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Simple.biz Reviews Summary
Simple.biz has a rating of 4.9 stars from 2,366 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Simple.biz most frequently mention great job, customer service and timely manner. Simple.biz ranks 2nd among Website Design sites.
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I've had a great experience working with Simple.biz over the past couple of years. Their team has been incredibly responsive, professional, and easy to work with. Anytime I needed updates or changes to my website, they handled it quickly and without hassle, which saved me a lot of time and stress.
One of the biggest benefits has been their all-in-one approach—hosting, SEO, and ongoing support are all covered, so I didn't have to juggle multiple vendors. That convenience alone has been worth it. I also appreciated that they were always willing to make unlimited edits and help bring my vision to life without making the process complicated.
Overall, Simple.biz has been a reliable partner for maintaining a strong online presence. I'd definitely recommend them to anyone looking for a hands-off, full-service website solution with solid support.
Adrian is a smart, talented, patient and genuine Customer Care Representative. He also is fun to work with and has a great sense of humor; while also exhibiting professionalism.
I hope he watches over my site for a long time!
Thank you for the amazing feedback! We're so glad to hear that Adrian made such a positive impression. His dedication, professionalism, and personality truly make a difference, and we’ll be sure to share your kind words with him!
Simple.biz has been very good at fixing the issues or correcting our website as needed. Our project manager gets on the job the same day NCoG emails them.
Thank you for the great feedback! We’re so glad to hear that Clint and the team have been able to quickly address your website needs. We truly appreciate your trust in us, and we’ll continue to be here whenever you need support!
John is constant. You reach out and have a website need or adjustment, and within 24-36 hours, it's completed and looks great. Most of the time, it's before then. So, thank you, John, for being a constant in this inconsistent world, but it's our world.
Thank you so much for the kind words! We’re thrilled to hear that John has consistently been there to meet your needs and deliver great results. It’s fantastic to know that his quick turnaround and reliability have made a difference for you. We appreciate your trust and are always here whenever you need us!
Olivia helped us out a lot with our requests for website edits, etc. She also suggested other services they offer and created some pretty cool stuff for us! We are very pleased with the work she did.
Thank you for your kind feedback! We’re glad to hear Olivia was able to assist with your requests and provide valuable suggestions. We appreciate your trust in our team and look forward to continuing to support your success!
Simple.biz continues to be a great experience. From customer service to expedient execution of requests! We truly appreciate our project manager Ryan Daniels, he's always on top of our requests and his turnaround time is immaculate! We can always count on Ryan to get the job done to our satisfaction. Thank you, GM
Thank you for your kind words! We're thrilled to hear that you've had such a positive experience with our team. Ryan will be especially grateful for the recognition as he takes great pride in delivering timely and reliable support.
Multiple staff members were involved with the development of our site, and all have been extremely professional. I had the pleasure of working with Ian, Gerald, and a few others, and all have great ideas and suggestions for our business.
Thank you for your kind words! We're thrilled to hear that Ian, Gerald, and the rest of our team could make such a positive impact on your website. It's been a pleasure working with you, and we're glad we could contribute to your business success. We're here whenever you need us!
It's always a pleasure working with Simple.biz. They consistently respond to requests and deliver the results needed for any job.
Thank you for the kind words! We're thrilled to hear you're pleased with our service. It's always a pleasure working with you, and we're looking forward to continuing to deliver great results for your projects!
It is good to know we can depend on Adam to make the the changes on on our site build, changes that we need to fulfill our future website goals.
Thank you for your positive feedback! We're thrilled to hear that the initial site setup went smoothly, and that Adam's work in assembling the content and creating eye-catching pages met your expectations. We look forward to collaborating further and making the requested changes. Rest assured, we're committed to delivering a site that exceeds your vision. Let us know if you need anything else as we continue refining your site.
Paul Roberts is my Project Manager. His expertise is superb and he is easy to work with. I needed my website refreshed- met with me first to understand the changes. He then followed through with the updates. After he made the updated, he called me to discuss, and was happy to make changes on the spot. I highly recommend him because he is knowledgeable, easy talking work with and professional.
Thank you so much for your thoughtful review! We're delighted to hear about your positive experience working with Paul. Taking the time to understand your goals, delivering updates efficiently, and being available to make adjustments are all things he takes great pride in. We’re glad the website refresh process went smoothly and truly appreciate your recommendation. Thank you for trusting our team!
John was very knowledgeable and helpful through the entire process of setting up my website. Our transition was smooth and all deadlines were met. I'd recommend simple.biz to anyone.
Thank you so much for the wonderful review! We're thrilled to hear that John was able to guide you through the process and make the website setup smooth and seamless. Meeting deadlines and providing knowledgeable support are very important to us, so your feedback truly means a lot. We appreciate your recommendation and look forward to continuing to support your business!
Joe has been an exceptional web developer and SEO manager for our company. He successfully built both of our websites and continues to support us with updates, improvements, and ongoing optimization. From the beginning, Joe has been professional, knowledgeable, and incredibly easy to work with.
Whenever we request changes or updates, he is always courteous, responsive, and quick to implement them. His attention to detail and commitment to quality really stand out.
Another aspect of Joe's work that we greatly appreciate is his SEO management. Each month he provides comprehensive SEO reports along with thoughtful recommendations on how we can further improve our website performance and search engine visibility. His guidance has helped us better understand how to strengthen our online presence and reach more potential clients.
Joe's combination of technical expertise, professionalism, and consistent communication makes him a trusted partner for our business. We highly recommend his services to anyone looking for a reliable developer and SEO professional.
Thank you so much for your thoughtful and detailed review! We’re truly grateful for your kind words and are thrilled to hear about your positive experience working with Joe. His dedication to building high-quality websites, providing responsive support, and delivering clear SEO insights is something we’re very proud of.
It’s wonderful to know that his work has helped strengthen your online presence and support your business growth. We appreciate your trust in our team and look forward to continuing to support your success. Thank you again for the recommendation!
Working with Simple Biz has been an amazing experience. Since launching my website with them, I've seen a noticeable increase in my online visibility and more clients reaching out to book appointments at my salon. Their team made the entire process smooth, professional, and stress-free.
One thing I really appreciate is that they stay on top of the latest trends so my website always feels fresh and up to date. I also love that I have unlimited updates, which makes it easy to keep my site current as my business grows. My project manager, Reid, is always very responsive and quick to help whenever I need changes or have questions.
Having a strong online presence is so important in the beauty industry, and Simple Biz has truly helped elevate my salon. I highly recommend them to anyone looking to grow their brand and attract more clients online.
Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Simple Biz has been such a positive one and that your website is helping increase your online visibility and bring in more clients to your salon.
It’s great to know that the process felt smooth and stress-free, and that you’re enjoying the benefits of unlimited updates to keep your site fresh as your business grows. Reid will also be very happy to hear your kind words about his responsiveness and support. We truly appreciate your recommendation and are grateful to be part of helping your salon continue to grow online!
The Simple.biz website is outstanding. In my opinion, you cannot beat the value they offer for creating, hosting, and maintaining your site. The set-up and monthly maintenance fee are so reasonable, I still cannot believe it! Jim, my project manager, is thorough, efficient, and knowledgeable. I am impressed by his commitment to going the extra mile. He delivers high-quality work consistently.
First Pentecostal Church of Austin
Thank you so much for your kind words! We’re thrilled you’re happy with the value and service we provide. Jim will especially appreciate your feedback as he’s dedicated to delivering high-quality work and going the extra mile. We truly value your trust in Simple and look forward to continuing to support your website!
I have been using Simple.biz for over six years now and have interacted with several managers in that time.
Without question, Reid has been outstanding in his responsiveness to my needs. Reid is very customer focused and service oriented.
My interactions with Reid have always been positive and he always has good incites to share and product offerings that are well suited for today's market. I appreciate his quick responses to my emails, and he never seems rushed to get off the phone when I want to have a quick chat about my website.
If you are looking for an edge to take your business to the next level as well as (and this is important) a website host/manager that actually listens to your needs, then I recommend giving him a call. He will work with you to meet your business marketing challenges head-on. Thx, Reid!
Pete Randazzo
Broker/Owner
Advisors In Health
Thank you so much for your wonderful review, Pete! We’re thrilled to hear that Reid has been such a positive influence on your experience with Simple.biz. It's great to know that his responsiveness, insights, and customer-focused approach have helped you. We truly appreciate your recommendation and look forward to continuing to support your business. Thanks again, and we’re excited to keep working with you!
Our rep, Judy, has excellently handled every update we've sent her way. She responds quickly. Updates are accurate. We are very satisfied with her support.
Thank you for your kind words! We're thrilled to hear that Judy has been able to provide you with fast and accurate updates. We're so glad you're satisfied with her support and look forward to continuing to assist you!
Chuck was quickly able to process my request on 3 separate occasions. Simple.biz has been able to help me in many different ways with my website and also hosting my company email. Always professional and quick to respond. Highly recommend!
Thank you for the wonderful feedback! We're so glad to hear Chuck was able to assist you effectively on multiple occasions. At Simple.biz, we strive to provide quick and professional service, and we’re thrilled to have met your expectations. We truly appreciate your recommendation and look forward to continuing to support your website and email needs!
We have never done business with their company, but we asked at least 8-9 employees 15 different times to stop calling us. I asked to speak to a sales/ branch manager, and they said they can only take your number and have them reach out. This has been ongoing for months and I have still not heard from any manager so I could only imagine how terrible their customer service is.
We sincerely apologize for the inconvenience caused by the repeated calls. We take your feedback seriously and are committed to resolving this. To assist you, we can add your number to our 'Do Not Call' list. Please reach out to us via the chat box at the bottom right of our website at www.simple.biz, and simply leave your number there and we’ll take care of it promptly. Thank you for your patience and understanding.
I have been working with John to migrate my website and email, none of which has been straightforward. Combine that with the fact that I am anything but an expert, and this makes my great appreciation for John in being patient, thorough, and willing to do whatever it takes to get my job done well. Kudos
Thank you so much for your kind words! We're thrilled to hear that John was able to assist you with the migration process. We truly appreciate your patience throughout, and it's great to know that his dedication made a difference. We're always here to ensure things run smoothly for you.
I had reached out with lot of skepticism, but it all ended up real good. Now I have a great website that works!
Thank you for the great work!
Thank you so much for your kind words! We're so glad to hear that your experience exceeded expectations and that you're happy with your new website. It was a pleasure working with you, and we appreciate your trust throughout the process. If you need anything else, don’t hesitate to reach out!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your thoughtful review! We’re thrilled to hear that working with us has made a difference in your experience. Our goal is always to make things as seamless and stress-free as possible, so it’s great to know our all-in-one approach, quick responses, and ongoing support have been beneficial for you. We’re honored to be your trusted partner and look forward to continuing to help bring your vision to life. Your recommendation means the world to us!