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SlickCar

1.5
slickcar.com

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SlickCar Reviews Summary

SlickCar has a rating of 1.5 stars from 39 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SlickCar most frequently mention customer service, tracking number and credit card. SlickCar ranks 809th among Auto Parts sites.

service
3
value
3
shipping
3
returns
2
quality
3

We monitor reviews for authenticity

North Carolina
1 review
1 helpful vote
Follow l S.
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After calling to make sure I was ordering the right wheel covers, they sent the wrong ones. They were a gift so by the time I figured out they were not the right ones, the deadline for return had passed, the restock fee was robbery and even the return package requirement was stupid. STAY AWAY FROM THESE RIP OFFS.

Date of experience: August 31, 2011
Louisiana
1 review
3 helpful votes
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Bad customer service
August 4, 2011

Bad customer service. No return phone calls. They don't do what they say they will do. 2 months and still waiting for an order to close. Only received partial order. This place really sucks and I don't expect them to stay in business. Lost about $300.00 Dealing with this company is like playing craps and it looks like I crapped out.

Date of experience: August 4, 2011
Illinois
2 reviews
10 helpful votes
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I ordered an alarm system for my wifes Chrysler. They have said that the alarm system was not sent by some error... called 2 weeks later to find out what happened. They said the alarm will be sent 2nd day Fed Ex. A week goes by, still no alarm system. I called today and luckily got a hold of somebody. Being tired of their crap, I demanded a refund of all of my money. They did not want to refund, but finally said he will process the refund today... we will see...

BUY AT YOUR OWN RISK!

Date of experience: July 29, 2011
Canada
1 review
1 helpful vote
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When I bought headlights from slickcar.com they were shipped almost immediately and came in less than a week! Although a lot of people have had posted bad reviews I think that a lot of the good reviews get left at the wayside. The employee's are kind and are always there to give you a tracking number once you order and are there to be of service. The only down side is the shady quality of some of the products but you get what you pay for. I was a little worried after reading some of the reviews but I think slickcar.com handled my purchase very well and will look forward to doing more business with them!

Date of experience: July 9, 2011
Washington
1 review
4 helpful votes
Follow Rod S.
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After waiting on a long overdue order, I spoke to an supervisor. This was when it turned really bad. After a cold and blunt run around on why my order would in fact take another 10-15 business days I cancelled it. I spite about negative reviews and was then told it would take 45-60 days to get a return. Whatever you do Never use this site.! Never"!

Date of experience: June 9, 2011
Texas
2 reviews
2 helpful votes
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Placed order for LED tail lights and Grill for 300C - after 2 weeks finally received the lights only part of them didn't work. Never received the grill. Continue to get the same tracking number as the lights - UPS has no record of the grill! No one will return my emails now on the grill and this has been a month. Now I have to fight with my bank to get the money back on card since it is a debit card and not a regualr credit card. Oh joy! I HIGHLY DO NOT recommend this company!

Date of experience: May 9, 2011
District of Columbia
1 review
2 helpful votes
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I ordered a catback exhaust for my rsx type s from slickcar.com. I have absolutely no complaints about slickcar.com. I was on this site the other day looking at reviews about slickcar.com and made a comment stating i hope my order is not a nightmare like some of these stories. Ryan from slickcar then contacted me via email to let me know that i have nothing to worry about and he included my tracking numbe. And yesterday i got my package and i couldn't be happier. I will use slickcar.com in the future and refer my friends to it.

Date of experience: April 1, 2011
Washington
1 review
4 helpful votes
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STAY AWAY from slickcar.com. I ordered brand new LED tail lights for $250. Recevied them two weeks late. Opened the box up to find... used LED lights! No oem packing or box. The tail lenses were dirty and wet, obviously returned by prior customer. Called same day for RMA, and was told one would be emailed to me in 24hrs. That was two weeks ago. I emailed them... on four different occasions for the rma and no answer. So today, i sent the whole package back to Slickcar and called my credit card company to not pay and to never accpet any charges from this company
More

Date of experience: February 28, 2011
Washington
1 review
2 helpful votes
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Sooo i orderr the firsttime with slickcar andd i order a typr r grille formy 03 civic the car part comes in in about 3 - 5 day and i am very pleased. On 11/30/10 iorder ssome coilovers formy 03 civic for 164 dollars. One week passed nothing i call and he tells me they don't have the part in stock and they should recieve it in 2 weeks then ship it to me. 2 weeks pass nothingg! I call they tell me the same thing! Its now 1/30/11 and im callin like crazy! Nobody will even answer my calls if someone answers they immidietly put me on hold andd im feeling like a dumba** cuz i payed that much and im not gettin anypart! At this point i wish someone will sue the f*** outta themand give us all are parts that we deserve!

Date of experience: January 30, 2011
France
1 review
2 helpful votes
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I placed an order for a stock wheel for my 2005 Mercedes Benz E500 on January 1st. I received a confirmation e-mail right away for my order. Being the new year's holiday & all, I didn't expect my order to be processed right away, but a week went on, and I still didn't have a tracking number for my order, so I called the company. I got a sales rep who was very pleasant and told me that the order was being processed and my wheel should be shipped any day now. Another week passed and I called again since I still hadn't received the wheel or even the tracking number. This time, the rep, who was still very pleasant, told me the wheel had been shipped, but that there had been a problem with the address being "undeliverable" -- Very funny since they had the right address on file -- the sales rep told me the wheel had returned to Indiana where the manufacturer was, but that it would be shipped back today and I should have the wheel within 2 business days. In the meantime, I asked him to e-mail me the tracking number. So here I am, 6 days later, still no wheel and no tracking number! Those idiots are getting on my last nerves, telling me how the factory was waiting for the wheel to return to ship it again and I should have a tracking number by tomorrow and the wheel within 2 business days!
If you want my opinion, they are just a bunch of $#*!s who don't know how to run a business, and this is a definite SCAM -- PEOPLE STAY AWAY FROM THOSE STUPID IDIOTS, ALL THEY WILL DO IS RIP YOU OFF!

Date of experience: January 18, 2011
Texas
1 review
1 helpful vote
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Ordered Keyless entry for my wifes car, the actuators are to big to fit inside the door. Customer service rep (Matt - *******@slickcar.com) told me to take pictures and send them in and they would refund all of my money, i received a email back stating he didnt understand why it wouldnt work (when obviously he was not there when i tried to install it) he then stated he would send me information on how to get a refund and i havent heard from him since even after multiple emails sent to him. Also as a side note... i don't use my credit card online often and i did on this website and my bank calls about credit card fraud, so with this website being the only one that had my card number im going to make a pretty good assumption that they got my card number from this site. To go along with that im now recieveing "spam" calls as well. TRASH COMPANY WILL NEVER USE AGAIN!

Date of experience: January 11, 2011
Florida
1 review
1 helpful vote
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I shopped with slickcar and I had no problems. I called and talked to customer service representative a few days after the order was placed and they provided me with a tracking number. I got my product in six business days and couldn't be more happy with the customer service. I would give slickcar.com a great rating. Got my product in good time for a great price!

Date of experience: December 8, 2010
Maryland
1 review
1 helpful vote
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The name says it all... slick car... Buyer Beware! Ordered a replacement grill for my Jeep Liberty. They sent me one for a Jeep Grand Cherokee. They made me take a photo of the grill and send it to them... even though I told them that the box it came in said Grand Cherokee and had the wrong part number on it. They told me they would get back to me on how to return it. A week passed and no word. I called again and was told that they would get back to me the next day. Again no word. I called again and they said they'd get back to me... this went on and on for seven tries. Finally they refunded my money... after 6 weeks of trying to get some sort of customer service from them.

Date of experience: August 10, 2010
Maryland
1 review
1 helpful vote
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I got a bad feeling after they said they would send me a confirmation email of my purchase and two days later I still had no email. I am an online shopper and this is the first time I did not get an immediate confirmation email. I called customer service to be told that I should have a confirmation email that day, needless to say that did not happen so I called back the next day. I got another customer service rep on the line and he said he would check to see if my credit card had been processed and what the status of my order was. While on hold I googled the company and found this website. Red flags sprung up all over! The representative returned to the line and said "for some reason your order did not go through" of course he was more than happy to place it again for me. I advised him to cancel the order and not to charge my card. Immediately I called the credit card company and they stated that I had two pending charges from them, thank God the credit card company is on my side they assured me there will be no unauthorized charges. I guess "slick" stands for their practices and not their style of product.

Date of experience: August 3, 2010
Canada
1 review
1 helpful vote
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Sickcar.com is the most $#*!ED up CO. I have ever seen in my life there most be some way for all of use to file a class action law suit on slickcar.com to get our money back plus for our time I think 50,000K for my time would be in the ball park PLEASE stay away from this website.

Date of experience: August 3, 2010
Kansas
2 reviews
4 helpful votes
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You do not want to order from this web site i ordered a grill that i paid for and never received i was told it was on the way and it never was so i told them to credit my money back to my account and right to day they have not credited my account of 109.19 and i would not recommend this web site to my worse enemy they do not like to do as they say and will rip you off. Looking for the right spot to car shop go to woodview auto accesories.com.

Date of experience: March 29, 2010
Arizona
1 review
2 helpful votes
Follow mounsey m.
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Ordered a wheel for my 2000 camaro from slickcar.com on June 15th and was told it would ship "immediately".
A week passed and no wheel arrived.
I called slickcar.com's "customer service" and was then told that the wheel was not in stock, and they would paint one "immediately" and ship it "tonight".
I called the next day asking for a tracking number, and customer service said the wheel was still being painted, no tracking number available.

Another week passed, and a wheel painted the wrong color arrived.
I called slickcar.com customer service and they again said that they'd have to paint a wheel and it would ship "immediately".

Well... it's been another week and still no wheel.
I called customer service and was told a tracking number would be available "tomorrow".
I called the next day asking for a tracking number and was told it was not available.
I asked for the manufacturer of the wheel's info and phone number, and was told that I couldn't have that information.
I then asked for a supervisor to speak to, and was told that they would not allow me to speak to a supervisor, and "calling everyday asking for a tracking number is pointless".

The customer service representative then threatened to cancel my order and threatened me personally.

I hung up and filed a claim with pay-pal to retrieve my money.

DO NOT EVER DEAL WITH SLICKCAR. COM

YOU WILL GET RIPPED OFF!

Date of experience: July 3, 2009