it is a FREE game.
Hey there! We're sorry to hear that you encountered this situation and I know how frustrating it would be for you. Did you receive the email regarding your report? If not, please feel free to write to us through "Contact Us" button in the Support Portal Page. We'll be happy to look into and resolve it. Wishing you an amazing day!
I have played Slotomania for probably 10 years. In the last year or so, it has turned into a potential money pit. They make the first Daily Dash easy, but the 2nd and 3rd Daily Dash can be outrageous. For example, "Win 7 trillion or win 290 billion 8 times", and you only have 9 trillion. I have used the CONTACT US, and spoken with Slotomania representatives. They will tell you its all done by algorithms and there is nothing they can do about it. WAIT A MINUTE. Slotomania owns and develops the games. They MAKE the algorithms! Not to mention, that when I complained, I immediately lost 75% of my bankroll in the next few days. Coincidence? They want you to spend more and more money every month. I play in a clan, and all of us feel the same way. It used to be fun, but not much fun any more. We don't mind spending a little money each week, but it has become ridiculous.
Hello Sam. As you progress, the tasks will be challenging to make the game interesting. The outcomes in a Slots game are designed to be random. You could either win or drop your balance. It all depends on the machine you choose, the strategy you use, the bets you place coupled with how luck favors you. Wish you a wonderful day!
I finally stopped playing slotomaina because it became very evident that playing was only going to become harder.
Back when I started it was fun and exciting. It wasn't just winning, but it was about opening new games and seeing what the free spins and bonus stuff in the games looked like. That was back when the site was relatively uncluttered with the over load of ads that it is now.
Things were fine and then I joined a clan and got put with one that people kept leaving. Finally, I ended up winning a clan tournament all by myself against the other clans in which several players participated. It made me angry because the clan I was in only had me participating while other clans had lots of group participation. After I collected the prizes from the tournament, I decided I'd had enough and was leaving the clan. I was met with an image of the lucy and a bunch of the other male characters from various games and it was creepy and made me uncomfortable. It felt like I was being threatened and intimidated as the 'Are you sure you want to leave the clan?' question came up. I clicked the yes button. That was the point where things started to change.
Over the months after the win and lose pattern started. Durring that time I won a few jackpots, but found that if I didn't bet higher to loose the jackpot I'd won faster or fast enough to be kept at a very low level of coins, every game I tried I'd lose at and after I'd get to almost no coins then it would change and I'd win here and there.
Then I noticed how many more ads were showing up. I refused to buy coin packages since I realized it would be buying nothing and I figured any coin package would be lost quickly. Other players apparently ended up spending lots of money and then lost it and it became a cycle of losing money.
The finale straw was finding out that to just go up one level would be 25 billion coins. That and for the previous couple of months a variety of glitches became the norm along with them trying to get into my fb page 3 times and me stopping it. I was done. It comes down to this, playing slotomaina is a waste of time. Money can be made again but my time is more valuable and can't be replaced.
Hi Wendy, sorry to hear that you feel this way! Our machines are certainly much looser than real money slot machines and the outcome is random. You may win some and at times you win Big. I'm sure your experience will get better. Please reach out to us through "Contact Us" button in the Support Portal page. We will ensure your concern will be addressed appropriately. Have a great day!
I have played this game for many many months and enjoyed the process, but once I ran out of coins I decided to purchase a minimal amount of coins for $4.99 on my credit card. That resulted in a good run and got up to up to 321 Million in coins. Right in the middle of playing a slot game everything froze up and I was unable to do anything for 20+ minutes. I had to reboot my computer by unplugging it cause nothing else worked. When after rebooting and logging back on I discovered that my coin balance was the initial 1 million that you/we get when we first sign up. Upon multiple re-logins that didnt change. I'm protected by Nortons 360 and a top of the line Anti-virus program and I am certain that NO outside interference caused this malady. It was most definitely an internal problem within this web site, 100% guaranteed. Play for fun at your own risk but NEVER buy coins like I did. I now have my financial institution on alert for any additional funds request from these $#*!s and anybody else..
Hi Bradley, sorry to hear that you encountered this situation! We are worried about how the game has affected you. Please reach out to us through "Contact Us" button in the Support Portal page. We will ensure your concern will be addressed appropriately. Have a great day!
I was/am a diamond with over 39 trillion points. I have spent good money weekly and then all a of sudden it's all gone., contacted customer service where they proceeded to tell me that my game was linked to Facebook and I should check that. I HAVE NEVER LINKED THIS GAME to Facebook. Wrote them multiple times explaining that I never did this……crickets. Don't waste your money or time.
I've been playing for 2 weeks now, and have not had to pay any money, came in low on points a couple of times, but I always win them back. I only play Crazy Train.its fun and free for me, no complaints..
Took a month to get to 10 billion and 1 day to loose it. Not a game made for fun, odds too much in the games favor. If spending money on gambling, a casino app would make better sense.
Hello Richard, sorry to hear that! The outcomes in a Slots game can be challenging, you could either win or drop your balance. It all depends on the machine you choose, the strategy you use, the bets you place coupled with how luck favors you. Feel free to write to us through "Contact Us" button in the Support Portal page and share your questions, feedback or suggestion. Enjoy the game and good luck with spins!
Stay as far away from this site as you can > It is a joke. You pay alot of money to win a few points then the odds change and they take back everything. The more you win the more you have to bid to level up or win some of the odd games they add on. Its all about them making money and you losing yours! If you complain they just tell you your luck is bad but will change soon as long as you keep playing and paying. They let you win at the start then change everything to make sure it doesnt keep happening!
Hello Ron, sorry to know that you feel this way! The outcomes in a Slots game are designed to be random. You could either win or drop your balance. It all depends on the machine you choose, the strategy you use, the bets you place coupled with how luck favors you. We do not intend the players to purchase. We offer multiple ways to earn free coins to keep our players continue playing without purchasing. Wishing you good luck!
Your game says higher bet = higher chance to win super Jackpot. This is all BS, I wasted several hundred of dollar in few days just to keep my game running, yet never did the Mega jackpot nor super jackpot happen. Slotmaina was fun once but it's no longer the same, all the company wants is to rip off all your money for few minutes fun. People are already living in hardship and sadness due to the current Covid 19, we just want a but of excitement in lives, but your game makes life even harder... I'm gonna leave this game forever... I hope other players and victims can see my post and switch to other better games.
Hey Sandy, sorry you feel this way about the game. I'm sure you know that slots is a game of luck, sometimes you win and sometimes you lose. Our machines are certainly much looser than real money slot machines and sometimes choosing the right machines and the right kind of strategy could increase your winning chances. Don't give up, you may hit a Jackpot anytime. For any questions, reach out to us through "Contact Us" button in the Support Portal page. We wish to see you back at Slotomania. Have a great day!
Monthly coming civil mania but dont coming and always want purchase offer,
Please discount purcase and soon coming game mania civil
Hi Kosrat, thanks for your review. Please reach out to us through "Contact Us" button in the Support Portal page. We will ensure your concern will be addressed appropriately. We are always here to help you. Have an amazing day!
They decide what you can bet... Of course what you win you end up losing. They expect you to spend your money just to lose you purchase in a few spins... Crooks!
Hello Joyce, sorry to know that you feel this way! The outcomes in a Slots game are designed to be random. You could either win or drop your balance. It all depends on the machine you choose, the strategy you use, the bets you place coupled with how luck favors you. Feel free to write to us through "Contact Us" button in the Support Portal page and share your questions, feedback or suggestion. Wishing you good luck!
A man turned up at my home the other day to disconnect our electricity... My wife has not paid the power bill FB or over a year and guess where the money went?
You've taken her soul and turned into an addict that can't even be honest about a power bill.
As if it wasnt hard enough to keep people off pocket machines... now your putting them in their hands.
I hate you for your part, go and get real jobs that produce other than heart ache and hardship.
See o when my kids are missing out because your algorithm, I hope to you don't sleep, cause I can't.
Xavier Ward
Hello Christine, sorry to hear that! In a game of chance or should we say slots, some losses are expected. If you've been losing, take some time off, change the machines, and alter the bets. We're sure your experience will get better. For questions, please reach out to us through "Contact Us" button in the Support Portal page. We will ensure your concern will be addressed appropriately. Have an awesome day!