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business logo of Shoedazzle

Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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How would you rate Shoedazzle?
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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Illinois
1 review
0 helpful votes
Follow Kelly K.
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5 stars
February 17, 2023

The item I order was exactly as shown it came in the mail fast and packaged well. I order a half size to small because my size was out stock and when reach out for refund they were helpful and make it easy for me to mail the product back

Date of experience: February 17, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Kelly,

We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!

Best,
Lia

Pennsylvania
1 review
0 helpful votes
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Shoes NEVER arrived
February 17, 2023

Ordered Feb. 5th and the estimated delivery date was February 8th.

No refund, No shoes, No updates, no response or nothing

Date of experience: February 17, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Tashiara,

We regretfully note that we received your feedback regarding your purchase. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

New York
1 review
0 helpful votes
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Excitement
February 17, 2023

I did an exchange it was simple, quick and easy all I have to do is just follow the directions. And I got back my shoes in no time. The service is great thank you guys

Date of experience: February 17, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Tima,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

California
1 review
0 helpful votes
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Love my new kicks!
February 17, 2023

Easy to order & received in a timely manner...and to boot, (that's what they are) they're absolutely beautiful!

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Vivian,

We appreciate you sharing your amazing feedback about your order experience and our delivery. This means a lot to us, and we'll be sure to keep the ball rolling! Enjoy your day!

Best,
Bonnie

Indiana
2 reviews
0 helpful votes
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Trying out VIP rewards
February 17, 2023

My experience was average. I had a few issues when trying to use the zoom feature, the system would take me out of the item and back to where I first began shopping. I got frustrated and just purchased that pair of boots!

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Antine,

We want to let you know that we appreciate your shopping experience. We always like to know what our members are thinking. We'll reach out to you via email immediately to help you further.

Best,
Bonnie

Texas
1 review
0 helpful votes
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Great Shoes
February 17, 2023

My shoes arrived just in time for a very important trip. Shoedazzle is always on time.

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Chassity,

Amazing feedback! Thank you for taking the time to share your review about our delivery! We aim to provide the best service for every member! Hope you have an amazing day!

Best,
Bonnie

Georgia
1 review
0 helpful votes
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Shoes dazzle
February 17, 2023

Shoes not the best quality and sizes vary by style

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Tracy,

Thank you for your honest review of the merchandise. We value your feedback and the chance to resolve any issues that our members may have. We'll reach out to you via email immediately to assist you further.

Best,
Bonnie

Canada
1 review
0 helpful votes
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It was awesome
February 17, 2023

It was perfect size and I loved the quality especially it is pretty high
I would appreciate if the company gets more of it so we can buy more.

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Sayeedah,

Great feedback! We sincerely appreciate your amazing review about the merchandise that you purchased. We are always happy to hear that our members are happy! Have a wonderful day!

Best,
Bonnie

Texas
1 review
0 helpful votes
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Undelivered package
February 17, 2023

My orders were sent without a proper address so that it came to my zipcode but no home address. The post-office sent it back to shoedazzle and shoedazzle could not resolve it. I ended up canceling my membership. Same nonsense with JustFab

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Fiwajomi,

Thanks for taking the time to leave a review about your experience with your order! We value your opinion, and we appreciate you taking the time to share your feedback. Our Member Services team will reach out to you via email to assist you further.

Best,
Bonnie

Massachusetts
1 review
0 helpful votes
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Great style, Bad Fit
February 17, 2023

I loved the style of both my purchases, but the fit was not good at all. Both sandals allowed my feet to push through the front so that my toes were off the front edge.

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Cynthia,

We appreciate your honest review of your purchase and the merchandise. We love to hear what our members are thinking, as we take it as an opportunity to grow. Our Member Services will email you right away to help you further.

Best,
Bonnie

Maryland
1 review
0 helpful votes
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Vacay comfort
February 17, 2023

Great shoes and extremely fast delivery. Would highly recommend both pairs.

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Lynell,

Wow! Thank you for the amazing review about the merchandise and the delivery! We sincerely appreciate it, and we’re always happy to hear that our members are happy! Have a good one!

Best,
Bonnie

New York
1 review
0 helpful votes
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Great shoes
February 17, 2023

Great fit I love the shoes that I buy they always fit me nice and the price is good I will use shoe dazzle again

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Carolyn,

Thank you for the wonderful words that you said about the merchandise and the price. We truly appreciate and reviews like these that makes us want to improve our products and services even more!

Best,
Bonnie

Oklahoma
1 review
0 helpful votes
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Wonderfully Satisfied
February 17, 2023

I been a customer of Shoe Dazzle for a long time and I love every show or boot I have purchased from them. They are the best company to deal with and have very good quality of shoes. I am very satisfied with Shoe Dazzle and I will continue to be a customer.

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Thelma,

What an amazing review! It’s great to read your feedback about the merchandise and your purchases. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

Best,
Bonnie

Indiana
1 review
0 helpful votes
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Half and half
February 17, 2023

Easy and simple but my dress was to big and long..

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Angela,

We appreciate you taking the time to leave a review about your purchase. Your feedback is very important, as we are constantly looking for ways to improve our service. Our Member Services team will contact you via email right away to help you further.

Best,
Bonnie

California
1 review
0 helpful votes
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Pretty good!
February 17, 2023

I'm happy with the website. My only complaint would be that when I am browsing and click on a shoe and then go back. It will take me to the very begging instead of where I left off.

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Michaun,

Thank you for your honest feedback about your website experience. We value your feedback, and we'd love to help sort this out. We'll reach out to you via email immediately to assist you further.

Best,
Bonnie

Hawaii
1 review
0 helpful votes
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Shipping
February 17, 2023

Shipping takes forever! Order my shoes beginning of the month 4th it is now the 17th and still haven't received it. Show dazzles need better shipping, especially in Hawaii.

Like ordering car parts comes in quicker than products from shoe dazzle.

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Le'Sha,

Thank you for your honest feedback about your experience with shipping. We value your feedback and the chance to resolve any issues that our members may have. We'll reach out to you via email immediately to assist you further.

Best,
Bonnie

Canada
1 review
0 helpful votes
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Products were as shown
February 17, 2023

Very pleasant experience. Items were as shown on the site

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Siobhan,

Glad to hear about your pleasant experience with the products and our website! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services! Have a good one!

Best,
Bonnie

California
1 review
0 helpful votes
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Happy Customer
February 17, 2023

I bought the sandals as a gift for my friend, she loved them.

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Rosemary,

We always aim for 100% member satisfaction, so we are so happy to hear that you and your friend enjoyed your purchase! There's more to come so we are hoping to hear from you again soon!

Best,
Bonnie

Arizona
1 review
0 helpful votes
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Great selection
February 17, 2023

I don't buy often as i wait until everything I want goes on clearance. However, when it does, i place a large order and the savings are awesome!

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Elizabeth,

Wow! Thank you for the great feedback about the selection on our website and the promotion! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Bonnie

Canada
1 review
0 helpful votes
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Am in love
February 17, 2023

The shoes fit me perfectly, I love them so much, I will definitely make it a plan for me to get a pair every month because why not

Date of experience: February 17, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Cissy,

We appreciate your fantastic review about your purchase. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!

Best,
Bonnie