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Simple.biz

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Simple.biz Reviews Summary

Simple.biz has a rating of 4.9 stars from 2,356 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Simple.biz most frequently mention great job, timely manner and project manager. Simple.biz ranks 2nd among Website Design sites.

quality
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This company responds to reviews on average within 2 days

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North Carolina
2 reviews
0 helpful votes
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Great Customer Service
June 16, 2023

Andrew updated me on a problem we were having on the website and found a solution he's going to work on.

Date of experience: June 16, 2023
Philippines
1 review
0 helpful votes
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Leo was able to help me with the website and things I can't do. Leo was patient with the whole process.

Date of experience: June 16, 2023
Philippines
1 review
0 helpful votes
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Timely and ensuring correctness
June 16, 2023

Always timely on the corrections and follows through to make sure things are correct

Date of experience: June 16, 2023
Philippines
1 review
0 helpful votes
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5 stars!
June 16, 2023

Our project manager is very attentive and easy to work with.

Date of experience: June 16, 2023
Philippines
1 review
0 helpful votes
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Changes done in time
June 16, 2023

I like the way design was made for the last edit and the changes are done in good time

Date of experience: June 16, 2023
North Carolina
1 review
0 helpful votes
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Tony is very efficient.
June 16, 2023

Tony is very efficient on what he do. Helped me with what I needed to know. He was willing to do what he could to meet my questions and clarifications.

Date of experience: June 16, 2023
Philippines
1 review
0 helpful votes
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Emma is very professional, and some of the ideas that she put on my website are very innovative.

Date of experience: June 16, 2023
Philippines
1 review
0 helpful votes
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Thank you for getting in touch
June 16, 2023
Updated review

Nick got back to us as soon as possible to review things that needed to be done with a clear explanation. Our project manager was very patient, friendly, and polite. Nick was able to understand all of my concerns.

Date of experience: June 16, 2023

Change schedule on website
December 9, 2022
Previous review

We have a family emergency and Dillon was able to update our showroom hours so that customers would know that we wouldn't be open. This was a great relief to us and his speed in accomplishing this request is very much appreciated!

Date of experience: December 9, 2022
Philippines
1 review
0 helpful votes
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Patient
June 16, 2023

Patrick was very patient and answered all of our questions quickly

Date of experience: June 16, 2023
Philippines
1 review
0 helpful votes
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5 Star
June 16, 2023

Emma is very good at communication and is always prompt in following up when I have questions.

Date of experience: June 16, 2023
Philippines
1 review
0 helpful votes
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Mcgyver provided exceptional service. He got us moving in the right direction and did a great job on the website.

Date of experience: June 16, 2023
North Carolina
1 review
0 helpful votes
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SO FAR SO GOOD!
June 15, 2023

I really like what you guys did on the new website. Love the new layout and everything.

Date of experience: June 15, 2023
Philippines
1 review
0 helpful votes
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Reyna deserves 5 stars!
June 15, 2023

She always never forgets to contact/call me back. She always handles the issues, if there's a need to change, correct, add up, or whatever. She never loses a key point and I think that's a good point.

Date of experience: June 15, 2023
Philippines
1 review
0 helpful votes
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5 stars all over!
June 15, 2023

Nick did exactly what I asked and was super quick with minimal back and forth which I am open to. The quality of execution is superb and I really like the personal follow-up!

Date of experience: June 15, 2023
Philippines
1 review
0 helpful votes
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5 Stars!
June 15, 2023

Emma answered all my questions. She gave me her professional feedback, and she made all the changes quickly and neatly.

Date of experience: June 15, 2023
Philippines
1 review
0 helpful votes
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Everything was good
June 15, 2023

Everything was good. Communication was great. Everything I sent was updated in the website.

Date of experience: June 15, 2023
Philippines
1 review
0 helpful votes
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Never had any problems
June 15, 2023

I never had any problems with Nick. Everything that I sent was updated in a timely manner. I'm grateful.

Date of experience: June 15, 2023
Philippines
1 review
0 helpful votes
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5-stars
June 15, 2023

Nick was very efficient, thorough, customer service oriented, a pleasant person, and has a pleasant personality.

Date of experience: June 15, 2023
Philippines
1 review
0 helpful votes
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Emma's service has been a 5
June 15, 2023

Emma's service has been a 5. I have not have given that review prior to Emma being my project manager.

Date of experience: June 15, 2023
Philippines
1 review
1 helpful vote
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Great Communication
June 15, 2023
Updated review

Emma has been a delight to work with! From the very first introductory email to follow-up emails each week, she has communicated very clearly. I appreciate that she lets me know each week when the church video has been uploaded.
Great addition to your team!

Date of experience: June 15, 2023

Video Uploads
August 11, 2022
Previous review

Dillon has uploaded our videos quickly and also has helped with any questions I may have had concerning the process.

Date of experience: August 11, 2022