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SiteMileReviews 205

3.5

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SiteMile Reviews Summary

SiteMile has a rating of 3.5 stars from 205 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SiteMile most frequently mention auction theme, custom work and good job. SiteMile ranks 4th among Website Design sites.

service
90
value
75
shipping
55
returns
64
quality
80

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
Follow Ralf M.
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I love your work man! Its been great working with your theme, and i will recommend to all my developer friends. It has all the needed features, well above what you find on the market in this price range.

Also your skype support was great, thank you! It did help me a lot to close the deal with my client.

Date of experience: April 28, 2017
Uzbekistan
1 review
9 helpful votes
Follow rasul h.
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Bought shipme theme, which does not work at all. Support is bad.
Never buy shipMe from them.
No idea regarding other themes

Date of experience: February 25, 2017
Czechia
2 reviews
3 helpful votes
Follow Rojer C.
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Setting up was easy, support was good. A big thank you to these guys. They made my day and saved me from my angry customer with their ready made solution. A+
I recommend them with all the warmth

Date of experience: February 6, 2017
Mexico
1 review
11 helpful votes
Follow Yuk R.
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It just doesnt work
October 12, 2016

I bougth the premium theme Ship form sitemile and besides i bought all the premium plugins, i paid more than 200 dollars and i really feel robbed, the theme just doesnt work as promise the support is really not existing and my project failed, as wordpress freelancer buying this theme from sitemile has been my worst mistake. Please dont make the same mistake and really dont buy it because it simple doesnt work

Date of experience: October 12, 2016
sitemile t. — SiteMile Rep
over a year old

Whats your customer username? Have you got the latest update?

France
1 review
11 helpful votes
Follow tom b.
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Bad code and service
October 11, 2016

SCAM. Just check the sitemile forum before you buy this theme for have idea to this disaster. Many bug and bad service. Cannot use this theme. I wait 1 year for correct update but nothing come. Chose market place.

Date of experience: October 11, 2016
sitemile t. — SiteMile Rep
over a year old

Totally not true, we had monthly updates for all our themes. Im not sure whats your issue and whats your customer username, or even if you are a real customer. Please contact customer service, we have paid people there on the forum and also asking on support tickets.

Israel
1 review
0 helpful votes
Follow miki b.
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This is an honest review from an honest person, dealing with andrei and with sitemile.com and the entire team. Their support bking (user from the forum) was great, and helped me a lot. Also andrei was able to assist me on skype (its true we had a more expensive membership) and we are very happy with the services provider.

All in all a good days work, with great results. We were able to launch our site within 2 weeks of our purchase.

Date of experience: April 4, 2016
California
1 review
0 helpful votes
Follow rocard f.
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I am one of the real customers and I am greateful to andrei for his great work, he helped us with custom programming for the theme he sold us. We needed different registration fields and we were able to obtain a good price for the custom work

Our customer was happy and the project was delivered in time. So its a win - win
Also andrei billed us in the end for the customer work, so no risk taken

Good service. A+

Date of experience: April 3, 2016
Italy
1 review
14 helpful votes
Follow andre r.
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The code is full of bugs, the Romanian programmer andrei saioc will take the money and leave you with his useless script.

Date of experience: April 2, 2016
sitemile t. — SiteMile Rep
over a year old

Useless fake review. Again im saying will offer money back guarantee if you find any major bugs in our themes. Our haters are doing this... too much envy. If this this site would allow us to verify if these are real customers (of course they arent) then these fake reviews would not been here

Romania
1 review
16 helpful votes
Follow L n.
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I wish I had seen these review before getting in touch with Andrei Saioc, even if he is speaking my mother language he didn't have any dfficulties in fulling me. I asked him for a theme on his site but i needed some modifications on it since the beginning so we agreed on a price and paid half of the money first and the other half when he was supposed to deliver the modifications. Guess what? After 2 months of exchanging e-mails after I wrote several times the modifications I wanted, I never received the product I paid for but only promisses and lies. I cannnot understand how people give him positive reviews since I downloaded 2 themes of his and both were full of bugs!
After I wrote a Fraud review here I received my money back from Sitemile so I removed my previous fraud post because it wasn't a fraud anymore. But I still lost 2 months on my project so this review will stay here.

Date of experience: March 25, 2016
sitemile t. — SiteMile Rep
over a year old

Unlike many of the bad reviews here, which are fake reviews (enemies) he is a real customer. Although he is a real customer, i did for him 2 customizations, and he wanted for 200$ to get the theme and customization. Only he sent me a list of 2 things at first, and while we progressed he sent me a list of 10 things to do under the same budget with a different theme of course. We set that if this 10 list wont work i will give his money back. After i finished i uploaded the changes in his server, and after a week when he didnt check the changes, without any warning (actually let me 24 hrs to reply to emails) he started posting bad reviews, when i saw the notification. We were going to refund him anyway as that was our understanding. This review was not necessary. All in all a sad situation, which could have been avoided if the project specification were much clearer from the begining.

Turkiye
1 review
0 helpful votes
Follow Alper T.
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I had a pagination issue in the theme (classified), sent him an e-mail clarifying overall situation that i was facing. He fixed in no time. Thank you Andrei! And Bking!

Date of experience: February 23, 2016
Israel
1 review
0 helpful votes
Follow gio t.
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Was a delight working with sitemile and their themes and the fact that they provide custom work for their own products, to make them tailor made for our needs its a huge deal for us.

Thanks again for the good products, and the support

Date of experience: February 23, 2016
Italy
1 review
3 helpful votes
Follow blanca m.
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I am very pleased with the work they have provided me, they were able to install my script in my own server for free within 2 hrs from my purchase and they also offered to do custom work, as we needed to integrate a banking local gateway. We are from Italy and we needed this done as custom work.

Their service was good, and not that expensive, we paid 65$ for the integration, while another developer on freelancer sites, asked us 300$ for this work.

Other than that, top notch, and Andrei is very good at coding, also their forum staff was great

Date of experience: February 18, 2016
Italy
1 review
13 helpful votes
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Stay away
February 18, 2016

Just look at the responses of the Romanian to understand that we can not trust him!

Bla bla, all nonsense. Both themes are fine, if you do want custom changes of course its custom work. For what they advertised the features of these two themes are fine i can guarantee. Even with moneyback if you encounter a major bug

The auction theme is top notch, of course every person can add a comment here to this site, even if they are not customers without being verified, even your name states this is a fake comment. Please stop posting comments about your competitors and get your products better.

Our auction theme is the best and most mature theme on the market for auctions. If anyone finds any bug we will refund them, but thats not the case. Thats how much solid our product is.

Its true that at first the theme was in beta mode when we launched, but this was way back months ago. Certainly not at the time you are writing this review. If you indeed bought the theme please upgrade to the last update in your customer account because the last updates are just working fine.

Regarding the project theme, that is on the market for 4 years and now has matured enough and for long time we dont have any bugs into it. Also support on the forums is done by dedicated staff that answer all queries on a daily basis.

Do not trust the Romanian, do not trust Andrei

Date of experience: February 18, 2016
sitemile t. — SiteMile Rep
over a year old

What a shitty comment, what is your problem dude? Are you a customer? Like anyone else here that wrote bad comments without being a customer, maybe a rival company, who bought ads in google adsense, so when you look our name their ad appears. What a lame strategy, very dirty games, maybe try to make your products better than tarnish our name.

NL
1 review
1 helpful vote
Follow monica r.
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We like working with sitemile themes as they offer good features. The support was also good, and we even got refunded for the installation as we did it ourselves. I def recommend sitemile for anyone who wants a reliable theme provider

Date of experience: January 31, 2016
Lebanon
4 reviews
26 helpful votes
Follow Web s.
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DISAPPOINTED
January 29, 2016

I'm really disappointed. Pricerr theme sucks!
It's full of bugs and you'll have to spend hundreds of dollars to fix it and add some basic features.
When I contacted customer support (Andrei) he told me I have to pay to fix errors cause that is "Custom Work".

DO NOT BUY TASKERR OR PRICERR OR ANY OF SITEMILE'S PRODUCTS!

Date of experience: January 28, 2016
sitemile t. — SiteMile Rep
over a year old

Bla bla, all nonsense. Both themes are fine, if you do want custom changes of course its custom work. For what they advertised the features of these two themes are fine i can guarantee. Even with moneyback if you encounter a major bug

Romania
1 review
4 helpful votes
Follow Tina R.
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Great experience with sitemile and their amazing auction theme, we had a nice experience and the customer liked the features from day 1.

The support was top notch as expected and we are happy that we have found their solution.
Perfect job!

Date of experience: August 21, 2015
France
2 reviews
0 helpful votes
Follow charlie c.
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We had come on sitemile with a bit of doubt as the theme we wanted did not contain one key feature that was important for our business.

But they have offered to add that feature for us for a fee which was pretty decent, and our customer requested that specifically, so things went just great.

All i can say is that thie programming skills are nice and auction theme rocks!
Thanks
CCB

Date of experience: August 5, 2015
sitemile t. — SiteMile Rep
over a year old

Thank you man, it was a great pleasure working with you too

Romania
1 review
1 helpful vote
Follow juganaru r.
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The customer support was so fast with these guys. It solved a lot of pain for me, because we had a customer that wanted an auction site setup within 1 hour, and the sitemile staff was able to assist us on a urgent basis with this setup

I will thank again and again to these guys as they are professionals and their theme is the best out there

Date of experience: August 3, 2015
Australia
1 review
11 helpful votes
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Totally disappointed
August 2, 2015

I wish I had come to this site before purchasing the taskerdev theme because had I read these I wouldn't have bought it. The positive reviews seem like their from Andrei - the English and grammar used is uncannily similar to his comments in the forum.

I practically wasted my money (cancellation policy says Sitemile won't give refunds). I was enticed by their glamorous website and claimed features, but immediately after downloading the theme and going to the forums (which you only get access after purchasing), you realize that people who had bought it before you are going through a nightmare. Some people are just waiting for updates for over 1 year because they don't want to lose their money. For me, it's a lesson learnt and I am quickly moving away from this.

Support is very thin. There are a lot of unanswered questions in the forum. There are no documentations and no tutorials for taskerdev which just makes it worse. People are asking the same question over and over as a result, and Sitemile's response was to blame the people for not searching through the forums thoroughly.

To be fair to Sitemile though, they thought hard about the product, however it's seriously half baked. There is potential after a year's worth of updates, but not now. If you're a programmer, you may be able to debug it. I read in the forums how a group of purchasers are getting together to hire an independent programmer to debug everything because they do not think Sitemile can properly support and produce a commercial version any time soon.

It seems the project theme is a better option than taskerdev - there a lot less bugs from what I can gather, and there is at least a dedicated one man support for that theme. Not for taskerdev though,

Date of experience: August 2, 2015
sitemile t. — SiteMile Rep
over a year old

Its true that at first the theme was in beta mode when we launched, but this was way back months ago. Certainly not at the time you are writing this review. If you indeed bought the theme please upgrade to the last update in your customer account because the last updates are just working fine.

Regarding the project theme, that is on the market for 4 years and now has matured enough and for long time we dont have any bugs into it. Also support on the forums is done by dedicated staff that answer all queries on a daily basis.

Latvia
1 review
2 helpful votes
Follow razvan r.
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We have been very pleased for the project theme we have purchased from sitemile and they are very helpful people. They helped us over skype and things were smooth. Dont hesitate, their quality is great

Date of experience: July 18, 2015

From the business

If you really want to see the real reviews about us, reviews from real customers, not trolls that no one can control check this site https://www.trustpilot.com/review/www.sitemile.com