Sleep NumberReviews 195

UPDATE to this review as of 01. 21. 16. I put the same review the Sleep Number website on their " reviews page " and I just got an email telling me my review did not qualify to be on their website!
After having the King Size bed for about 14 years, I moved it to the guest bedroom once because it was not comfortable for 6 years. Then my wife talked me to moving it up to our room again, and it is still BAD and UNCOMFORTABLE. I always thought it was my fault it was not comfortable, I would visit local store, call the company, and they seem to convince me overtime that it was me and I had to change this and do this - it was always ME that was at fault. I just call customer service and I was on HOLDS for 52 minutes, yes 52 minutes and guess what, they said it was still my fault that the chambers cannot cause my bed feeling like a " water-bed " and I needed to buy a raiser for under them mattress to hep me - I had to buy it!
They are not willing to hep me at all. It is not my fault, it is the bed and they are not willing to help me get it fixed, what about the 25 year warranty!
This beaded company do not even deserved one star, they get a BOG " 0 " from me.
Here is the review link for their website: http://www.sleepnumber.com/sn/en/Factory-Outlet/p/FO-5000#pdpReviewsTab

Mine doesn't have the numbers on the pump control because I got the lowest-priced Select Comfort mattress I could afford, in 1993. Note: If you want to save $, you don't need the box springs! It's an air mattress for heaven's sakes. It looks good on a platform bed.

Never mind that -- I find it exceedingly comfortable -- I feel cradled. It is supportive even when it's underinflated.

After many years, one of the 2 chambers developed a slow leak, so I was able to purchase a new chamber from the company for a very reasonable amount. At that time there were some signs of mold on the old chamber, which can be a problem with these, so I sprayed with a mix of grapefruit seed extract and tea tree oil.

Now both of the chambers have a very slow leak (after 21 years!) -- not enough to take action, as I need to add air only once every 2 weeks or so. Eventually I'll upgrade in order to get a new air pump (that may be where the problem is) but it will be the same brand.

You say you need a new bed but you don't want the usual ones, you want the better or best so what do you do, you go to Sleep Number beds and you find a bed that you like or love and spend big money between $5,000.00 and $7,000 and of course you want the warranty and you go home happy as a pig in (you know). Then one day you need service on this expensive bed only to find out that the parts are guaranteed but the labor is around $200.00. Your warranty starts from the day you buy it and not from the time you received the delivery. CHECK IT OUT. Would you really buy the bed now, I THINK NOT.