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Simple.biz

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Simple.biz Reviews Summary

Simple.biz has a rating of 4.9 stars from 2,359 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Simple.biz most frequently mention great job, timely manner and project manager. Simple.biz ranks 2nd among Website Design sites.

quality
106
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

DO
1 review
0 helpful votes
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Tony is cooperative.
April 27, 2024

Tony has been very cooperative with us. The site went on when they said it would.

Date of experience: April 17, 2024
New York
3 reviews
0 helpful votes
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Tony has been magnanimous. I really appreciate him. The changes I asked him to update, he gets it changed immediately without a heartache!

Date of experience: April 16, 2024
Florida
1 review
0 helpful votes
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St Mary MB Church Parrish
April 26, 2024

Patrick understood the changes that needed to be made. He was very helpful with everything that I requested. He is perfecting the good work he's already done.

Date of experience: April 16, 2024
DO
1 review
0 helpful votes
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5-star
April 26, 2024

So easy for them to get their edits requested and done very quickly.

Date of experience: April 16, 2024
DO
1 review
0 helpful votes
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Tony is easy to work with.
April 26, 2024

Tony worked with us with ease, very easy to work with! His design work is very good. Everything seemed to be very easy.

Date of experience: April 16, 2024
DO
1 review
0 helpful votes
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You get a 5 Star Rating today!
April 5, 2024
Updated review

This website is a step towards regaining the business that I used to have & I'm confident I will get there again with this. I'm the expert on Printing Signs & you're the expert on the website!

Date of experience: April 5, 2024

5 Stars Service!
November 3, 2023
Previous review

The whole process had been expedient in getting everything started. I didn't expect a very quick progress on my website. Scott's done a great job in communicating & getting the direction, & what I need for my website!

Date of experience: November 3, 2023
DO
1 review
0 helpful votes
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Great Communication
April 5, 2024

I would've liked a scheduled call, but other that Jeffrey provided good information

Date of experience: April 5, 2024
DO
1 review
0 helpful votes
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Good Service
April 15, 2024

Jeffrey provided good service, I have no complaints with him

Date of experience: April 5, 2024
Pennsylvania
1 review
0 helpful votes
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I had a problem and you fixed it!
April 14, 2024

Switching off Shopify was a big problem because our website was tied to them but John and his team corrected the problem by recreating our website and redirecting so that our customers can see what we do.

Date of experience: April 4, 2024
Florida
1 review
0 helpful votes
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I was very happy that I could clearly understand what Ella was saying and that she understood me. Other companies i have tried do not even speak in clear english and are frustrating. My site is just up, I love it and cannot wait to start capitalizing on it.

Date of experience: April 4, 2024
Delaware
1 review
0 helpful votes
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Amazing
April 10, 2024

Ella with Simple Biz is absolutely amazing. As a small business owner, I'm big with customer service. Each time I've emailed or spoke with Ella she's always very informative, very patient with me, and have always done what she said she would do. Ella represent the business very well!

Date of experience: March 31, 2024
Georgia
1 review
0 helpful votes
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These folks have been extremely engaging and supportive throughout the process. It feels like a true teaming, collaborative effort, which is not always the case with website designers, and the content is spot on - not that they are mind readers or anything...!

Date of experience: March 20, 2024
Georgia
1 review
4 helpful votes
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SCAM do not use
March 23, 2024

UPDATED! First off they lie about their location. Take your money. Randomly up the cost with no notice, have a fake number with the area code attached to where you are from, and then block your number and don't respond to emails once you start asking questions. When I called from a different number they gave me the address to a middle school. Any good ratings on this site are fake. Look up this business. We are now taking legal action to recoup the money they have stolen from us. They've lost us a ton of business. Their response to this review is a bold-faced lie. I have the entire conversation recorded. Not once did I raise my voice but they did hang up on me multiple times when I asked them their location. Just continued proof of them being an absolute scam. They've never tried to call me or return any of my calls either so literally their entire response is a lie.

Date of experience: March 13, 2024
Bob H. — Simple.biz Rep
over a year old

It is our heart to help you. When we call you, you scream at us about our answering service and won't let us get to your core issue, which likely relates to your website. We don't know how to help you; the issues you raise in your review aren't true.

Florida
1 review
0 helpful votes
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Patrick was very good setting up
Our website with the church, after trying with others that are not there any longer. We appreciate Patrick's ideas and feedback.
It was a long journey but Patrick was able to help us with what we needed to be able to do mega marriage ministry.

Date of experience: March 11, 2024
Georgia
1 review
0 helpful votes
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Hassle free website maintenance
March 8, 2024

Love the service we get. It's super easy to make changes and perform maintenance on our site. Our designated rep responds in a timely manner and helps us with all the needs we have

Date of experience: March 8, 2024
Texas
1 review
0 helpful votes
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Well worth it!
March 6, 2024

It was a little rough getting started, but everyone was kind and patient. It's all working out in the end, and that's all that matters.

Date of experience: March 6, 2024
Utah
1 review
0 helpful votes
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I have had the pleasure of working with simple biz for a few months and have had minimal issues with our content being updated. The initial transition had some ups and downs but since those things have been worked out, it has been smooth sailing ever since!

Date of experience: March 5, 2024
Connecticut
1 review
0 helpful votes
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Great Service!
March 5, 2024

Tony B is very knowledgeable, creative, helpful and resolves our issues quickly. The team at Sunrise Therapy Services appreciates Tony B. Thank you!

Date of experience: March 5, 2024
Florida
1 review
0 helpful votes
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Patrick has created and maintained the watersports website in a short time and the site quickly yielded clients. I am very grateful for his professionalism and creativity.

Date of experience: March 4, 2024
New Jersey
1 review
0 helpful votes
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Great service
March 5, 2024

Ella was fabulous in designing our site and assisting with any and all changes

Date of experience: March 4, 2024