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SixityReviews 477

4.7

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From the business

We help diehard ATV, motorcycle, and snowmobile riders find affordable—and awesome—replacement parts for their machines so they can get back to what they do best: carving out new terrain and hustling through the mountains. Launched in 2006, we made our mark in the powersport industry with our all-terrain and severe-duty Sixity ATV axles and high-quality Sixity motorcycle/ATV brake pads featuring fade-free stopping power sold on eBay, Amazon, and Sixity.com.


sixity.com
Gold River, California, United States
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Sixity Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of its products, as well as the ease of navigation on the website and fast shipping. Many express satisfaction with their purchases and indicate a willingness to return for future orders. However, some customers have raised concerns regarding specific product fit issues, particularly with certain items not matching advertised specifications. Despite these concerns, the overall sentiment reflects strong customer loyalty and a commitment to quality, suggesting that the company effectively meets customer needs while also having room for improvement in product accuracy.

This summary is generated by AI, based on text from customer reviews

service
59
value
10
shipping
11
quality
433
This company responds to reviews on average within 6 days

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4,097 reviews

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Texas
1 review
0 helpful votes
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Awesomeness
August 31, 2021
Updated review

Easy and fast looking forward to ordering my front axles next week

Date of experience: August 31, 2021

Easy and fast
August 22, 2021
Previous review

Easy and fast

Date of experience: August 22, 2021
Washington
1 review
1 helpful vote
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Axle boots are to big
September 30, 2021

I ordered two front sixity xt axles for my 99 polaris sportsman 500 in 05/2020. Recently I discovered the right axle boot was ripped at the large end. I ordered a replacement and installed it. In doing so I noticed the left axle boot had a rip in the same place as right. Upon further inspection I noticed the boots rub on the bottom of the strut causing them to rip open. I called customer service in hopes to come to a solution. Since one axle is out of warranty, there's nothing that they can do. I told customer service that it is a design flaw and needs to be looked into, and a recall should be put in place or a full refund should be offered. I belong to a on line polaris forum and a few people have had the same issue. Sixity said that there has not been enough complaints to warrant a recall. Sixity sent me replacement boot kits but they are the same size boots that came with the axles. Now i have to replace both axles again with a different company and further more I'm out $233.00 for all 3 axles Not a happy customer at all.

Date of experience: August 30, 2021
Amada S. — Sixity Rep
over a year old

Thank you for notifying us of your axle fitment issue. As you stated all Sixity axles are warrantied for one year to be free from factory or workmanship defects. We reviewed our orders going back two years for the same application vehicle and have not had any other returns with this issue brought to our attention before. Oversize tires and suspension lift or lowering kits can cause fitment issues as well with the axles, our axles are designed for original OE fit.

Australia
1 review
0 helpful votes
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Good quality
August 29, 2021

Will definitely find another way so I can get the my dream parts to be added on my collection, services are superb too

Date of experience: August 27, 2021
Washington
1 review
0 helpful votes
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Heavy duty. Built solid!
August 24, 2021
Updated review

PayPal was having problems. Your site is excellent.

Date of experience: August 24, 2021

PayPal was having problems. Your site is excellent
August 15, 2021
Previous review

PayPal was having problems. Your site is excellent.

Date of experience: August 14, 2021
Pennsylvania
1 review
2 helpful votes
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Seems like it's okay
August 11, 2021
Updated review

So far so good. If I get the out of stock issue or 2 week ship time, I'll give it a bad review. Easy to look up part and place the order. Arrived as ext

Date of experience: August 11, 2021

So far so good
August 2, 2021
Previous review

So far so good. If I get the out of stock issue or 2 week ship time, I'll give it a bad review.

Date of experience: August 1, 2021
Minnesota
1 review
0 helpful votes
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Great company
August 2, 2021
Updated review

This was by far one of the cheapest cv axles I have found my buddy has used them recommended to try them. Looking forward to getting them and putting them to the test.

Date of experience: August 2, 2021

Found discount code price was 134 shipping was 0 then...
August 31, 2021
Previous review

Found discount code price was 134 shipping was 0 then it jumps up 149 where did the extra come from.

Date of experience: August 1, 2021
Illinois
2 reviews
0 helpful votes
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Great experience
October 18, 2020

As described at reasonable price. Would recommend to anyone.

Date of experience: October 18, 2020
Canada
1 review
0 helpful votes
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Clymer Manuel
October 2, 2020

Excellent first class service and Manuel is great.

Date of experience: October 2, 2020
Germany
1 review
0 helpful votes
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Perfect Fit
October 2, 2020

No problems. Perfect fit. Fast shipping. If you need some dependable brake pads look no further.

Date of experience: October 2, 2020
Alaska
1 review
1 helpful vote
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Less than ideal.
September 29, 2020

Lady who answers phones was great, but they have no experience with axles or possible parts service advisors.

Date of experience: September 28, 2020
Lane A. — Sixity Rep
over a year old

Thank you for providing your feedback. Our customer service representatives offer general technical advice in regards to the products we offer for sale. We always advise consulting with a certified mechanic when experiencing more challenging fitment issues.

Illinois
1 review
0 helpful votes
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Awesome product and very fast delivery
September 28, 2020

Awesome product and very fast delivery. I am very pleased with the quality of this product. Will by my parts from them again

Date of experience: September 28, 2020
Virginia
2 reviews
0 helpful votes
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Polaris axles
September 28, 2020

Good purchase and shipped quickly, fitment is right and appears to be quality... time will tell.

Date of experience: September 28, 2020
Michigan
2 reviews
0 helpful votes
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Axle shaft
September 28, 2020

Part was of good quality and fitment was excellent.

Date of experience: September 28, 2020
Georgia
1 review
1 helpful vote
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Arctic Cat Axles
September 28, 2020

I was sold a defective product. I alerted the company. They refused to send replacement axles until they received the returned units and then "deemed them defective". Meanwhile I would not be able to use my atv (tool) for several weeks. This was not acceptable. I chose to purchase a replacement set from another vendor. I received them many weeks quicker than I did with the original Sixity purchase and they are working fine, no defects. I chose to keep the original faulty axles and not pursue any replacement refund as I am done with that company.

Date of experience: September 28, 2020
Lane A. — Sixity Rep
over a year old

Thank you for taking the time to provide your feedback. We are sorry to hear of the issues you've experienced. Our records show that we provided a prepaid label to return the defective axles and upon active return tracking a replacement set of axles would have been shipped in their place. This resolution does not require that the defective axles return to our facility for inspections, but rather as soon as the return tracking number is updated; showing that the axles are on their way back, we are able to immediately send out the replacement product. We apologize for any confusion that may have been caused. Our customer service team would be happy to assist you with completing this transaction, if you are still interested in receiving a replacement set of axles.

Georgia
1 review
0 helpful votes
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HAPPY CAMPER
September 28, 2020

BRAKE PADS WORKED GREAT. MAKE SURE YOU HAVE THE CORRECT SOCKETS BEFORE TRYING TO REMOVE CAPILER BOLTS. THE UTUBE VIDEO WAS VERY HELPFUL WITH THIS PROJECT.

Date of experience: September 28, 2020