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Designer looks at affordable prices! Join the movement, shop at Fem Things.
The company enjoys a generally positive reputation, with customers frequently praising the quality and aesthetic appeal of the products, particularly the bracelets. Many appreciate the ease of the ordering process and the prompt shipping, contributing to high customer satisfaction. However, concerns have emerged regarding billing issues, with multiple reports of unexpected charges causing frustration. Additionally, some customers experienced delays in delivery beyond the promised timeframe. Overall, while the company excels in product quality and customer engagement, addressing billing transparency and improving shipping reliability could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I haven't received my order yet! Late Christmas gifts!
Entire process was easy. Received item intact and in a timely manner.
Hi Katherine!
Thank you for having an interest in our items! We are glad to know that you have a great experience ordering. We greatly appreciate your feedback!
Looked cute online but it was cheap looking and had sharp edges in person. Then my card was fraudulently charged on 11/18. NOT impressed
Hi Jacqueline!
Thank you for your feedback! We are sorry to hear that you are not satisfied with the quality of the items, we sincerely apologize for the inconvenience that this has caused you. We want to help you clear up with any charge on your order, call us at 941-344-1234 or send us an email at [email protected] or chat us here: https://shopfemthings.com/?chat. Cheers!
Ordered 1 received 2 orders and billed for 2 please authorize return and credit
Hi Lynn!
As we have checked, you have placed 2 orders #10205 (12 - Life is Tough Silver Heart Drawstring Bracelets) and #10170 (10 - Life is Tough Silver Heart Drawstring Bracelets). We want to help you with this, please contact us at 617-213-0011 or send us an email at [email protected] or chat us here: https://shopfemthings.com/?chat so we can further assist you.
I never got my free gift which was a promo of how many items I ordered
Hi Margaret!
We are sorry to hear that you haven't received your free item, we want to help you with this. Please contact us at 941-344-1234 or send us an email at [email protected]. For a faster response, please contact us on our live chat feature here: https://shopfemthings.com/?chat
I already ordered 2 and they are beautiful!
Ordered 4 more because of how nice they are. Giving to my daughter and sisters.
Hi Frances!
Thank you very much for your feedback! We are happy to hear that you love our products and this is your second time ordering. We hope that they will like bracelets. We look forward for more orders from you in the future ;)
Slow shipping. Haven't received the item. Wanted it for a birthday that came and went
Hi June!
We are sorry to hear about this inconvenience, we greatly appreciate your feedback and will look into it to improve our customers’ experience. We will be happy to assist you with any of your other concern, you can contact us at 941-344-1234 or send us an email at [email protected]. For a faster response, please contact us on our live chat feature here: https://shopfemthings.com/?chat
I finally recieved my bracelets. They are cute but very small...I recieved 3, should have been 4?
I am somewhat disappointed
Hi Ellen!
We are sorry to hear this, we want to assist you with your concern. Call us at 941-344-1234 or send us an email at [email protected] or chat us here: https://shopfemthings.com/?chat.
Hi Sarah!
We are sorry to hear about this inconvenience, we greatly appreciate your feedback and will look into it to improve our customers’ experience. We will be happy to assist you with any of your other concern, you can contact us at 941-344-1234 or send us an email at [email protected]. For a faster response, please contact us on our live chat feature here: https://shopfemthings.com/?chat
Have not received items ordered
No tracking information has been sent either!
I never received my bracelets in the mail. My money was taken & I never received my products.
Hi Chloe!
We are sorry to hear that you haven't received your order. We will be happy to assist you with your concern, you can contact us at 941-344-1234 or send us an email at [email protected]. For a faster response, please contact us on our live chat feature here: https://shopfemthings.com/?chat
Beautiful and affordable, received my order quickly?
Hi Beverly!
Thank you for having an interest in our items! We are glad to hear that you find our product beautiful. We always aim to have the best and affordable products for everyone!
My new teen granddaughter loved mine, so grandma had to get her one. It arrived 2 days before her birthday. How perfect was that!
Hi Denise!
Thank you very much for your feedback! We are happy to hear that you like our products and are very satisfied with the quality. Such an amazing thing to hear!
Never received anything. Still waiting for my refund
Hi Kayla!
We will be happy to assist you with your other concern, you can contact us at 941-344-1234 or send us an email at [email protected]. For a faster response, please contact us on our live chat feature here: https://shopfemthings.com/?chat
Quick and easy. The bracelet is beautiful and the shipping was fast.
Hi Charlotte!
Thank you for having an interest in our items! We are glad to hear that you find your experience in ordering quick and easy. We greatly appreciate your feedback!
I didn't have a great experience but I didn't have a bad experience either.
Hi Gretchen!
We greatly appreciate your feedback and will look into it to improve our customers’ experience. We will be happy to assist you with any of your other concern, you can contact us at 941-344-1234 or send us an email at [email protected]. For a faster response, please contact us on our live chat feature here: https://shopfemthings.com/?chat
Very easy to order, very comfortable and not irritating at all
Hi Andrea!
Thank you for having an interest in our items! We are glad to hear that you find your experience in ordering easy. We greatly appreciate your feedback!
Very quick with customer support. Always responded to emails.
Hi Rose!
Thank you very much for your feedback! We are happy to hear that you like our products. Looking forward for more orders from you in the future ;)
I've ordered before and have loved everything I got!
Hi Lisa!
Thank you very much for your feedback! We are happy to hear that you love our products. Looking forward for more orders from you in the future ;)
I love everything I've ordered from you.
I love all the things I've gotten!
I think this is such a great deal plus I got a free item with my purchase which I didn't expect. :)
Hi Jessica!
Thank you for having an interest in our items! We have a lot of customer buying our products as it is a great reminder to themselves or give it as a gift to their friends and family.
Answer: Call them right away and tell them you do not want a membership and request a refund of monthly subscription cost!
Answer: Call your bank and cancel the transaction. Say you never rec'd the services. That's all it takes. This company is atrocious!
Answer: You can do that through the website or by calling. I would call either way to confirm your monthly subscription has been cancelled. Check your account for next month or two to make sure they have done so. On a bright note: I WAS refunded my 2nd month's subscription fee, I saw the credit when I checked my account. But I was told the first month could not be refunded - so time is of the essence!
Answer: Hi Toni! May I have your email address so we can check your order? Thank you!


Hi Deborah!
We are sorry to hear that you still haven't receive your order. We want to assist you in checking your order, please call us at 941-344-1234 or send us an email at [email protected]. For a faster response, please contact us on our live chat feature here: https://shopfemthings.com/?chat