SiteGroundReviews 561

Customer care representative helped me to understand my issue. She has presented all help, I needed.

Really appreciate their customer service help! Good Job! They really did the great job at the services!

Not much to write, really, except that for me Siteground support has always been fantastic. Every support person is knowledgeable, friendly, polite and effective. I couldn't ask for more!

Very prompt response & above & beyond for service. I've hosted with you for many years, & have always been impressed & pleased with your service. Thanks again.

Daniel was amazing, answered all my questions and was extremely polite and friendly. I have used multiple hosting provides in the past so far I think Siteground is way better.

Changed over to SiteGround a little while ago. Their interface is easy to use, but when I have had issues I've contacted their live chat and gotten attention right away and good support (eg. Reps are very polite and helpful and answer in a timely manner).

Mr. Mladen M. Provided the best service possible! He was able to resolve my problem with e-mail with great professionalism. Siteground is becoming bigger and more popular because of Mr. Mladen M. And all your Team Members. Thank you so much for your time and affords in constant support and understanding

Excellent service, my team spent 2 days trying to fix a security problem. I contacted the support and Georgi showed me the solution, and propose to fix it for us. It took 5 min.
That s what I call professional.
Highly recommend it.

I have only started using SiteGround today and so far it's been great. The customer support is excellent, and I was guided through the whole process from start to finish, and I am blown away by the website speed.

Immediately the chat was opened and in no time 1 problem was solved: website was no longer online and second question was perfectly answered as well. What a great team you have at Siteground, this is why I love being a customer here: excellent service!

From my first enquiry about changing my reseller hosting to setting up and transferring sites SiteGround customer service has been absolutely great.
They know how to answer a question! So many other customer service teams answer your question WITH a question, making you repeat the whole thing again.
SiteGround staff know their job and they do it well!

My emails were going to recipients junk, I contacted Siteground live chat and it was sorted in 5 minutes and she did it for me as i'm completely useless at these things! Which i appreciate it so much!

Thank you, Ivan for your kindness and help in getting my domain transferred. You were so reassuring and enthusiastic in your desire to help and my issue was resolved beautifully.
Cheers, friend!

I just received excellent help and support on my site issues which were mostly due to my lack of knowledge on certain matters. I am very grateful for having this sorted out and at no additional cost to my account.

Discussion hosting options with Siteground I was able to discover best hotsing options ans costs for my sites. Thank you

So happy with Delia P who oozed enthusiasm and superb at issue resolution. She exercised due care, diligence and skill. Very friendly and having a link to the profile of who the Customer Care Service person makes it so much easier to ask the questions in a way to save time - be clear and helpful.
Kind regards
Chris Happy New SiteGround Customers

Having had some difficulty with the new help menus, I eventually managed to speak to a human being and he was an enormous help. This was followed by speedy and efficient manual transfer of a website by his colleague.

It must be so hard to resolve complicated issues using a chat box but was done patiently and professionally. Really appreciate the help with this issue that was slowly driving me insane. So glad I switched to siteground. Thanks.