SiteGroundReviews 561

Needed a bit of help on my WP staging setup. Once I was in chat, he was able to clearly explain what the misstep was and how to remedy it. Good communication is always important with technical issues and appreciated this for my problem.

Support from SiteGround is available when I need it. Response, escalation and resolution is quick each time.

You are awesome! You did a great help to me. Thanks! Everything was smooth, you reply faster and you help with what i wanted.

Oh my gosh... I was struggling with a site issue for a couple of hours. Dropped a ticket to SiteGround support and the error was resolved in less than 2 minutes. Wow!

Thank you for you amazing customer service! Whenever I have any issues with my website, the problem is resolved super fast and in a most polite way possible. Highly impressed with SiteGround.

Technicians are always super helpful. I rarely have to wait. They are patient and are able to quickly help me with my difficulties. As well, I come away with better knowledge on how to address similar problems in the future!

I've been a few hours comparing, and SiteGround looks like the best in the 3 simple clear plans. I tried the chat for helping to clarify some of the comparison points, and it was transparent as water. Looking forward to work with you guys.

The service & support that Siteground provides is beyond exceptional. Every time when I have an issue with my WordPress site (NOT related to the hosting) their customer service is solving it in a matter of minutes.

Every time I have a problem customer service sorts it out in no time and with the best attitude, love working with Site Ground. I´m actually shocked to read bad reviews.

Every time I have a problem, these goodfellas do their job professionally and quickly! The last time I encountered the problem of not being able to log in to the admin panel on the site after a backup, but Martin fixed it in a few minutes. I am very grateful and appreciate this hosting because I always get what I want, without compromise!

Thank you to Stanimir V. in tech. Support for fixing a very frustrating issue I was having with Cloudflare causing problems on my Wordpress site. He is truly an asset to the company and should be cherished as a top-level tech. Employee!

Just great help in chat and with tickets - really like this company! I have used them for years and I suggest them to all my clients.

Ive spoken to many sales reps and most are either incompetent, too focused on squeezing every penny out of customers or rude - non of which helps with long term business - Aleksader Ts was the opposite and if I ever need to buy anything else, Ill be asking for him because I trust him and appreciate his manners and competence - top guy

I was having some difficulties on renewing my office Website and so happy the support team guided me through to get it done. Pheeewwww... thought I would lose all my office website data.

I had issues logging in to my site. I did not want to mess things up. So I contacted support. He was very patient and told me what to do, step by step, until the issue was fixed.
I would recommend Siteground any day.

He does not provide me discount still upset but I will not down his rating because I am a good person [ctrl + v}

It didn't take long for the support person to figure things out and have me all up and running again. Not surprised. I rarely have any problems but if I do they always figure things out for me and are very patient, friendly, and professional. Is one of the reasons I have been with Siteground for many years.

The technical support girl( Diana) gave as much as possble all the informations. She spend all the time with me on chat to solve the problem.