SilverSinglesReviews 520

I thought I'd test the site and sign up for the minimum at a modest cost of $13.00. I then checked my credit card the next day and it was billed for $83. I tried to contact the various emails to request a refund and got into a customer service loop which was a series of emails. In summary, these thieves kept my money with the following message: "Regrettably, we will not be able to refund your subscription fee. The right to a refund expires after 3 days of the initial purchase of your Premium membership. " Never purchased a premium membership, never accessed the site, but couldn't get the issue resolved. Scammers, scammers, stay away from these people. If there was an option to give them less than one star I would.

I only signed up for one month. Stated tha I needed to cancel by June 11th. I cancelled May 20th because I didn't like the site. Then I received an email stating that my membership would end 12/11/2020. I called to state I only want one month. I spoke to someone from India. He stated that they are the only ones who could cancel the membership. I stated that this was fraudulent and I will report them to the better business and he stated go a head and hung up in my face. Do not I repeat, do not join this site.

Apparently my account was hacked and the number of fake emails went out from it. I contacted silversingles and asked them to delete all the messages that I had received in response rather than me going through a hundred of them one by one. I also asked them to check into the account. Nothing was done, alit continued and they did not delete the numerous responses I received. I contacted them again and promised I would contact the better business bureau if they did not delete my account and credit me the balance remaining on it. Over 2 months! They finally responded and said someone had hacked me, and that they have a secure server. I have deleted the account now, not only was the account compromised but it did not provide the service that I was led to believe they would provide. They did not match the specifications that I had required as far as age, height, sex, race etc. It's a big waste of money don't use this site.

DO NOT SIGN UP FOR THIS SITE. My account was hacked from within. Someone sent messages to all my matches that was not from me. I contacted Customer Care and they confirmed that a third party hacked my account but did not take responsibility. They said they have a secure site but it is not. How do I know? One day, a match is from one city and the next day that same match is from another city. The hacker took my NC location and changed it to Ohio. Please stay away from this site. The company is corrupt.

I'm writing to tell you that while using this site my messages between men were hacked. I had gotten to the point of regularly messaging one guy back and forth to the point I gave him my phone number. That message was intercepted by someone else with a phone number coming out of Atlanta. I was only talking with men in my area of Las Vegas. Posing as that man this person began texting me. The tone of the texts sounded off. So the texting didn't last.
This company refused to acknowledge that my account was hacked nor would that give me a refund. I don't feel safe using their site anymore.
The guy that I had tried to give my number too to begin with said he tried to warn me my account had been hacked through the SilverSingles messaging but I never got the messages. Then he reported that everytime He tried to contact me it kept saying my account was closed.
I only know this because a week later my account showed up again as active and he was able to message me again seeing the messages that weren't written by him.
I'm angry and upset. Please add this to your review of their site

I signed up just before the Pandemic hit. Turns out they bill you in 6 month increments with no email reminder sent. I saw a bill go through from them as Sparks network and contacted them immediately to cancel my membership and issue a refund and they refuse. Their business practices are terrible, Instead of letting you opt out and refunding you, and preserving a business relationship, they take your money and run. My recommendation is signing up elsewhere like OurTime.com. Stay away from Silver Singles!