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SKYLUX Travel

4.8

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From the business

SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.

At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.

To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.

Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...


skyluxtravel.com
Wilmington, DE, United States
How would you rate SKYLUX Travel?
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SKYLUX Travel Reviews Summary

SKYLUX Travel has a rating of 4.8 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.

service
322
shipping
27
quality
1,481
This company responds to reviews on average within 0 days

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New Jersey
3 reviews
5 helpful votes
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Trio to Italy
September 18, 2024

I called a number that I thought was Ryanair instead it was Skylock. The call was answered by Everton with Skylark and he walked me through arrangements for my trip from London to Italy. He was very thorough and gave me excellent information to make my plans.

Date of experience: September 8, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Many thanks for taking your time to give us an excellent feedbback of our assistance!

Florida
2 reviews
0 helpful votes
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Seamless process and execution
September 17, 2024

The specialist I worked with, Nicole, was knowledgeable, quick and responsive. Made it all pretty good.

Date of experience: September 7, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are happy that Madina has provided you with such a wonderful experience.

California
2 reviews
0 helpful votes
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Dime provided us with alternatives and he responded quickly and effectively.

Date of experience: September 6, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We’re thrilled to hear that Dime provided you with excellent service. We strive to ensure that our customers have a positive experience from start to finish.

Illinois
1 review
0 helpful votes
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London
September 16, 2024

Morgan did very well. And help me with my needs and pricing budget.

Date of experience: September 6, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We’re delighted to hear that Morgan did an excellent job assisting you with your needs and pricing budget. Ensuring that our customers receive the support they need is a top priority for us, and it’s great to know Morgan’s efforts made a positive impact on your experience.

California
1 review
0 helpful votes
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Helpful, knowledgeable and profession
September 16, 2024

He takes his time, very patient and he sounds very nice. Highly recommend, pricing is fair

Date of experience: September 6, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We’re thrilled to hear that you found our representative patient, attentive, and pleasant. It’s wonderful to know that you felt well taken care of and that you found our pricing fair.

Arizona
1 review
0 helpful votes
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Orlando was very knowledgeable, helpful and patient. His follow up was spot on. Great service!

Date of experience: September 5, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your feedback! We’re delighted to hear that Orlando provided knowledgeable, helpful, and patient service, and that his follow-up was spot on. We’ll be sure to share your praise with him.

Nevada
1 review
0 helpful votes
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Great service and price.
September 15, 2024

I'm satisfied with all the service and hospitality from Staff name Chicago. She's very knowledgeable and very helpful. I got a good deal from her help.

Date of experience: September 4, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!

California
1 review
0 helpful votes
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I had paid up front in case I needed a flight change and I was able to do so and the service agent was helpful and fast

Date of experience: September 4, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again.

California
1 review
0 helpful votes
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Best Prices
September 14, 2024

Pedro helped me and gave the best rates on the fare.

Date of experience: September 4, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Perdo did a great job as we can see and we are so glad he'd been of great assistance to you! Thank you very much for cooperating with us!

Florida
3 reviews
0 helpful votes
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Boston is very grateful salesman. My experience with him is very good.

Date of experience: September 3, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Many thanks for 5-star rating.If there’s anything we can do to improve our offering, please let us know!

Colorado
1 review
0 helpful votes
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Tyler was very helpful and efficient!
September 9, 2024

Excellent experience with service due to Tyler T's helpfulness and patience.

Date of experience: August 30, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Tyler is a great agent and we are so glad to hear about your satisfaction with his service! Thank you very much!

Arizona
1 review
0 helpful votes
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Help!
September 9, 2024

I really appreciate the patience of the agent in helping me navigate the complexities of booking a flight. Plus, he persevered with me with phone calls and honest quotes.

Date of experience: August 29, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you very much for a brilliant review of our service!

California
1 review
0 helpful votes
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Trip to London
September 8, 2024

My son and me were departing from LAX together, however, he was coming back sooner and that required coordination in order to get scheduling and good price.

Date of experience: August 29, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are glad to hear that you've been satisfied with our assistance! Thank you very much for sharing your positive impression of our services!

Ohio
1 review
0 helpful votes
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Perfect
September 8, 2024

The agent was very attentive and found the right option.

Date of experience: August 29, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer, Thank you for taking the time to share your experience with us. Your feedback is valuable, and we appreciate your trust in our service. We look forward to serving you again in the future.

Georgia
1 review
0 helpful votes
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Great timely service
September 8, 2024

Just eliminated problems before they started.Wells was very helpful.

Date of experience: August 29, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer, Thank you for sharing your feedback with us. We appreciate your input and are pleased to hear about your experience. We value your business and look forward to serving you again in the future.

Illinois
1 review
0 helpful votes
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Trip to Muscat,Oman
September 8, 2024

I dealt with Olby P. & booked the tickets yesterday. This is how far I am in the process. I am hoping having a pleasant experience throughout.

Date of experience: August 29, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer, Thank you for sharing your positive experience with us! We appreciate your feedback on our service. We appreciate you for choosing us, and we look forward to serving you again.

California
1 review
0 helpful votes
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Original price was not honored
September 8, 2024

Original the Associate was not able to give 2 tickets for the same price but upon request checked with his seniors and agreed to give it the same price. However, after both the tickets were purchased and payment made, the associate requested more money.

Date of experience: August 28, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.

New Jersey
1 review
0 helpful votes
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Customer Service
September 7, 2024

Isable is one of the most wonderful customer service representatives I have encountered for a long time. She was courteous, helpful, happily answered all my questions and got be a great deal. I can't find more adjectives to praise Isabel. She was prompt and kept me updated regularly. I wish the world had many folks like her.

Date of experience: August 28, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your glowing feedback! We’re delighted to hear that Isabel provided such exceptional service and that her courtesy, helpfulness, and prompt updates made a significant impact on your experience.

California
1 review
0 helpful votes
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Exceptional
September 7, 2024

I'm so glad I booked my flight with Skylux! Their booking process was incredibly easy to navigate, and I found the best deal on my desired dates. The customer service representative, Mr. Lincoln, I spoke to was incredibly helpful and answered all of my questions. I can't wait to fly with them!

Date of experience: August 28, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience with Skylux and found the booking process easy to navigate.

California
1 review
0 helpful votes
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Very easy
September 7, 2024

It was very easy, smooth, polite conversation. The agent was trying to help in any situation. Very good communication with the agent

Date of experience: August 27, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your feedback! We’re delighted to hear that you found the process easy and smooth, and that the agent provided polite and helpful communication throughout.