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SilverSingles

1.6

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SilverSingles Reviews Summary

SilverSingles has a rating of 1.6 stars from 520 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SilverSingles most frequently mention customer service, fake profiles and email address. SilverSingles ranks 52nd among Senior Dating sites.

service
178
value
185
shipping
30
returns
69
quality
155

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California
3 reviews
36 helpful votes
Follow Ruth B.
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By fare the worst dating site I've ever been on.
* Not enough candidates. They send you over and over the same profiles.
* One profile is scam, reported it and he is still on.
* Way to expensive for what they offer.
* Bad customer service.
* Pictures got cut in half for no apparent reason.

Date of experience: May 15, 2019
Minnesota
2 reviews
14 helpful votes
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Frauy
May 15, 2019

This site is a total fraud. These women don't even exist nor are they members. Please be concious that the head office is in Germany, call them and you will be speaking to someone in Germany. I reported to the consumer protection of the state of Florida.

Date of experience: May 14, 2019
Minnesota
1 review
20 helpful votes
Follow Leslie D.
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I applied for membership on line with Silver Singles where it asked several personal questions. They ask a lot of psychological questions that invade a person's inner thoughts, feelings and behaviors exposing ones strengths and weakness to third parties. I believe they are using their dating app to collect info for other purposes. I am glad I falsified certain things about my character and birth date, etc., which I felt was not necessary. To top it off, they never responded as if I never submitted ananything to them other than my email address. They are nothing but info theives bottom line.

Date of experience: May 9, 2019
New Jersey
1 review
18 helpful votes
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I did a little research before I started and it seemed good so I enrolled for a six month membership. Almost all of the matches have been geographically way too far away. Then every time I tried to see something my Malware warned me site blocked due to Spam and my Windows warns me it is not a secure connection. STAY AWAY from this one.

Date of experience: May 1, 2019
Washington
1 review
16 helpful votes
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Rip Off!
April 29, 2019

Don't waste your hard earned money, folks. This is the absolute worst experience I have had with a dating site. With other sites (like Match.com) I get numerous contacts and matches that are within my area... almost none from SilverSingles. Despite my stated distance range, I get so-called matches from 3000 miles away. Seriously, what a joke this is. Worst, it wouldn't even let me hide my profile - though it doesn't matter much, as no one seems to be out there, anyway.

My email complaints and demand for a refund were never answered, and the telephone number listed on the site for contact is another business. I am outraged that such a rip-off is still operating. Stay away, folks. This is fraud!

Date of experience: April 29, 2019
California
1 review
15 helpful votes
Follow D G.
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Silver Singles sucks!
April 26, 2019

This website is a total waste of money. I've had more opportunities on OK Cupid which is free! Their base is very very conservative, lots of christians and lots of ppl who will waste your time. I would not recommend this site to anyone!

Date of experience: April 26, 2019
Canada
1 review
11 helpful votes
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Customer service no where to be found, good luck if you need help except for your payment!
A definite lack of substance

Date of experience: April 22, 2019
Pennsylvania
1 review
21 helpful votes
Follow Fern S.
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I went through the whole shebang and fill out everything all excited until I got to the end ( payment section) I paused because a little voice said " jackass check the reviews. That was close! Thank you guys I escaped just in time. Hey they sent me an email to complete my registration. Wish I had more time to waste I would fill out a million registrations and leave them hanging at pay page

Date of experience: April 19, 2019
Australia
1 review
13 helpful votes
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Silver Singles Scam
April 19, 2019

I paid up for 6 months and for almost the entire period the website failed to recognize my email address and password, hence denying me access to the service that I had paid for. Silver Singles are extremely difficult to contact if you can't login to the website. Then they had the hide to send me an email suggesting that I upgrade to a premium package to receive an even better experience!
Do your research and stay away from Silver Singles!

Date of experience: April 18, 2019
Virginia
2 reviews
12 helpful votes
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Total Scam
April 16, 2019

I paid for a six month subscription but did not realize I had to pay the total amount upfront. I have filed a dispute with PayPal. It is a total scam... stay far, far away.

Date of experience: April 16, 2019
California
1 review
16 helpful votes
Follow Tamara J.
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After looking at my "options" for about a week, I determined there were absolutely no viable candidates in my area. I emailed the company requesting a refund & they refused saying I had waited too long. What a ripoff.

Date of experience: April 13, 2019
New York
1 review
16 helpful votes
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Worst by far...
April 10, 2019

After a second month of nothing by empty profiles and matches far outside my area, I asked for refund for this carp and got a generic reply back... Do NOT waste your money... it is truly a scam!

Date of experience: April 10, 2019
Australia
1 review
18 helpful votes
Follow Lolita H.
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The advertised cost was $49.50 for 12 months but Silver Singles debited $479.40 from my credit card and set up regular payments. My bank is disputing and arranging reimbursement from them.

Date of experience: April 6, 2019
Connecticut
1 review
13 helpful votes
Follow Mazy M.
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So I signed up and within a few weeks realized it was simply a store front with no substance. I tried to get a refund within 30 days, but they told me I can only get a refund within 3 days of signing up. What I found most interesting was that the small handful of emails I got from supposed interested guys were soon followed up with a "warning" email from SS telling me that I had been contacted by a known site scammer and they urged me not to give my personal information or credit card information to these people. I thin the scammers already have my credit card information. So honestly, what a major disappointment and waste of $143. Save your money and go to a more established dating site.

Date of experience: March 27, 2019
Illinois
1 review
15 helpful votes
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No customer service
March 22, 2019

I can't even get into my account to cancel! I tried contacting them via phone, email, and fax and nobody responds.

Date of experience: March 22, 2019
Germany
2 reviews
11 helpful votes
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No good. I won't recommend this to anyone. They're just good with collecting your money. But not willing to help.

Date of experience: March 19, 2019
Missouri
1 review
11 helpful votes
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Horrible!
March 18, 2019

You will not be able to view photos and your photo will not be seen! If you try to call the 844 number you will be disconnected. The other number they provide is foreign. I am reporting to the BBB maybe that can help prevent others from losing a lot of money.

Date of experience: March 18, 2019
Oklahoma
2 reviews
19 helpful votes
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What a waste of time.
March 12, 2019

I am now caught in an endless loop. Trying to cancel my membership and get referred to a place I cannot get to, told to use email without being given an email address, etc! Wish I would have done my homework and read this site first! Can anyone out there help me get to cancellation destination? I am using my correct password and it keeps telling me that it is incorrect and then I get caught in that loop when trying to change it! Someone help me out of this purgatory! Their "help" is of no help at all. I'm getting a terrible feeling... now what do I do? You can still save yourself!

Date of experience: March 12, 2019
Australia
2 reviews
18 helpful votes
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Don't bother! MKII
March 4, 2019

I changed my mind about completing the registration (as I am entitled to do), because of the dodgy way the site is set up. There was no mention of price until I had created a profile. I tried to log into my account to delete it myself but my password was rejected. Nor did I receive an email in response to my request to reset my password, I rang the Sydney contact number and left a message. Later in the day I received a call back from a woman who would not identify herself or the company. Seems the office deals with more than one dating site. I told her I wanted to delete my profile. When I told her I could not log on again to delete my profile, I was asked numerous personal questions. The justification was that "she" (unnamed person) needed them to get into my profile. When I objected to this line of questioning by an unknown person, I told her that I had also sent an email. She replied "I receive a thousand emails every day" then hung up on me. I then received a second call where the same woman asked for my phone number then when I asked her if she would delete my profile, she said "you know I can't do that?". Then hung up again. Appalling customer service. I do not recommened this company.

Date of experience: March 3, 2019
California
1 review
12 helpful votes
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Unethical email spammer
February 19, 2019

They advertise using SPAM e-mail from *******@peacegra.us. Do NOT patronize! No legitimate business needs to resort to SPAM

Date of experience: February 19, 2019