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business logo of Shoedazzle

Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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Texas
1 review
0 helpful votes
Follow Kate R.
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Happy Customer
February 17, 2023

Very satisfied with my purchase. Shoedazzle you can't go wrong. Love it!

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Kate,

Amazing feedback! We sincerely appreciate your review about your purchase, and we’re always happy to hear that our members are happy! Have a wonderful day!

Best,
Bonnie

Florida
1 review
0 helpful votes
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Cost too much
February 17, 2023

You really don't get a deal after your first purchase.

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Nicole,

We appreciate you taking the time to write a review about our promotions! We value your opinion, and we appreciate you taking the time to share your feedback. Our Member Services team will reach out to you via email to assist you further.

Best,
Bonnie

Canada
1 review
0 helpful votes
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Always on point
February 17, 2023

I don't go out much but when I do shoedazzle has my shoe game on point. Never received a pair I didn't like or that didn't fit or look good and that is why I keep my subscription. Shipping is fast and they have every colour you can think of. Loved my over the thigh boots which I received last and the credits when you are a vip member are amazing.

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Kate,

We always strive for 100% member satisfaction, so we are so happy to hear that you are loving your purchase and your shopping experience! Hope to hear more from you in the future!

Best,
Bonnie

New Jersey
1 review
0 helpful votes
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I loved it
February 17, 2023

Good packing not damaged, perfect fit and good quality.

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Paula,

Thank you for sharing your wonderful review about your purchase. It makes us happy to know that you are satisfied with the products and services that we provide to our members. Have a good one!

Best,
Bonnie

Texas
1 review
0 helpful votes
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I love the products!
February 17, 2023

I have been extremely satisfied with the shoes and boots I have purchased. The quality is great and I ALWAYS get compliments because they are unique!

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Louwanna,

What an amazing review! Thank you for taking the time to share your experience with your purchase. We aim to provide the best to our members and make them happy! Enjoy your day!

Best,
Bonnie

Pennsylvania
1 review
0 helpful votes
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Everything I ordered was to my liking.
February 17, 2023

My experience was good. My order was delivered quickly.

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Vonnie,

Wow! Thank you for the great feedback about your order and your experience! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Bonnie

Tennessee
1 review
0 helpful votes
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Shoes arrived already missing rhinestones and were scuff a little on the sides I still have not worn the shoe's.

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Dahrien,

We thank you for leaving a review about your order. We value your feedback and the chance to resolve any issues that our members may have. We'll reach out to you via email immediately to assist you further.

Best,
Bonnie

Oklahoma
1 review
0 helpful votes
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Great
February 17, 2023

All shoes is great I love it
Materials is good, and it's all fit to me

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Mercedita,

Great feedback! We sincerely appreciate you sharing your review about the merchandise, and we’re always happy to hear that our members are happy! Have a great day!

Best,
Bonnie

Florida
1 review
0 helpful votes
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Love all 3 pair!
February 17, 2023

This is my 1st order and everything was correct and looked how I thought! Shipping was faster than expected and I love all 3 pair! Will be ordering again.

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Kenyana,

Thank you for writing a review about your experience with your order and the shipping! We love being able to provide the service that our members seek. We appreciate the time you spent sharing your experience!

Best,
Bonnie

Massachusetts
1 review
0 helpful votes
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Cute!
February 17, 2023

Exactly what I ordered!Shipping was fast and these sandals are my new go to.

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Thema,

We appreciate your awesome review about your experience with your purchase and shipping. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!

Best,
Bonnie

Maryland
1 review
0 helpful votes
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Should have paid attention
February 17, 2023

Hello I'm Nevaeh ( 19 yrs) and I had purchased my first pair of heels without paying any mind that I just realized the heels I got did not have a choice to choose from regular or wide and that they run small so yea that's my take but next time I'm more prepared.

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Nevaeh,

We appreciate you taking the time to share your feedback about your purchase. We strive to provide the best for our members. We'll reach out to you via email immediately to help you further.

Best,
Bonnie

Canada
1 review
0 helpful votes
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Very bad
February 17, 2023

I didn't get my order, and no refund. Force you to buy something else even your not satisfied with the first experience.

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Kathy,

We appreciate you leaving a review about your order and your experience. We hear you, and we value your feedback. Our Member Services team will reach out to you via email to assist you further.

Best,
Bonnie

North Carolina
1 review
0 helpful votes
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Did not receive the package
February 17, 2023

My purchase was easy on the website how ever, I got an email my package was delivered on 2/14@ 9:53am and I have no package. I checked my ring doorbell and all the homes on my culdesac and there was no delivery.
I put in a claim said I would have an answer in 48 hours and I still have no response.

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Jacqueline,

Thanks for writing a review about your order! We value your opinion, and we appreciate you taking the time to share your feedback. Our Member Services team will reach out to you via email to assist you further.

Best,
Bonnie

Canada
1 review
0 helpful votes
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Great Deal
February 17, 2023

Got a shoe for discount. Fits perfect and very fast shipping.

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Tania,

It’s great to read your feedback about the product, the promotion, and the shipping! We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

Best,
Bonnie

New York
1 review
0 helpful votes
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Very beautiful shoes and great experience! The quality of the shoes seems to have improved.

Date of experience: February 17, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Tykeyia,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Maryland
1 review
0 helpful votes
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1st order
February 17, 2023

2 of the 4 pairs of shoes that I ordered are either too small or too big.

Date of experience: February 17, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Dale,

We are sorry to hear that you were not satisfied with the items that you got. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will be contacting you right away to further help you.

Best,
Lia

Georgia
1 review
0 helpful votes
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My thoughts
February 17, 2023

My experience with shoe dazzle is always great. The items I purchased are so cute and just for me.

Date of experience: February 17, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Shameka,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.

Best,
Lia

Canada
1 review
0 helpful votes
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Nice boot
February 17, 2023

I like the boot. Size is true and the design is just like the picture

Date of experience: February 17, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Carla,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Ohio
1 review
0 helpful votes
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Never Disappointed!
February 17, 2023

Every order I have ever placed with you guys has always been a great experience and I have never had any issues with processing returns. I love Shoedazzle!

Date of experience: February 17, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Monique,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Virginia
1 review
0 helpful votes
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Love My Boots!
February 17, 2023

Fast shipping, great price. They are true to size, also very comfortable. I'm 66 and these boots are cute, comfortable, and to me a bit sexy!

Date of experience: February 17, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Esther,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia