SkipTheDishesReviews 1,013

We ordered a pizza from our regular place. They use skip the dishes. The driver showed up at a different location and then just left. When I finally reached customer service. The guy tried to pass off a bunch of crap as an excuse. I told him to give me back my money and forget it. I have to wait 5-10 business days for my refund. What a sleazebag company. Do much for customer loyalty. I've been ordering from the same place for years and this is how you get treated.

Spent over $56 for dinner this evening for my son and myself which the courier marked it as delivered but it was nowhere to be found even though we saw he was close to the house on the map. Guess it ended up in Robert's big fat mouth somewhere in Mississauga. Just to make things even more frustrating, the useless customer services spout the same scripted drivel everytime I have had to get in touch with them. Unfortunately this is not the first time this has happened. I don't think I will be using Skip the Dishes anymore as its not fun wondering whether or not your meal will be delivered or not. Skip are just not reliable.

I used Skip to order some food and was told 35-45 mins. I called the actual place after an hour and was inquiring about the status of my order and they told me skip was down all day and orders were not going through. Skip never even posted on their site that the service was down. Will never use Skip again and now I've to get my $ back.

I ordered 2 medium pizzas today from little ceasers, I spent 42 dollars and the courier did not deliver my order to my address instead he went to wrong address and skip the dishes customer support will not help me and wants me to wait 10day for it to be investigated for a error that was done by thier courier. It is unfair for a paying customer who did not receive there order to now then have to wait 10days for something they did. The manager did not try to help me at all but instead ended our conversation without resolving it. This app should not be used because this is not my first incident with skip the dishes. Now my kids are hungry and have nothing to eat because and incompetent worker did not do his job properly.

Ordered a meal late, so was pretty hungry. Got notice of delivery, and nothing. Driver either ate my food, or can't read an address. Total incompetence.

Last 4 orders, their drivers could not find our address. We've used them a lot! Do they reach out? Nope, you have to use their chat service which has two options.

I would give them a ZERO,! Got a text saying they were here. Stated it was delivered and it was not. Attempted to speak on chat and they disconnected. The restaurant prepared my order again and I picked it up! Skip then said it will take 5 days to get the refund. They sent me a email. But wait for it - the refund was for $6.20 less then I paid! Seriously we're they trying to charge me for delivery. Let's see if I actually get my refund!

So twice now they have delivered to a completely different address. Saying it was my fault when I literally just had them deliver food here not even 6 hours ago at 4am due to being in pain I ordered some aspirin and a coffee. Offered only 50% of funds. Don't use skip they're incompetent and don't know what their doing. Will besically repeat themselves till you give up or give in.

Absolutely a rip off. I have used them 4 times and three time was a disaster ending up with cold food or hot ice cream. The last and final time they never brought anything and stole my money. If you want to waste or lose your money use Skip the dishes

We ordered from them last night. We never received the order. We contacted them but they denied and refused to refund us the $90 we paid (including generous tip).

I will never order from this company ever again in my life!

Be aware of the SCAM this company is

The past 2x I have used this service, partial or full order not received. No customer service # to call and if you call the restaurant all they say is that it has been picked up. Who do you believe? Only option is to use email and just told that they cannot do a "refund". Used to use Skip at least once/week. Not any more!

Worse place to order from. Hight taxes and delivery fees and if you don't get your food. They keep your money

I ordered dinner. The driver took 45 minutes to get to the restaurant then 10 minutes to bring the now cold dinner to me. Unacceptable delay.

Not the first time we had issues,
When it's busy your food will not arrive and you are left scrambling for a alternative. Delivery service is terrible. Will not use again as it wasn't the first time this has happened.

Waiting over 30 minutes for a sub where the driver was across town for the entire wait time. Customer support was no help and blamed the store..

I would give them 0 if I could. Awful customer service! Very disappointed. Spent over $135, then Skip canceled the order, then lied and said the store cancelled it even though the store had already made my order and said they didnt. Which clealy they didnt if my food was ready. The 2 min it took Skip to take my money and now i can't my money back and I have to wait 10 business days to get my money that they canceled. Had to drive to the store myself to get my food and spend MORE money. Ridiculous!

The support side of this company is a complete joke. Had an appointment call after 100s of emails and still... nothing. Who is the boss?

Today is my 3rd day in a row ordering food from skip, not receiving it, and also not receiving any resolution for the problem. Most of the drivers seem to be incompetent as well as liars because they keep saying my food is delivered when it wasn't. I wouldn't recommend using this $#*! show of an app to my worst enemy.