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business logo of Shoedazzle

Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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Missouri
1 review
0 helpful votes
Follow Ramadevi M.
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Fabulous
February 19, 2023

I love it am very happy for you because price and product are excellent

Date of experience: February 19, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Ramadevi,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Iowa
2 reviews
0 helpful votes
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Shipping sucks!
February 19, 2023

My order shipped 6 days ago and I don't have my package and tracking is still saying awaiting carrier pickup. Would love to rate my shoes but can't since don't have them.

Date of experience: February 19, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Melissa,

We regretfully note that we received your feedback regarding your purchase. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Canada
1 review
0 helpful votes
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Excellent A+++
February 19, 2023

Everything about this purchase was excellent. Ordering, payment, communication, shipping etc made this one of the best online purchases I've experienced. The products are exactly as expected and fit perfectly.

Date of experience: February 19, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Brendan,

Such a fantastic review! Thank you so much for the overall favorable comments! You should only receive the greatest services. Enjoy yourself when shopping in ShoeDazzle! Have a pleasant day!

Best,
Lia

KR
1 review
0 helpful votes
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Great customer service
February 19, 2023

Shoedazzle bas immaculate customer service. I was having a hard time with shipping but their customer service team were helpful and kind. Their sales have been amazing thus far. I've been using their VIP credit system since 2015. It's been an awesome experience!

Date of experience: February 19, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Deanna,

Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!

Best,
Lia

Indiana
1 review
0 helpful votes
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Will keep the product, and hopefully I will find a use for it.

Date of experience: February 19, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Annette,

We are sorry to hear that the item you got did not meet your expectations. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Arizona
1 review
0 helpful votes
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Loved my item came so fast
February 19, 2023

Loved it was impressed the quality was insanely good

Date of experience: February 19, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Sarah,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Texas
1 review
0 helpful votes
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5 star
February 19, 2023

I Always like shoes dazzle I just don't want you guy taking money out of my account when I don't order anything from month to month.

Date of experience: February 19, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Dorothy,

What an awesome review! Thank you so much for the positive overall feedback! You should only receive the greatest services. Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!

Best,
Lia

Mississippi
1 review
0 helpful votes
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No package
February 19, 2023

I ordered over a week ago and still haven't received my package

Date of experience: February 19, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Lynzee,

It is with great regret that we received your feedback regarding your purchase. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

New York
1 review
0 helpful votes
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Happy
February 18, 2023

The shoes is beautiful and very comfortable. It's arrive on time; I was kept updated throughout the time it was shipped and arrival

Date of experience: February 18, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Joan,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Texas
1 review
0 helpful votes
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Love it all!
February 18, 2023

Happy customer! Always satisfied with the Shoedazzle experience!

Date of experience: February 18, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello LaRunda,

Such a fantastic review! Thank you so much for the overall favorable comments! You should only receive the greatest services. Enjoy yourself when shopping in ShoeDazzle! Have a pleasant day!

Best,
Lia

California
1 review
0 helpful votes
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Simple and Quick Service
February 18, 2023

My experience was pleasant, the deals at the beginning of the month are worth it when in the market for new shoes! There are lots of styles and the site is easy to use. Shipping happens really fast and the products are good quality. Ive not have a bad experience so far.

Date of experience: February 18, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Tristen,

What an awesome review! Thank you so much for the positive overall feedback! You should only receive the greatest services. Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!

Best,
Lia

Canada
1 review
0 helpful votes
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Great experience great savings
February 18, 2023

All my purchase have been great. Good quality fast shipping

Date of experience: February 18, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Dina,

We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!

Best,
Lia

Maine
1 review
0 helpful votes
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Order
February 18, 2023

It is the only place I can find boots that I like and fit right

Date of experience: February 18, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Tina,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Texas
1 review
0 helpful votes
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Fast shipping
February 18, 2023

Received package quickly.Styles are very nice. Sizing a little tighter than expected

Date of experience: February 18, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Joan,

It is with great regret that we received your feedback regarding the sizes of the items we have. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.

Best,
Lia

California
2 reviews
0 helpful votes
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Saddened, because I have been happy with all of my other purchases

Date of experience: February 17, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Tambrina,

We appreciate the feedback you shared regarding the sizes of the items we have. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

New York
1 review
0 helpful votes
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No package
February 18, 2023

I usually never have any issues. But I haven't received my package this time.

Date of experience: February 17, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Kayla,

It is with great regret that we received your feedback regarding your purchase. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Canada
1 review
0 helpful votes
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Everyone was asking my boots that they looks so so branded

Date of experience: February 17, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Karikalan,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Texas
1 review
0 helpful votes
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Shoe obsession
February 18, 2023

I've been a member of Shoe Dazzle for years because of the quality & prices. The more I buy the more special sales I get. I've recommended SD to lots of friends too.

Date of experience: February 17, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Nancy,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Maryland
1 review
0 helpful votes
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Slw shipping but great shoes
February 18, 2023

Very good selection of quality shoes. I got my favorite winter boots and very cute loafers from there. Shipping takes a month, unfortunately.

Date of experience: February 17, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello Courtney,

We appreciate the feedback you shared regarding our shipping method. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Tennessee
1 review
0 helpful votes
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Shoe Lover
February 18, 2023

From beginning to end the process was super easy. Correspondence on the shipping was easy to read with accurate tracking. Received shoes very quickly.

Date of experience: February 17, 2023
Lia B. — Shoedazzle Rep
over a year old

Hello NeKisha,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia