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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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I love Shoe dazzle and the quality of their shoes..
Every time I have an issue and try to use the chat, it disconnects. There needs to be a better way to connect. It's only been two months and I've had more issues than any other site
Hello Fox,
We appreciate the feedback you shared regarding our user interface. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
It was a set up to take money out of my account every month and now I'm stuck in it. I'll NEVER order from this company again. But they'll get their monthly money from my account. So why should they care
Hello Bella,
Thank you for your honest review. We appreciate the feedback you shared regarding the VIP program. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I ordered with the sole intention of my items arriving for an event, with plenary of time to spare. They should've arrived Thursday, Feb. 16. They were with the carrier that morning at 8:45am. For no reason, the delivery just changed to the 21st. So foul. USPS has to be the worst choice for delivery if you expect things to get to your customers on time. I had to quickly purchase duplicate items for my event. Ain't nobody got time for that.
Hello Kelli,
We regretfully note that we received your feedback regarding your purchase. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
I was able to pick out 1 pair of slippers and 2 pair of booties. I only ended up paying a little over $6. That includes shipping. I have always loved SHOEDAZZLE. I'd actually first started with them just after they started in 2009.
Hello Carole,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!
Best,
Lia
I am very satisfied with the purchase I recently made… Excellent price, good quality and super fast shipping
Hello Kari,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Same issue as always, haven't received my magazine or any information regarding the subscription! I've been with shoe dazzle since 2012 and I have been very disappointed with how things have been going this past year with the company.
Hello Tierra,
We value the comments you made about the free magazine. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I had a credit, but no need for any new shoes (Edward prefers to shop for me). I decided to use my credit to order a pair of shoes for my sister's birthday gift box. These shoes go great with the three dresses I have for her. She's going to be excited.
Hello Tawannia,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
Hello Kali,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
I ordered 2 pair of sheos. One is best best ever and other one is not that much comfortable sheo. I wanna change and retrun but if there is another sheo like that i will change. If there is an option please give me the chance.
Hello Maria,
We are sorry to learn that the item that you got did not meet your expectations. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Shoe came in great timing for the snow in WA. Love my shoes
Hello Bernice,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
I never received my package. It said delivered but there was no package on my doorstep OR my mailbox.
Hello Haniel,
It is with great regret that we received your feedback regarding your purchase. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
My order came on time and my shoes looked even better once I received them! I was also able to use my credits on sale items without any issues! I absolutely love Shoe Dazzle!
Hello Trichina,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
Shoes dnt even fit n i will like to exchange them so.if I can I wanna see if I can get different shoes that's w.w
Hello Marilyn,
We value the comments you made about the size of the item that you got. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
The boots look cute and made of great materials! Can't wait to style them!
Hello Valecia,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
Everything went well from ordering to delivery...in fact my order arrived one day sooner than scheduled delivery
Hello Eloise,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!
Best,
Lia
I placed my order in Feb 1st and I still haven't received my boots as of yet
Hello Taneka,
We regretfully note that we received your feedback regarding your purchase. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Amazing quality, fit great and fast shipping, the price is budget friendly, and there are sooooo many cute booties
Hello Sheena,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
Ordering everything was simple, but when I comes to delivery the date kept changing of when the arrival would happen.
Hello Nicole,
We appreciate the feedback you shared regarding our shipping policy. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
My experience was awesome and I need the moment I saw those knee high boots and wedge heels, that I have to get them. They match all of my clothes and jewelry.
Hello Nicole,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.


Hello Precious,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia