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SilverSingles

1.6

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SilverSingles Reviews Summary

SilverSingles has a rating of 1.6 stars from 520 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SilverSingles most frequently mention customer service, fake profiles and email address. SilverSingles ranks 52nd among Senior Dating sites.

service
178
value
185
shipping
30
returns
69
quality
155

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North Carolina
3 reviews
11 helpful votes
Follow Patricia R.
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Since unwittingly joining Silver Singles I've been contacted only by scammers. The majority of matches sent to me do not post photos. When I've sent photo requests the men don't answer. I too am suspicious this site is bogus. Forget about getting a refund.

Date of experience: May 13, 2020
Florida
1 review
0 helpful votes
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Fraud
May 10, 2020

Terrible dating site, most of the men That are on this site are inactive, also I get fraud people all the time. What a waste of money and time.

Date of experience: May 10, 2020
District of Columbia
1 review
2 helpful votes
Follow E B.
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There are way too many scammers on the site. When you complain to Customer Service, they really don't care or notify you of any results.

The site has your money, so the heck with you!

Buyer beware!

Date of experience: May 10, 2020
GB
1 review
4 helpful votes
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So been receiving spam emails from silver singles for a few weeks which i tried to stop. Next thing i know some how they frauded £239.40 out of one of my bank accounts even though ive never input any infomation into this website nor had a account.
Called the bank had to reclaim money and the police have been informed... so hope you get prosceuted and shut down.

Date of experience: May 6, 2020
South Carolina
1 review
2 helpful votes
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Scam Alert!
May 4, 2020

My friends registered me on this site without my consent. I do not want a membership. Im not single. My bank account was immediately charged $89.70 and I cant find anyway to dispute this b. S. within Silver Singles. Ive reported it to my bank. Save your time and money. Stay far away.

Date of experience: May 4, 2020
California
1 review
8 helpful votes
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Waste of Money
May 4, 2020

The majority of profiles are out of my distance preference setting. Profiles being sent that are not real. Sent out 15 smiles and no response, to me that is a scam on SilverSingles part. After being on the site for 2 weeks I am very disappointed and wouldn't recommend to anyone thinking of pursuing this site.

Date of experience: May 4, 2020
California
3 reviews
72 helpful votes
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I have paid for 6 months and I got contacted by numerous scammers with fake profiles. I nearly fell a victim to the first one and then had to educate myself about their tactics, unfortunately... Some of them were taken down by the site's security team but some were not. The experience was highly disappointing! I met with only one real person for all this time. I suspect the rest of the profiles were fake. Unbelievable and highly alarming.

Date of experience: May 2, 2020
Germany
1 review
17 helpful votes
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Scammer's
May 2, 2020

This place all it does it steals your money. When I first signed up I didn't get the premium, then I started getting all these notifications get the premium check out who she is she really likes you got the premium didn't hear anything from that person this is worse than match. Stay away from this site if they find you a mate and you no longer single they lose their business you being single than making money same thing it's a scam.

Date of experience: May 1, 2020
Oklahoma
1 review
3 helpful votes
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WASTE OF MONEY
May 1, 2020

I signed up for 6 months, didn't read the "Fine" print and they charged the $300+ to my credit card at once instead of the advertised "Monthly" rate. I was angry. The people available on the website look nothing like the advertisement. I have not had ONE person I was interested. In other words, save your money.

Date of experience: May 1, 2020
New York
1 review
12 helpful votes
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Complete joke!
April 29, 2020

Complete waste of time and money! At least 75% of profiles had no photos. Almost none of the matches lived within 90 -100 miles. Tries to match you with people with people working like jobs. Seriously, how many couples actually work in the same field? Why limit yourself to such boundaries?

Date of experience: April 29, 2020
Colorado
1 review
2 helpful votes
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The website seems so user friendly and is easy to navigate for matches. However, try to find help to delete your profile and cancel your subscription or even request and refund and you will go spinning in endless loops of web page navigation. The instructions make it seem easy, but when you go to the page, the "Delete Account" feature is almost impossible to find. Ask for a refund, same thing. I signed up in less than 5 minutes. I've spend 2 hours trying to cancel my membership and request a refund. SOOOO frustrating. Next time I will make sure the matching service has a live chat feature, and clear directions to cancel.

Date of experience: April 22, 2020
Canada
1 review
34 helpful votes
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Paid for premium subscription for one year. Although I was very specific as to age, location, and other factors, over 95% of "Matches" were inappropriate. Did not renew, but am bombarded daily with potential mates. Customer service is mediocre at best. Very disappointed, even after several complaints to their service (?) department. Highly recommend to avoid.

Date of experience: April 19, 2020
Oregon
1 review
67 helpful votes
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Terrible site. Did the freebie for a couple day's constantly got emails there was a new match or people viewing my profile. Go to site can't see anything but buy premium. Wrote get a generic letter back. So out of curiosity I took the bait. What a waste of my 130.00. Very disappointed and can truly see why the rating is 1Star. They send matches to one commonality. Not matches. They also don't give a percentage on match and then say 100 or 200 miles and they move it to 400+.
Not worth the money.

Date of experience: April 17, 2020
California
1 review
0 helpful votes
Follow Donna M.
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I'll steal your money and keep charging your account even when you cancel they don't put your cancel date they put it months later. I asked them to make it right they want to put you through all kinds of hoops then you have to write them and billing will not talk to you and of course they won't because they don't want to talk to all the angry people. The little girl that took my phone call was really sweet I told her that if she was a Christian or believes in doing the right thing she was working for the wrong company and if she was my daughter I tell her to quit
She could get them a negative star rating

Date of experience: April 14, 2020
Florida
1 review
21 helpful votes
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Lots to complain about! The site takes your money and that's the end! You will never get to talk to a human about your issues! You can send an email and that, also, will go without a response nor will anything be done about your request! You are required to fill out the importance of various factors to enhance getting matches with their database.The preferences rate how important the criteria is to you. Example: You're asked geographic distance where to find your match. I started with 100 miles and when those choices were obviously out of the question because of travel time, gas, etc, I changed the max distance to 50 miles, very important. To date, many of my supposed matches are 100 or more miles away! Every day I am being matched with selections which have absolutely no indicators in their profiles for liking the same or similar things! Two thirds of the "matches" have NO Photos! And, probably the worst fault of this site? It seems to be loaded with scam artists. Of three different contacts, all three were not who they claimed to be! Two of them were "falling in love" with me. One of them after a phone call, which lasted less than 10 minutes, and the other through 5 very short emails! The third, this morning, lives (?) 144 miles from me AND the second message from him said he's in Kuwait, by himself trying to start his company! He's a 70 year old man, mind you!
Don't waste your money, ladies and gentlemen. Run as fast as you can away from this hole in the internet where you throw your money!

Date of experience: April 13, 2020
Minnesota
1 review
0 helpful votes
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I paid full price for one month so that I had the option of discontinuing. However I cancelled the day they billed me for another month and they would not give me a credit. Most of the men that contacted me were from miles away and the other ones had no pictures

Date of experience: April 6, 2020
Pennsylvania
1 review
2 helpful votes
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Don't bother
March 25, 2020

Very few profile that include photos. Very few daily matches. Minimum distance available to select is 50 miles. This is unrealistic for seniors who are established in their communities and homes.

Date of experience: March 25, 2020
Pennsylvania
3 reviews
15 helpful votes
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Terrible
March 25, 2020

Terrible. Program sucks. App sucks worse. No guidance. No way to actually communicate with interested people

This is an absolutely horrible app.

Date of experience: March 25, 2020
Pennsylvania
1 review
4 helpful votes
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I signed up for Silver Sinlges for 6 months. I called customer services. They said that you could get a refund if no service provided. So I gave it a try. People asking for money. Pictures looked fake. Some profiles there were no photos with robot generated responses. I was only on the site 3 weeks. Seems like the people working for Silver Singles are creating all the fake accounts themselves. They are playing games talking to the customers themselves just to take your money. When I went to try to cancel the subscription after 3 weeks they said you can't get a refund. I tried to get a refund from my Amex card. Amex said there is no number to reach out to them. Silver Singles does this to so many people. There should be an investigation on this company. They are not a legitimate business. National scammers.

Date of experience: March 22, 2020
Canada
1 review
2 helpful votes
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Waste of money
March 21, 2020

Save your money. The site is full if people who no longer exist on the site. They also steal your money. I signed up for a one month membership, they took money for six months. When confronted with this, the customer support says there is nothing they can do and will not issue a refund. I have been trying to cancel my membership anyway, but I need to cancel my web subscription first. When I try to do that, it would seen my password is no longer valid. When I request a new password, which I have done over a dozen times, a new link has yet to be sent to me. So don't waste your time or money here. Complete and total RIP off.

Date of experience: March 20, 2020