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SiteGround Reviews Summary
SiteGround has a rating of 3.4 stars from 561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SiteGround most frequently mention customer service, support team and response time. SiteGround ranks 11th among Web Hosting sites.
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Daniel Bal was quick to respond and answered my question quickly. Unrelated to Daniel the one thing I think could be made easier is finding the Chat Icon. I had to poke around in Support and I think it only popped up after I started sending an email.
Will be developing more on Siteground now. I could not have accomplished this in a week. I write lots of articles on history and appartments for rent but I have not been a programmer for 30 years. Not my strength. This has set me free to do what I can do well. Thank you.
Many and operated quickly by your expert Boryana.
Im very happy with my purchase experience, I am very new with this and Aleksander was online very prompt to help me. I feel at ease and very happy knowing I've made a great choice. Thanks guys!
Very co-operate and robust support. Much appreciate the staff member's response time and expertise.
Very caring and understanding.
Supportive staff Nikolay G is very patience and understand the problem right away and provided with solution and steps to settle problem. Very present experience.
Finally got rid of GoDaddy and transferred all my services to SiteGround. With the help of Elian from Customer Care, we got everything in line for the migration away from GoDaddy. Y'all are dope. Keep up the good work. Plenty more business coming your way from me.
Lovely person, tried really hard to solve the problem which I will refer back to my old hosting service.
Pedi que se incorporara un dominio apargado en SSL, y la atención fue muy rapida y cordial. Recomendable.
You and your team are amazing. I think i am right to chosing site ground hosting really. Its a perfect hosting plateform
Ottimo centro assistenza per la risoluzione di problemi, veloci ed affidabili.
Centro assistenza a disposizione in qualsiasi momento della giornata.
I was having issues with my site down and he fixed it in 2 mins!
How fast and amazing is that?
LOVE IT
Transferred our sites from Godaddy totally different experience, very helpful highly recommend, Someone always ready to help and a polite and very professional way. Thank you to your team!
Always happy to help! No issue too small! As a non-technical minded person, i've always been walked through issues.
Yordan didn't just work to correct my issues, he took time to explain what was happening and educate me. Great balance between "fishing" and "teaching to fish."
Elisveta was amazing correcting my email issues. Siteground support always goes the extra mile to fix my issues!
I was experiencing some frustrating hosting issues, and Mariya was excellent in troubleshooting my issue. She remained patient, understanding and helpful throughout the whole process and resolved my concerns in a professional and skilled manner. I felt reassured, as Mariya went above and beyond to assist in fast-tracking my resolution with another tech team.
Be very careful. You don't receive any discounts on renewal. My hosting price went from $7.45 per month to almost $30.00 per month! As a small business, an increase of over 300% in price is not something that my budget can handle. If I did the same in my business with my prices, I'd be out of business.
I was going to give 2 stars due to not having issues in the 2 years I was with Siteground. However reading the insincere replies from them to the many other customers who have the same issue left me needing to change to a 1 star. Jumping up prices like that was deceptive (as much as they say they are being transparent with their prices).
Getting you in on a 'too good to be true' promotional price to have you do the hard work and move over to be stung by the "regular" price as soon as it renews.
Luckily I cancelled renewal before this happened. I asked them if there was anything that could be done and the price offered was still double what I can pay in my local area.
I'd suggest going elsewhere. I can get a local hosting company to host for less than half the cost.
Very quick and kind service!
My issue solved in a moment with response time about a minute. I totally recommend the company.
Very knowledgable staff when you have an issue you can't figure out. Changing the password for cpanel direct login without going through the account.
Siteground never upset... best hosting i ever use. Technically knowledgeable team always solve my problems in seconds
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members