Our reviews monitored for authenticity
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
ShopILoveJewelry Reviews Summary
ShopILoveJewelry has 97 customer reviews and ranks 110th in the Personalized Jewelry category. Common review topics include customer service.
I received a package today and couldn't figure out what I had ordered. Upon opening, I remember ordering the Chloe duck boots, no monogram when advertised on Instagram.
The issue-i ordered them in the summer and the shipping slip said they were shipped on 8/8/18 and it is now 1/8/19! 5 months for an in stock item, really!?
They are made in China, so I'm assuming they shipped from there.
That being said, the boots are cute and fit well.
They need to get their act together with shipping! I wont be ordering from them in the future.
I'm typically THAT person to look at reviews, check out the company in detail and their products before i purchase anything and I did the same with this website and still got scammed. Slippers I ordered for Christmas for my sister in November still have not come. The bag I ordered fell apart after 3 uses and the necklace I ordered is fit for a child. Customer service is non existent! I can forgive anything with great customer service but I never got any! If I could rate them less than a 1 I would. Do not shop here!
Ordered boots and jacket in Nov. 2018 and it is Jan. 2019 and yet to have received anything. None of their numbers work, no email responses - FB, Instagram need to remove them; they are a total scam.
Instagram, or any site that keeps allowing it on their site, should also be held liable. They should be included in any suit
I Ordered their monogrammed wine pjs. I am a size 6 so I ordered the medium/large size. I literally could not get the bottoms even half way up they were so small. Being that they're monogrammed you're not allowed to return them. What a waste of my money. Do not do business with this company.
This company is a total scam.
They do have a few people that say they received their items but the majority do not.
They post videos on Facebook almost daily just to pull in more suckers like myself.
I ordered an item back in early September it is now Jan 2019.
I have received NOTHING!
BUT THEY WASTED NOT TIME TAKING MY MONEY.
I have called a million times... just a recording.
I've emailed a million times... NOTHING!
I AM PISSED!
I ordered Boots and they were not a 10.00 item.
Take my warning do not place an order with these scam artists.
They don't fulfill orders and there is no communication. Their phone line is a scam and if you email all you get is an automated response back. If I could of given them a zero I would have
I think I have everyone beat on time frame. I ordered duck boots in August! Beginning in October I started calling, several times a day... because they don't answer. I was "lucky " enough to have spoken to Kaylee 3 times in this time period. Last lie she told me was my boots were being shipped priority 2 day mail this was on December 12th. Well guess what. Nothing!
Ordered over a month ago, passed latest guaranteed delivery date, no contact or response. Seems to be consistent. Facebook should not let them sell or market to its audience when they should not be retailers for obvious reasons. Will report this to BBB etc to help others from getting scammed.
I received 2 of my 3 items, now can't get a response, and of course it's the most expensive item I ordered that I didn't receive. I should have read the reviews BEFORE ordering. Many of you are exactly right, they suck, won't respond to emails, one of the phone numbers is out of service and the other automated answer claims they're closed! Will NEVER order from this company again! I hope other shoppers are smart enough to read all these negative reviews before ordering. I've entered a dispute with my credit card to try to keep them from getting my money! I hope someone will start a class action lawsuit!
This company has stolen money from hundreds of customers maybe wbcwn thousands. This is theft, plain and simple. Something has to be done. Any lawyers out there want to carry the torch and sue this company for us?
I placed an order on December 3rd for a pair of pajamas I have never received a status update they have not shipped and no one has responded to my emails inquiring about the status of my order - my credit card was charged for the full amount in Dec 3rd this is a Christmas gift and now I will not have it in time for the holiday
Should have read reviews on the site before making a purchase... especially since it was a Christmas gift. No way to reach the company and no email has been received with shipping information etc. I would steer clear of this company for sure.
Ordered three items. Received 2/3 within 3 weeks. Last item I ordered took TEN weeks to deliver and the size was wrong. I ordered a small and recieved an XL. Company does not communicate and no one answers the phone. Reply to emails takes upward of 72 hours. Won't issue me a refund. Clothes I have received so far are garbage quality.
I ordered monogrammed pjs on 11/13/18. I started emailing and calling the number on my order confirmation email and could not get through. SCAM! So unfortunate.
I Ordered something special for Christmas and have not received it. There is NO way to contact this company. They DO NOT RESPOND TO ANY TYPE OF CONTACT Call their number. You cannot reach anyone.
I ordered 3 pair of monogrammed booties for Christmas gifts, I received them today and actually thought they forgot to monogram them. The color of the thread is the exact color of the bootie. There is absolutely no way of knowing there is a monogram on them.
ON 10/06/18 I ORDERED MY FIANCE A PAIR OF MONOGRAMMED DUCK BOOTS. PAID FOR THEM ONLINE W/ CC. STILL HAVE YET TO RECEIVE MY OREDER OR AN EMAIL W/ TRACKING. I'VE EMAILED THE CUSTOMER SERVICE ADDRESS. AUTO REPLY MESSAGES ARE A JOKE. DO NOT FALL INTO THE SAME TRAP AS I DID. DO NOT BUY ANYTHING FROM THIS COMPANY. I FILED A BBB COMPLAINT BEFORE LEAVING THIS NEGATIVE REVIEW. MY NEXT CONTACT WILL BE TO MY BANK TO FILE FRAUD CHARGES AGAINST THEM.
Placed an order 10/29/18, today is 12/04/18. I realize it takes longer for the monogram products to ship but when I called to follow up, they hung up on me once I said I didn't receive my order. Now they will not answer the phone or reply to emails. They basically robbed me and slammed the door in my face. This is not a real company... SCAM!
Both were gifts and the recipients never received. They charged me for the orders. Unable to ever reach anyone at Customer service number or online.
