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SKYLUX Travel

4.8

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From the business

SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.

At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.

To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.

Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...


skyluxtravel.com
Wilmington, DE, United States
How would you rate SKYLUX Travel?
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SKYLUX Travel Reviews Summary

SKYLUX Travel has a rating of 4.8 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.

service
322
shipping
27
quality
1,481
This company responds to reviews on average within 0 days

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Texas
1 review
0 helpful votes
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Excellent
September 8, 2023

Very satisfied, I will use your services in my next trip.

Date of experience: September 8, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Florida
1 review
0 helpful votes
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Mr. Justin of SkyLux handled all the details of my reservations excellently. He saved me money and time. Thank you.

Date of experience: September 7, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!

Kentucky
1 review
0 helpful votes
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Ease of scheduling flight
September 7, 2023

Asuna was extremely helpful and was able to book my flights easily and timely. She stayed on the phone with me and gave me several options and found what I was looking for. I highly recommend this service!

Date of experience: September 7, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We are glad that our agent Asuna was able to meet your expectations. Thank you so much for your positive feedback

California
1 review
2 helpful votes
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Hard to get answers!
October 7, 2023

It took so many hours of phone calls and waiting to finally get a flight. Despite asking the agents many times we found out only after we paid that we couldn't choose out seats until just before the flight. Doubt that we will use this company again.

Date of experience: September 7, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear ROBERT L., please accept our apologies that you had to go through such an ordeal. We are prioritizing the issue you're facing that's why we have already assigned you a special ID: 261267, and our proper department is already working actively and they will contact you shortly. We kindly ask for you patience

New York
1 review
0 helpful votes
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Harry is terrific!
September 7, 2023

He was so thorough & patient with us! Thought of everything!

Date of experience: September 7, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.

New York
2 reviews
0 helpful votes
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They're exceptionally good! They take their time to help the passenger.

Date of experience: September 6, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We are so grateful for your kind words. Thanks for sharing your review with us and the community!

Minnesota
1 review
2 helpful votes
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Bait and switch agency
October 6, 2023

I got bait and switched. I had reached out for help and the agent Cody provided me options. When I went to book one of the options the page threw a error. So I went ahead and booked on Expedia. The agent calls me back and said he can give me the same ticket guaranteed if I canceled and booked with him. As I had 24hrs to cancel with Expedia I went ahead and canceled to only find from the agent Cody (after couple days) -oh sorry the airline increased the price and that ticket is not avail. Total bait and switch practice- terrible experience.

Date of experience: September 6, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear SANJEEV S., please accept our apologies that you had to go through such an ordeal. We are prioritizing the issue you're facing that's why we have already assigned you a special ID: 261061, and our proper department is already working actively and they will contact you shortly. We kindly ask for you patience

South Carolina
1 review
0 helpful votes
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Ticket purchase
September 6, 2023

Jane was very helpful and found me what I was looking for.

Date of experience: September 6, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear HENRY M., We're delighted we could help, and we appreciate your nice words! If you have any more queries, kindly return!

California
1 review
1 helpful vote
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Once you pay, good luck
October 5, 2023

I paid 20,000 $ for business only to find I'm coac premium. I used ******* amx points only to be told instead of $3000 dollars I get 300. I asked for my points back, informed they can't return them. They now don't answer my calls, and don't respond to emails. I don't even know if my tickets are real as airlines don't have me listed.

Date of experience: September 5, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 260883

Thank you in advance.

Texas
1 review
0 helpful votes
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Air travel
September 5, 2023

Great service communicated well, will use again when the need arises,!,!,,!,,!,!l!,,!lL,LL!,l!,!,l,Ll,lllllllllllllllll,,,,,,,,,,LLL,Ll!,!,!,!,!,

Date of experience: September 5, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear DEAN C., We are really pleased to hear that you had a good experience with our company. Please do not hesitate to book with us again.

New York
2 reviews
0 helpful votes
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Very good experience Crow is very good agent answer all E mails in time

Date of experience: September 5, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear Tom N., Thank you for your kind words! We are thrilled to hear that you had a great experience with us.

Arizona
1 review
1 helpful vote
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Good but not great.
September 5, 2023

This does not reflect to the agen who help me in my travel plan. It's policy issue. When I purchase business class ticket, I always able to select my seat on each leg of my travel for international flights. This time I was unable to do so because airline (Qatar airways)says it's type of ticket you bought. I didn't have problem with American airline. Qatar is askinge to pay $310 to select seats in business class.

Date of experience: September 5, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear BHUPENDRA P., We are glad that our agent was able to meet your expectations.

California
1 review
0 helpful votes
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Quick and Easy Booking
September 5, 2023

I entered a few lines of data, was told the rep would call me back, he called me back in 3 minutes, we had a quick conversation, and then sent a deal offer 30 minutes later

Date of experience: September 4, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Thanks so much for sharing your experience with us!

Louisiana
1 review
0 helpful votes
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Efficient and Professional
September 4, 2023

I worked with 2 agents Deedee and Corvo. Both were extremely helpful and professional. I did not tip at the end when I was paying...only because I did not think I should. Hopefully SkyLux is compensating them for their work. I have yet to travel.let's see how everything goes.this is my first experience with SkyLux

Date of experience: September 4, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.

California
1 review
0 helpful votes
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R/T San Francisco - Turkey - Amsterdam
September 4, 2023

This is the second time I worked with Veer at Skylux. He diligently has searched for the best and most affordable flights and each time has come through for me. The process of working with Skylux is seamless and efficient. I will always check with Veer first before booking my next overseas flight.

Date of experience: September 4, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!

Georgia
1 review
0 helpful votes
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Best Service
September 4, 2023

Tyrell was very knowledgeable, pleasant to work with and found best deal.

Date of experience: September 4, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear Abdulrehman A., We are glad that our agent Tyrell was able to meet your expectations. Thank you so much for your positive feedback!

California
1 review
0 helpful votes
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Stellar Customer Service
September 2, 2023

We were given Frank's contact information for flights. He called us back quickly and worked hard to get us the perfect flight. We are very thankful for his professionalism and attention to detail.

Date of experience: September 2, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear MATTHEW R., We are thrilled to hear that our agent provided excellent service and made your experience a positive one. Thank you so much for taking time to leave us this amazing review.

Washington
1 review
0 helpful votes
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Emergency Tickets to India
September 2, 2023

Diego was awesome and made the emergency booking be seamless.

Date of experience: September 2, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear BRINDA R., We are glad that our agent Diego was able to meet your expectations. Thank you so much for your positive feedback!

North Carolina
1 review
0 helpful votes
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Been looking for assistance
September 1, 2023

After being told be a local travel agent that the airlines had made it impossible for her to assist me in finding international airfares, I went online and found SKYLUX, after an email inquiry, I received a contact. She was more knowledgeable, informative and kind than ANY airline's personnel even those attributed to the highest FF statuses which we are. She was knowledgeable of the equipment, the airports, the lounges and the SYSTEM, and was willing to share that information in a respectful and kind manner.

Date of experience: September 1, 2023
Herman B. — SKYLUX Travel Rep
over a year old

Dear SHERRYE C., We appreciate the great review and are delighted we could help. Please contact us if you have any further needs or queries!

Texas
1 review
0 helpful votes
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Skylux & Festus are Awesome!
September 1, 2023

Soon after contacting Festus regarding our travel plans, he was prompt in presenting us with four itineraries with different airlines and prices. After choosing our itinerary, the ticket purchase was smooth. Festus is the best and I recommend him to my family and friends with no reservations.

Date of experience: August 31, 2023
Herman B. — SKYLUX Travel Rep
over a year old

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.