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SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...
SKYLUX Travel has a rating of 4.8 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.
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Travel agent, Albus, was very courteous and timely booking our flights, as well as offering several itineraries to choose from.
I was going to book my trip with a different travel agency but Ross had changed the whole scenario!
Ross is an excellent agent. He did go beyond his way to help me to get a better deal. His patience and help and support is admirable and I cannot thank him enough for helping me to book my trip. He is the reason I booked my trip
With this agency.
Ross will be overwhelmed because of your kind words. We highly appreciate your positive review.
We had a voucher with Sky Lux on Air Lingus. We were told we had to use it by June 2023. We requested flights to Dublin, Ireland for April. Sampson and Remus say they are having trouble with Air Lingus getting the tickets from them. We either want the flights or the money back which is about $3600.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 228595.
Please email this ID at [email protected] with your booking confirmation number, and we will get in touch with you.
Thank you in advance.
I was a little skeptical but received great rates and service from Ian. I would recommend them for your overseas travel
Thank you for your kind words. We are grateful for your feedback.
At first, I was leery about using the company online. Not familiar with the company. Once I paid and seen on my delta page the flight was listed. Otto reassured me that they were legit, and I also checked in BBB.
Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
Kai rocked st helping us secure exactly what we were looking for on flights to Venice. I would definitely book with them again and highly recommend.
Thank you for your kind words and we hope to have the chance to serve you again in the future.
Skylux did a GREAT job arranging all our flights for our vacation in September.
Ore was terrific in handling it all with speed and efficiancy.
I will definately use them again.
Thank you for your kind words. We are grateful for your feedback.
Rudolph is truly the differentiator. Pricing, responsive, great attitude and empathy sums up the experience..
We're really grateful and appreciate you taking the time to share your rating with us!
Devera is my agent. She is one of the most competent and efficient agent. I purchased the ticket twice and experienced no problems at all. She is an excellent employee who promptly returns my calls and emails; SKYLUX is fortunate to have her.
We are glad that our agent Devera was able to meet your expectations. Thank you so much for your positive feedback!
This is my first experience with SkyLuxe and I am completely thrilled with the options that were presented to me in an efficient and comprehensive manner with the utmost professionalism. Will definitely use Thalia again
Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!
Cameron was wonderful and very attentive. This is the 2nd time I've used SkyLux and it continues to be excellent. Thank you.
We’re really grateful and appreciate you taking the time to share your rating with us!
She's always patient with me, helping me through the booking + flight choosing process. I won't use another company! From finding awesome flight/seat deals to last minute needs that are rushed, she's a great support.
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Kate was very helpful and had lot of patience to go over different alternatives to find us good price for our travel to India. I highly recommend her.
Thank you so much for the great review! We wish you safe travels.
Zara contact me immediately after my request and continued to work with us to receive the best deal she also booked our seats I. Request the next day. I will be sure to use Zara services in the future we travel regularly
Thank you so much for the great review! We are truly proud of the work Zara is doing at our company and we are looking forward to seeing you in the future!
My agent Mahi was quick and responsive. He communicated well and promised to keep in touch as he updates the seating arrangement when available.
Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
I love the fact that I was given three options to take for my flight to Japan. All of them, from business class to premium economy were very affordable.
We're really grateful and appreciate you taking the time to share your rating with us!
As mentioned in the title, this is now the second year in a row I have used SkyLux for my business class tickets to Europe and thus far, the experience has been perfect! Great prices, well below what the airline was offering directly and what other agents offered. I have also referred many friends to SkyLux and they have had the same great experience.
My travel advisor is Ranger Fletcher, and he has been outstanding.
Thank you so much for the kind review! We are so glad to see a return customer and we hope to see more of you in the future!
Sunshine made our experience real pleasant and easy, she was very cordial and answered all our questions and concerns.
Thank you for the pleasant review! Cordiality is our speciality!
Seth was really helpful. We have used him before and will again.
Thank you for the great review! We wish you safe travels.
Purchased but haven't flown yet, so I can't really review the whole process.
Thank you so much for the review! We wish you a safe and glorious flight.
Answer: Hello. Please contact our Customer Support at 855-507-9771 or send us an email at [email protected]. We will gladly assist you. Thank you.


Thank you so much for you're sincere review. We are really glad that you had a nice experience with us and our service was up to your expectations.