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Simple.biz

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Simple.biz Reviews Summary

Simple.biz has a rating of 4.9 stars from 2,366 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Simple.biz most frequently mention great job, customer service and timely manner. Simple.biz ranks 2nd among Website Design sites.

quality
106
This company responds to reviews on average within 2 days

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Philippines
1 review
0 helpful votes
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She called me back
June 22, 2023

Emma called me back right away. Sustaining contact is a main key for me.

Date of experience: June 22, 2023
Philippines
1 review
0 helpful votes
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Fast Services
June 22, 2023

Alex is so fast with his work. He really works with me and I can't believe how quickly he responds. It's so great.

Date of experience: June 22, 2023
Philippines
1 review
0 helpful votes
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Leo done a wonderful job.
June 22, 2023

Leo did a great job with the website. Leo was great!

Date of experience: June 22, 2023
Philippines
1 review
0 helpful votes
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Review for Josh
June 22, 2023
Updated review

Josh knew exactly what had to be done and knew how to do it. He was patient and took the necessary time and steps to complete the process.

Date of experience: June 22, 2023

Patient
April 27, 2023
Previous review

Josh was able to accomplish the task. He was very patient. His perseverance really paid off.

Date of experience: April 27, 2023

Patient
April 27, 2023
Previous review

Josh accomplished the task and he was very patient with me. He was patient with everything like me being locked out of the account.

Date of experience: April 27, 2023
Philippines
1 review
0 helpful votes
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5 Star
June 22, 2023

Emma is such a nice person and was so helpful to us.

Date of experience: June 22, 2023
Philippines
1 review
0 helpful votes
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My website looks so good.
June 22, 2023

Emma is a pleasure to talk to and my website looks good.

Date of experience: June 22, 2023
North Carolina
1 review
0 helpful votes
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Didn't leave me hanging
June 21, 2023

Andrew offered me options & suggestions, not leaving me hanging. Importantly offering me solutions to fix the problem.

Date of experience: June 21, 2023
Philippines
1 review
0 helpful votes
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Keeping in Touch
June 21, 2023

Being able to get personalized attention is great. I love that you call me when I need to discuss the website matters.

Date of experience: June 21, 2023
DO
2 reviews
0 helpful votes
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Great Explanation from Jeffrey
June 21, 2023

Jeffrey is very patient with me and goes through things one by one and makes sure I understand everything.

Date of experience: June 21, 2023
North Carolina
1 review
0 helpful votes
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Tony is very clear and efficient.
June 21, 2023

Tony is very clear, the information he has given me is factual and I like the website so far though it needs some editing but we can work it out.

Date of experience: June 21, 2023
North Carolina
1 review
0 helpful votes
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Perfect Customer Service
June 21, 2023

Always! Just for the record, in every which way, John provides perfect customer service!

Date of experience: June 21, 2023
Philippines
1 review
0 helpful votes
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Leo's been very helpful.
June 21, 2023

Leo's been very persistent. Leo was able to give me a call right away when I need him.

Date of experience: June 21, 2023
North Carolina
2 reviews
0 helpful votes
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Responsive & Patient!
June 20, 2023

Andrew and the Simple.Biz team has been very responsive and turns things around very quick! At this point I am very happy with the service.

Date of experience: June 20, 2023
Philippines
1 review
0 helpful votes
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Mcgyver followed up on a prior call and made sure I was satisfied. He gave me some good technical information that I need to take the next step with our website. He also provided a piece of good business information about the services as well.

Date of experience: June 20, 2023
DO
1 review
0 helpful votes
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Business is Great!
June 20, 2023

The business has been great ever since simple biz took over, and every time we tweak the website it gets better!

Date of experience: June 20, 2023
Philippines
1 review
0 helpful votes
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Great Service
June 20, 2023

Josh was able to provide great customer service! He replies quickly and makes requested changes in a timely manner.

Date of experience: June 20, 2023
Philippines
1 review
0 helpful votes
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5 stars definitely
June 19, 2023

Nick always try to get me customers by ranking my website in the last couple of weeks, seeing what he's done and his efforts 5 stars definitely

Date of experience: June 19, 2023
North Carolina
1 review
0 helpful votes
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Very fast reply
June 19, 2023

Josh gave a very fast reply and when I asked to correct something he did it right away.

Date of experience: June 19, 2023
Philippines
1 review
5 helpful votes
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I appreciate Nick for reaching out
June 19, 2023
Updated review

The fact that Nick called me and reached out means so much. He told me exactly what was going on, and when the website will be updated. The follow-ups were exactly what we need. That's the extra service that I really appreciate.

Date of experience: June 19, 2023

Great Project Managers
August 3, 2022
Previous review

Every project manager we have had at Simple.biz has been exceptional. Out latest project manager, Nick, is no exception. He gets back to me right away and uploads our new information quickly and accurately. We are very pleased with the support we have received.

Date of experience: August 3, 2022
North Carolina
1 review
0 helpful votes
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Website updates
June 19, 2023

Andrew's prompt attention to my updates and concerns gave me much satisfaction today.

Date of experience: June 19, 2023