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Miss A

1.9

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Miss A Reviews Summary

The company has garnered a mixed reputation among customers, with positive feedback highlighting the affordability and variety of products, particularly in makeup and beauty tools. Many long-time customers appreciate the low prices and promotional offers. However, significant concerns have emerged regarding shipping delays, lack of effective customer support, and issues with order accuracy. Customers frequently report dissatisfaction with unresponsive service and unresolved refund requests. Overall, while the company offers appealing products at competitive prices, persistent operational challenges and customer service shortcomings have led to a growing sense of frustration among its clientele.

This summary is generated by AI, based on text from customer reviews

service
63
value
62
shipping
63
returns
35
quality
56
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Tennessee
1 review
3 helpful votes
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Wonderful
November 2, 2015

This is my first time ordering from shopmissa.com everything I order is wonderful I am so happy that I find your website. I will continue to order thank you so much

Date of experience: November 1, 2015
New Jersey
1 review
7 helpful votes
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I recently made my first purchase from Shopmissa a few weeks ago. The shipping time was alright and it took a while for the package to actually move and get anywhere but it came at a decent pace. I would honestly say some of things I ordered looked a lot better on the site itself. I ordered some jewelry, makeup and miscellaneous items. Firstly the jewelry was very cheaply made. They say it's made out of real metal but the necklace I ordered broke and was made from thin metal. It was my first time trying to put it on. Though the bracelets were alright. Luckily I have small enough wrists to fit them. The ring I bought looks very gaudy and looks like it's made of plastic even though it's metal. Though the makeup looks to be in good shape and the packaging was good so nothing could contaminate it. Lastly, I bought sunglasses, a hair clip and a lanyard. The lanyard's seams were ripped even though I didn't even put it on, one pair of the sunglasses had a twisted eye rest and made the glasses feel and look crooked. The other pair was fine and looks to be in good shape. I haven't tried the hair clip yet but it looks fine and I hope it doesn't break. Overall this site may have things that you can buy and expect to use for quite a while like the makeup and tools but otherwise I'd just go to any boutique or store and buy a $50 necklace or bracelet that I know will hole up.

Date of experience: October 15, 2015
Alabama
1 review
7 helpful votes
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The products are a hit or a miss, but I always research before buying anything, so I USUALLY get the hit items. I will say this, the colors are WAY different on the website then real life, and idk if they Photoshop and brighten it or something. The thing I hate the most is the shipping. From the three times I ordered from this site I always had probs with the shipping! The first time was great, it came in two days, the second I got it in two weeks because it "delayed", the third time I didn't get a tracking number (they sent me an email it has been shipped)so I can't keep track of when its coming and I asked them for it two days ago and they still haven't replied! I need it because if it gets delayed again I know exactly where it is!

Date of experience: September 30, 2015
California
1 review
6 helpful votes
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Im going broke!
September 25, 2015

I am so glad and mad ive found this site! I found a youtuber who turned me on to this site and lets say i wad up to $30 the first 5 minutes! Now i have to limit myself to $20 a month. I've ordered polishes, charms, brushes, files, rings, jewelry and so much more. My items look like the images and quality is excellent! I love doing my nails and ive found my go to place. Shipping is great. I got my items within a week.

Date of experience: September 25, 2015
Pennsylvania
2 reviews
4 helpful votes
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I order from MissA on a monthly basis at least $25.00 each time. True it is all cheap costume jewelry but all I have ever bought is beautiful. I receive my orders in about a week. I have never had a problem with the colors or damage to my order they wrap everything a least three times. I can't wait to order my next monthly find.

Date of experience: September 17, 2015
Florida
1 review
3 helpful votes
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Placed many orders
September 17, 2015

I have placed at least 10 small orders with Shopmissa and I am a big fan. I find some of their products at local chain stores but for much more money. I have even felt comfortable with Shopmissa to let my daughter's shop on the website. I have purchased several different types of items. I have never had anything break due to it being a low price. I had one small problem with Shipmissa order where they sent me a wrong item. Within 48 hours of emailing the Company they worked with me and gave me a store credit. No Company is perfect. I really like this site.

Date of experience: September 16, 2015
Texas
1 review
13 helpful votes
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They ripped me off! I ordered 2 times in one day, paid twice for shipping, and they came in one package...
On top of half of my $#*! being wrong, and the other half broken, I will NEVER BE BACK
Yeah, I know what's going on here! When I asked for a refund for the shipping they said no! Are you freaking kidding me... They combined my items but still made me pay twice for shipping! Lost my business! Don't shop here, super high fraud risk!

Date of experience: September 10, 2015
Arkansas
1 review
3 helpful votes
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Amazing
August 22, 2015

I got everything I ordered within a week. All was intact. It was packaged soo well! I loved everything. The prices are unbeatable as well,

Date of experience: August 22, 2015
Canada
1 review
4 helpful votes
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I got what I wanted in about 2 weeks, it was packaged well in a bag, bubblewrap and foam to make sure nothing was broken upon delivery. They costumer survive was excellent, getting to my question via Facebook in roughly 30min. The only problem I had was that the colors were a bit darker than depicted online, so make sure you order maybe a shade lighter but all I'm all I'm vary pleased with all tge products and the company it self and will order from here again!

Date of experience: August 18, 2015
Washington
4 reviews
18 helpful votes
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I absolutely love everything I have ordered so far from MissA. The items are cute, everything is a dollar, shipping is fast and the packaging is sweet. It has quickly become my favorite little treat place. Thank you MissA :)

Date of experience: August 14, 2015
Virginia
1 review
2 helpful votes
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So Awesome
August 14, 2015

I have ordered from there twice so far and am working on my 3rd order now. If there is an issue with your order they will do whatever it takes to resolve the issue. Best way to talk with them is through social media. But who doesn't like a store that has dollar items and so many choices. You need to stop reading this and go shop on their site now lol

Date of experience: August 14, 2015
Florida
1 review
7 helpful votes
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I was highly upset when i found out shopmissa messed up my order and not only sent we one but three of the wrong items
Item #1 long triangle end necklace (received was a pearl necklace)
Item #2 mocha lipstick (received a bright shade of red)
Item #3 a gold pearl and flower earring (received silver)

Date of experience: August 12, 2015
ShopMissA R. Miss A Rep
over a year old

Hi! If you'd like to receive a credit or refund for the items, please email [email protected]!
We will happily refund you for our mistake, and go ahead and keep any wrong items we sent! We hope you can find a use for them, and enjoy them all the same! <3

Italy
1 review
4 helpful votes
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I asked for some problems with my account and they immediately helped me to solve it. Completely satisfied!

Date of experience: August 12, 2015
Virginia
1 review
4 helpful votes
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Best makeup website
August 12, 2015

Fast shipping great packaging, great products for $1! Highly recommended!

Date of experience: August 12, 2015
Massachusetts
4 reviews
15 helpful votes
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Not sure if the company is rating themselves or if these reviews are from people who haven't ordered recently. You can't pick the colors of the items you want anymore, the wish list doesn't work, and customer service is atrocious/non-existent. I don't appreciate being lied to and will not support a company that can't be upfront with me.

Date of experience: August 3, 2015
ShopMissA R. Miss A Rep
over a year old

Hi, sometimes the items that we offer, only have one color option! We're currently working on the wishlist error, as of now you can add up to 15 items in a wishlist at a time! We pride ourselves on the honesty we share with our customers! If you ever need immediate help, the best way to contact us is VIA social media. If you ever have questions, we're happy to help! Sorry for the delayed response, we didn't discover this site until today!

Texas
1 review
4 helpful votes
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Love them!
August 3, 2015

This was my first time ordering, and i loved everything. Packaged beautifully, the customer service, at least on facebook was great, i haven't even bothered with emailing, cause i know they take forever to respond, just go to social media, they get back right away and the girl who does the customer service there is super nice/helpful!
Will shop many times over!

Date of experience: August 3, 2015
Texas
1 review
4 helpful votes
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I ordered $17 worth of items in various types of jewelry, socks, mascara, etc. From ordering to my house, it took 4 days. It was all packaged in layers of protection and was exactly what I ordered. I have yet to wear any of it to check for actual quality, but for $1, I'm okay if anything does happen. You get what you paid for.

Date of experience: July 30, 2015
Massachusetts
1 review
13 helpful votes
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The new changes are terrible. Before the changes, I placed 2 small orders including only earrings and necklaces. About half of this jewelry has since turned my skin all sorts of gross colors or has broken so I've had to toss them.

Now with this new website, they are not being straightforward and it's impossible to get in touch with them. I wanted to try ordering some of their makeup and phone cases to give them one last chance, but forget it. You guys are unprofessional, and all over your Facebook page are customers complaining about packages taking over a month to arrive and you don't seem to be concerned. They forced everyone to get a new account with some strange third party. I will not trust you with my money again.

Date of experience: July 27, 2015
Washington
1 review
9 helpful votes
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I have always ordered from this site. I don't recommend the makeup at all but the jewrly is just fine for the price but they tend to make "mistakes" when sending out the jewrly. They will send you stuff that you didn't order im assuming in the place of the stuff that you did order and then when you try to contact them about not getting what you paid for they DONT reply. I understand youre selling cheap crap so you could say its only a dollar but when 8 dollars of my order is wrong and i spent 17 plus shipping that's almost half thats wrong with my order and this company is doing absolutely nothing to try and make it right and that is the issue i have!

Date of experience: July 26, 2015
Texas
1 review
5 helpful votes
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It aight!
July 24, 2015

Well first off I like this site I've been a loyal customer for 4 months now when I first ordered from this site
April-6-15 It was okay things was shipped fast but I notice the more I used it seem Iike the slower my items came in the mail for me... and this new website they have sucks to me

Date of experience: July 23, 2015

From the business

Explore your personal styles. Enhance your complete lifestyle. MISS A, world's No. 1 "fast-fashion" retailer, provides an unprecedented selection of today's fashions, always changing and always in style. Visit http://www.ShopMissA.com/

The price formula that is being offered to our customers - "Everything is $1" - lets every MISS A shoppers enjoy a fun and exciting environment to shop and also makes them cherish the moment being in MISS A. It is amusing and welcoming, which allows our customers enjoy their shopping experience at MISS A.

We are living in a world that is changing all around us. It's very fast. So as in the fashion world. To continue to blossom as a growing business over the next years, we must look ahead, understand the trends and changes that will outline our business in the future and move promptly to prepare for what's to come. We must get ready for tomorrow today. Creating a specified long-term destination for our business and individuals is our 2014 mission.

Our ...


shopmissa.com
Founded in 2013
Dallas, TX, United States
+60
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