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From the business
SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...
SKYLUX Travel Reviews Summary
SKYLUX Travel has a rating of 4.8 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.
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Buying ticket was fast and easy. Harvey was knowledgeable and easy to talk to.
Ranger has always come up with a solution for me! He is very customer focused
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
After searching numerous websites for a planned trip to Italy and Malta with limited success in finding affordable flights, I discovered SKYLUX. Once i completed an online questionnaire with travel my planned travel dates and destinations I received a phone call from a representative. Conner was fantastic to work with, found flights to match my planned itinerary at cost below other flight booking sites.
Thank you for the great review! Our agents always try their best.
She had a lot of patience with me and gave a good deal.
Thank you for the great review! Our agents strive to accommodate every customer.
I had booked a flight package but then discovered I was off by one day on the return flight! No worries because Tabitha was right on it and fixed the problem very promptly.
Thank you for the great review! Safe travels.
The agent was very patient with me as I filled out the forms as well as courteous.
We're glad to hear that the agent was patient and courteous while assisting you with the forms.
Sally great agent and professional, and wonderful, I had good experience no hassle at all.
Dear Customer, Thank you for sharing your feedback with us. We appreciate your input and are pleased to hear about your experience. We value your business and look forward to serving you again in the future.
Chloe was very patient, detail oriented and thorough with presenting all options for me to consider.
Thank you very much for sharing your great experience with us! We highly appreciate your time and cooperation!
Spoke to george he walked me through step by step and gave me a good price.
Dear Customer, We are so happy when we see that our customers are satisfied with the service they receive from our agents! Thank you for sharing your positive impression of our services!
Flem was recommended by my sister. I emailed him yesterday and got response right away. We confirmed everything today and was fully satisfied with the service. I recommend him to my classmate and she also booked her flight thru him.
Thank you for sharing your experience! We're delighted to hear that Flem provided you with prompt and satisfactory service for your trip to the Philippines.
Michelle is available, informed, professional and an absolute pleasure to deal with.
We're thrilled to hear that Michelle provided you with exceptional service and that you found SkyLux Travel's prices competitive.
Dear Customer, Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.
Planning a trip to Japan, I was baffled by the lack of information on the airlines I was considering about the seats in business class. It was of critical importance to me to book seats that would lie flat but that information was nowhere to be found on the airline's website! It was such a relief to find Skylux where I was able to get all the information I needed including which airport was the most convenient, which airline had the best reputation for business class travel and how best to plan my US flights to connect with my Japanese flights. I will definitely use SkyLux for all my international flights in the future.
Your satisfaction is our goal and we are so happy we've been able to achieve it! Thank you very much for cooperating with us!
Customer service and resolution is horrible. Have had to call many times for mistakes, took ages to get answers from agents. Had a flight credit and it was applied to much lower fare. In addition, was given coach for one leg of the flight. Agent ignored our last request for a proper resolution. Will never use this company again.
Dear GCCI A,
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID:309799
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.
I was trying to book air for a trip that kept changing due to tours filling up on a daily basis, and my agent Everton stuck with me through all of the changes and booked us on perfect flights for us.
Many thanks for a 5 star review! We are pleased to hear about your satisfaction with our assistance! Thank you very much!
Always called back. Patient with my friends. I would recommend him to other people to use his services
We are so glad you've been satisfied with our assistance! We hope to see you once again on our website whenever you desire to travel! Thank you very much!
Costas was great! Plan to use him again in the future!
Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we're committed to constant improvement of our services.
Red S was professional and very accommodating and explained all options available.
Dear Customer, We appreciate your feedback and are thrilled to hear about the positive experience you had with our team member. Thank you for choosing us, and we look forward to serving you again.
Red S was attentive, professional and really knowlegable.
Dexter was very helpful in getting great pricing for our trip.
Thank you for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.
Edward was taking his time to help us the best deal for premium economy with singapore airlines
We are happy to hear such words about Edward,Thank you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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