Miss AReviews 297

Bought items worth about $30 from them this August. It's now December and I have not received anything. Never have I had to buy anything from overseas for it not to come by a week or two. These guys probably never sent those parcels and faked it. I contacted them multiple times, frustrated. They told me they can only "compensate" after the item has not arrived within 90 days. Absolute crap. They told me to contact the customs, DHL and my local post (and I did). They all told me the same thing, they do not have the parcel. If you're an international buyer, never buy from them.

I never received my items, it has been two months and a half since I ordered. Once the package arrived to destination country it has been lost! No one took responsibility, DHL gave me wrong informations, Shopmissa told me that I had to contact customs, but it's their problem if the customer is not happy! I didn't have to go through so much for a package! Customer service replied to my emails with scripts, so annoying!
I lost 32$ and I'm a student and I worked hard for those money! Worst experience ever, never again. You can get cheap products somewhere else, there are tons of affordable brands with better customer service.
Cancelled.

I ordered on September 1st and it is now October 4th. No package received! They claim that because I am from Hawaii that it may take longer to come but it has been over a month and I ordered $143 worth of items and received nothing. The tracking number that they gave me says that my items is in transit but it has been in transite since September 20th! Where the heck are they shipping their items from for it to still be in transit this long! Very disappointed, too good to be true... everything is a $1 that they get to KEEP from you and honor your orders! I didn't even think about looking up reviews from them because from the looks on instagram, it appears and the post appears that this company is on top of it's game... NOT! I did not expect this level of bad customer service! NEVER EVER will I want to order from this company again! Buyers beware! Horrible 1st and LAST experience! This could be a scam for sure, I agree with all the reviewers!

With all of the new tariffs and so forth, I do what I can to avoid shopping in the States. This is one of my only exceptions, I'm addicted and the value is insanely great. I always order about 35-40 items at a time for $1 USD each, then I believe shipping is about $8 USD. It does take a few weeks (maybe 3) for the product to arrive, but I've loved all of the items I get. The jewellery, the make-up, the tools... all fabulous. Don't get me wrong, these aren't Mac dupes but I've been pleasantly surprised with everything I've received. This is one of the first websites I tell new Friends about.

I ordered a package for over 20 dollars worth of make up to the Netherlands and it has been over 3 months and I still have nothing. When I contacted customer service they didn't help at all and kept saying that it was not their problem anymore once it arrived at my country. Only I called DHL and they told me the package had never even left the US. The customer service is horrible and they kept telling me to call someone else as it was not their problem anymore even if the package does not arrive at all. I can't even get my money back, don't order something from this site from another country!

Terrible shipping and customer service.
Purchased an order on April 2018 + paid international shipping to Australia
NO confirmation, shipping date, estimate etc...
Not hearing anything from them until AUGUST 2018 saying that the parcel has returned to their warehouse. They offered me either a refund MINUS shipping fee or PAY international shipping AGAIN for them to send it out again.
I did not accept neither option because I did not find any of these option satisfactory. I requested to spea to their manager/ supervisor. They then issued a refund MINUS shipping fee.
I paid shipping fee for something I did not know whether was shipped or not, but never received
BEWARE INTERNATIONAL BUYER: DO NOT PURCHASE FROM SHOP MISS A IF YOURE NOT FROM THE US

Save your money. I ordered, never received a tracking number, when I enquired as to where my tracking number was, I received an email with a tracking number and was informed that the package had been delivered that morning. I was home all morning and know for a fact that it wasn't. When I contacted them, I was basically told that it was not their problem and to contact usps. So, here I am, an hour into being on hold. Never again.

I have never ever ever had a bad experience. The first time I ever ordered it took about a month to get to me, so I thought about never shopping again. But then I tried the products & I was SOLD. I am now a habitual user lol u have a full on addiction. The brushes are all bomb, with the exception of a few of the fave brushes from AOA brand. Everything Ive ordered since the first one has arrived within 5 days & been perfectly shipped. They pay attention to detail when packaging for shipping, I particularly love that so I dont wait & receive broken product! 10/10 recommend!

I purchased 2 brush kits and they never arrived to me. Over all I spent about more than 22 dollars and I waited for so long and when they "finally" arrived according to the tracking, they never really did. I have gotten all my other 1$ items before right when the tracking confirmed it arrived but they brushes that I spent 20something dollars on never came and were never delivered. I contacted shop miss a and they said it wasn't their problem. I doubt the company ever sent the brushes and I won't buy anything from them ever again I wish I got a refund or at least they sent the brushes. Waste of money waste of time.

I ordered 6 items from miss a5 canvas makeup bags (as a little gift for each of my friends) and a printed scarf as a birthday present. I was a little skeptical as everything is $1 i was thinking that maybe the makeup bags would be very cheap or not look like their pictures, but i received my order today and everything is exactly how it looked! The makeup bags hold basic makeup products (foundation, concealer, mascara, a few brushes, setting spray) and are made of a very nice material. The scarf is very soft and the print is colorful and cute! I would not expect any of this to cost only $1 at another store. The shipping was reasonable, $3.95 (i do live within the continental US) and my order arrived 2 days earlier than the estimated date. The packaging was very thorough, with a layer of bubble wrap and tissue paper, which makes me feel better about possibly ordering makeup or other delicate items. All in all, i am extremely happy with my order from miss a and will definitely be ordering again!