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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

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229
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Rhode Island
1 review
0 helpful votes
Follow Precious R.
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Amazing company
February 17, 2023

I love Shoe dazzle and the quality of their shoes..

Date of experience: February 17, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Precious,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

Virginia
1 review
0 helpful votes
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Chat never connects
February 17, 2023

Every time I have an issue and try to use the chat, it disconnects. There needs to be a better way to connect. It's only been two months and I've had more issues than any other site

Date of experience: February 17, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Fox,

We appreciate the feedback you shared regarding our user interface. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Washington
1 review
0 helpful votes
Follow Bella S.
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It was a set up to take money out of my account every month and now I'm stuck in it. I'll NEVER order from this company again. But they'll get their monthly money from my account. So why should they care ‍

Date of experience: February 17, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Bella,

Thank you for your honest review. We appreciate the feedback you shared regarding the VIP program. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Illinois
1 review
0 helpful votes
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USPS is worst carrier
February 17, 2023

I ordered with the sole intention of my items arriving for an event, with plenary of time to spare. They should've arrived Thursday, Feb. 16. They were with the carrier that morning at 8:45am. For no reason, the delivery just changed to the 21st. So foul. USPS has to be the worst choice for delivery if you expect things to get to your customers on time. I had to quickly purchase duplicate items for my event. Ain't nobody got time for that.

Date of experience: February 17, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Kelli,

We regretfully note that we received your feedback regarding your purchase. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Oregon
1 review
0 helpful votes
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Absolutely love them
February 17, 2023

I was able to pick out 1 pair of slippers and 2 pair of booties. I only ended up paying a little over $6. That includes shipping. I have always loved SHOEDAZZLE. I'd actually first started with them just after they started in 2009.

Date of experience: February 16, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Carole,

We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!

Best,
Lia

Georgia
1 review
0 helpful votes
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Very satisfied
February 17, 2023

I am very satisfied with the purchase I recently made… Excellent price, good quality and super fast shipping

Date of experience: February 16, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Kari,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Pennsylvania
1 review
0 helpful votes
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"Free" Magazine Subscription
February 17, 2023

Same issue as always, haven't received my magazine or any information regarding the subscription! I've been with shoe dazzle since 2012 and I have been very disappointed with how things have been going this past year with the company.

Date of experience: February 16, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Tierra,

We value the comments you made about the free magazine. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Illinois
1 review
0 helpful votes
Follow Tawannia A.
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Fast delivery. Shoe looks great!
February 17, 2023

I had a credit, but no need for any new shoes (Edward prefers to shop for me). I decided to use my credit to order a pair of shoes for my sister's birthday gift box. These shoes go great with the three dresses I have for her. She's going to be excited.

Date of experience: February 16, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Tawannia,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Georgia
1 review
0 helpful votes
Follow Kali J.
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The Prettiest Boots
February 17, 2023

Love them!
Goes well with everything. Cute, cute cute

Date of experience: February 16, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Kali,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Florida
1 review
0 helpful votes
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Some how good and little bit not.
February 17, 2023

I ordered 2 pair of sheos. One is best best ever and other one is not that much comfortable sheo. I wanna change and retrun but if there is another sheo like that i will change. If there is an option please give me the chance.

Date of experience: February 16, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Maria,

We are sorry to learn that the item that you got did not meet your expectations. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Washington
1 review
0 helpful votes
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Very satisfied
February 17, 2023

Shoe came in great timing for the snow in WA. Love my shoes

Date of experience: February 16, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Bernice,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.

Best,
Lia

California
1 review
0 helpful votes
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Never received it
February 17, 2023

I never received my package. It said delivered but there was no package on my doorstep OR my mailbox.

Date of experience: February 16, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Haniel,

It is with great regret that we received your feedback regarding your purchase. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Oklahoma
1 review
0 helpful votes
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Love my shoes
February 17, 2023

My order came on time and my shoes looked even better once I received them! I was also able to use my credits on sale items without any issues! I absolutely love Shoe Dazzle!

Date of experience: February 16, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Trichina,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

New York
1 review
0 helpful votes
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Would
February 17, 2023

Shoes dnt even fit n i will like to exchange them so.if I can I wanna see if I can get different shoes that's w.w

Date of experience: February 16, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Marilyn,

We value the comments you made about the size of the item that you got. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Wisconsin
1 review
0 helpful votes
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I'm gonna be cute
February 17, 2023

The boots look cute and made of great materials! Can't wait to style them!

Date of experience: February 16, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Valecia,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

Illinois
1 review
0 helpful votes
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Multi color shoes
February 17, 2023

Everything went well from ordering to delivery...in fact my order arrived one day sooner than scheduled delivery

Date of experience: February 16, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Eloise,

We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!

Best,
Lia

Tennessee
1 review
0 helpful votes
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No Boots
February 17, 2023

I placed my order in Feb 1st and I still haven't received my boots as of yet

Date of experience: February 16, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Taneka,

We regretfully note that we received your feedback regarding your purchase. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Canada
1 review
0 helpful votes
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Awesome bang for your buck!
February 17, 2023

Amazing quality, fit great and fast shipping, the price is budget friendly, and there are sooooo many cute booties

Date of experience: February 16, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Sheena,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Mississippi
1 review
0 helpful votes
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Mixed feelings
February 17, 2023

Ordering everything was simple, but when I comes to delivery the date kept changing of when the arrival would happen.

Date of experience: February 16, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Nicole,

We appreciate the feedback you shared regarding our shipping policy. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Arkansas
1 review
0 helpful votes
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My experience was awesome and I need the moment I saw those knee high boots and wedge heels, that I have to get them. They match all of my clothes and jewelry.

Date of experience: February 16, 2023
Lia B. Shoedazzle Rep
over a year old

Hello Nicole,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia