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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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Bad fit over ankle hate zipper tight in all the wrong places
I'm 6'0 tall and wear a size 11/12. It's hard to find cute shoes to fit me. I'm very pleased with my experience and will continue to be a happy customer
Hello Heather,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
Order arrived right as scheduled. It was exactly what I purchased.
Hello Simone,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
I love the intro VIP prices, however after your first purchase all the items (aside from shopping in the clearance category, which most items are out of stock and half are overpriced even on sale) can be found much cheaper on other sites. They are slightly overpriced. Now the quality of the product is very good. I purchased a couple pairs off of a friend a few months ago and loved them! HOWEVER, the shipping is ridiculous! You ask for $14.95 on top of the prices for decent shipping. You offer free shipping if we spend enough on our purchase of the high priced items. The free shipping is a joke! I made my into VIP purchase nearly 2 weeks ago, still no delivery! What I did get delivered was multiple emails about the delivery date, furst they were going to be delivered on Wed., then they changed to Thursday. However I was then told they would be delivered on Wednesday again. Open the tracking and it was then set for Friday! Then Thursday again (I can't make this up, I have the proof of all) and here it will be Friday tomorrow, still no boots
Hello Elizabeth,
We regretfully note that we received your feedback regarding your purchase. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Experience has been good with Shoe Dazzle. I have never had any issues and I have only had to exchange one pair of shoes due to being too small despite it being my shoe size.
Hello Nancy,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
They keep pushing my delivery day back. Been 4 days now still waiting
Love the styles and the prices aren't so bad either ;) good quality shoes. I will forever stay a loyal customer.
Very happy and pleased how quickly I got my boots. I have ordered alit of boots from the store and was always satisfied
Hello Tracey,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!
Best,
Lia
The worst experience ever I never received the package and got charged
Hello Santiago,
It is with great regret that we received your feedback regarding your order and the VIP membership. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Tardo un poco el envío pero la mayor decepción es que no me quedaron las botas al cerrar en la pantorrilla sugerencia colocar tallas de esa zona
Hola Francys,
Agradecemos que nos haya informado sobre esto y le pedimos disculpas por cualquier inconveniente que haya tenido con su pedido. ¡Lo valoramos como miembro y queremos hacer las cosas bien! Un representante de nuestro Equipo de Servicios para Miembros le enviará un correo electrónico de inmediato.
Mejor,
Ivy
Awesome you guys are the best I can't get enough keep up the great work you guys love the shoes and the customer service.
Hello Tasha,
What an awesome review! Thank you so much for the positive overall feedback! You should only receive the greatest services. Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!
Best,
Lia
Not much of a selection, and I'm not interested in clothes and accessories in the Main Bedroom shoe dazzle. They should be shoes.
Hello Wendy,
We appreciate the feedback you shared regarding the selections that we have. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
Excelente
Rápido eficaz entregas antes a tiempo
Zapatos a mi gusto
Cómodos y de excelente calidad
Hola Jossarly,
Es maravilloso leer sus comentarios sobre los productos que tenemos en línea. Saber que está satisfecho con los artículos que ofrecemos a nuestros miembros nos hace felices. Espero que tengas un día agradable.
Mejor,
Lia
The shoes were too big and I'd rather have my money back then wear something or basically keep something that doesn't fit
Hello Nataiya,
We are sorry to hear that you were not satisfied with the items that you got. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
The dress that I ordered have a missing button but it's really nice
Hello Janice,
We are sorry to learn that the item that you got did not meet your expectations. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I'm very happy with my purchase. Items were as advertised. Thank you
Hello Ava,
We appreciate the feedback you shared regarding your purchase. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I just LOVE SHOEDAZZLE!
The shoes, the clothing!
I have never had any issues. If I had a question, I could pick up the phone call and speak to a live person and not a damn robot!)!
I recommend SHOEDAZZLE and their clothing %
Hello Kelley,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Most of my shoes were not true to size. I alwaz buy size 6 for shoes. 3 of my shoes were tight even with size 6. Nd main problem is i cant even change my size coz they are final sale.Nd for sandals i go for 5.5 nd the sandals i got were too big. This all happened for the first time. Disappointed
Hello Romi,
We are sorry to hear that you were not satisfied with the sizes of the items that you got. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
I just I'm new to shoe dazzle as well and they have twice lost my order I'm done
Hello Kristen,
We regretfully note that we received your feedback regarding your purchase. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
I have submitted an inquiry to the shipping company, but so far have not teceived a response.
I expect the package was stolen...so not Shoe Dazzle. I will submit a missing package inquiry to them as well, but started with shipping co.
Hello Robin,
It is with great regret that we received your feedback regarding your purchase. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jennifer,
We are sorry to hear that you were not satisfied with the item that you got. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia