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business logo of Shoedazzle

Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

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229
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Massachusetts
1 review
0 helpful votes
Follow Nika I.
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Sometimes ordering clothing can be questionable. The sizes are pretty true and if not, there are free returns. That's the best part. I was very happy with my order.

Date of experience: March 21, 2023
Allison C. — Shoedazzle Rep
over a year old

Hello Nika,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchases. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!

Best,
Allison

Florida
1 review
0 helpful votes
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5 Star review
March 21, 2023

Love that I can buy pretty size 11 shoes! I love my high heels!

Date of experience: March 21, 2023
Allison C. — Shoedazzle Rep
over a year old

Hello Shannon,

Glad to know that you love your purchase! We always want to create unique styles for our valued members like you! Hope to hear more from you!

Best,
Allison

Georgia
1 review
0 helpful votes
Follow Carmel Z.
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The shoes were poor quality for the advertised price and I will need my contract with you cancelled

Date of experience: March 20, 2023
Allison C. — Shoedazzle Rep
over a year old

Hello Carmel,

All feedback is important to us, so we appreciate the time you took to tell us about your experience with product quality. Our Member Services Team will contact you right away.

Best,
Allison

Georgia
2 reviews
2 helpful votes
Follow Lawanda H.
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All about my SHOES!
March 21, 2023

This is the second time I have ordered. The first time I got my shoes two weeks later and I was upset because it was my birthday my birthday shoes. It's all about the Shoes. Disco round I'll order them to take to Dublin Ireland to see Chris Brown in concert. I was so happy that they arrived on time, so I am highly satisfied thank you!

Date of experience: March 20, 2023
Allison C. — Shoedazzle Rep
over a year old

Hello Lawanda,

Thank you for sharing your experience with the shipping time frame. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Georgia
1 review
0 helpful votes
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VIP MEMBER
March 21, 2023

I love this site period. Great deals on shoes. They always have something for VIP MEMBERS that's awesome.

Date of experience: March 20, 2023
Allison C. — Shoedazzle Rep
over a year old

Hello Samarche,

We're delighted to hear you enjoyed your shopping experience with us! We are always looking for new ways to provide great products and services that will meet the needs of our members, including yours.

Best,
Allison

New Jersey
2 reviews
0 helpful votes
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Amazing
March 21, 2023

I just became a member maybe four months ago and I can't go on sire without purchasing so many things.

Date of experience: March 20, 2023
Allison C. — Shoedazzle Rep
over a year old

Hello Phillip,

It’s great to read your feedback about your shopping experience and we appreciate you taking the time to share it with us. We aim to provide the best service for every member!

Best,
Allison

Utah
1 review
0 helpful votes
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A A A +
March 21, 2023

Awesome awesome, awesome, awesome,
Love love love the shoes

Date of experience: March 20, 2023
Allison C. — Shoedazzle Rep
over a year old

Hello Cherie,

Thank you for the positive feedback! We are happy to know that you love the products you received from ShoeDazzle! Hope to hear more from you in the future!

Best,
Allison

California
1 review
0 helpful votes
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Finally some shoes I liked!
March 21, 2023

I've been a loyal Shoedazzle customer since 2010. 90% of my closet consists of Shoedazzle & JustFab shoes but for a long time now, I have accumulated so many credits from the recurring monthly charges because I forget to skip the month and then don't use the credits because nothing has really appealed to me enough to buy. I did buy a few pairs of slippers in the past few yrs though. But this month I saw 3 pairs of shoes that pleasantly surprised me! I was excited and purchased all 3 pairs. 1 collection reminded me of the Candies shoes that were so popular yrs ago, so I bought the same pair in 2 colors and the other pair was a versatile, chunky heel that came in a fab color. I miss these timeless styles!

Date of experience: March 20, 2023
Allison C. — Shoedazzle Rep
over a year old

Hello Lauren,

Thank you for providing feedback about your experience with the products we offer! We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.

Best,
Allison

New York
1 review
0 helpful votes
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Cute shoes. Need better description. Good colors to choose from

Date of experience: March 20, 2023
Allison C. — Shoedazzle Rep
over a year old

Hello Helen,

Thank you for sharing your experience with your order. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Hawaii
1 review
0 helpful votes
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Neither one of the shoes I bought fit, and when I went to exchange, it said they were not eligible for exchange/return. This was not made clear when I purchased them, or I wouldn't have got them. Very disappointed. I also canceled my VIP membership.

Date of experience: March 20, 2023
Allison C. — Shoedazzle Rep
over a year old

Hello Taryn,

Thank you for writing a review! We value your feedback on returns/exchanges and would like to address your concern. Our Member Services Team will reach out to you right away.

Best,
Allison

Rhode Island
1 review
0 helpful votes
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Shoes fit great
March 21, 2023

Love the shoes fit good Just little tight when wearing them but love the Color and style

Date of experience: March 20, 2023
Allison C. — Shoedazzle Rep
over a year old

Hello Ashley,

All feedback is important to us, so we appreciate the time you took to tell us about your experience with product sizing. Our Member Services Team will contact you right away.

Best,
Allison

California
1 review
0 helpful votes
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Must have shoes
March 21, 2023

Absolutely love my heels, they are so comfy and cute! I can't wait to style them this spring! Also shipping was super fast.

Date of experience: March 20, 2023
Allison C. — Shoedazzle Rep
over a year old

Hello Claudia,

We are glad that everything worked out for you. We here at ShoeDazzle do our best to provide great products and services to our customers. We appreciate your feedback and would like to assure you that we will strive to improve our customer's satisfaction.

Best,
Allison

Pennsylvania
1 review
0 helpful votes
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Wrong size shoes
March 21, 2023

Picked wrong sizes, should have been size 8. Dont know how to exchange them. What do I do now?

Date of experience: March 20, 2023
Allison C. — Shoedazzle Rep
over a year old

Hello Lillian,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about your order. Our Member Services Team will reach out to you right away.

Best,
Allison

Texas
1 review
0 helpful votes
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Shoes
March 21, 2023

I haven't had any issues what so ever. I love the product I'm receiving and definitely recommend it

Date of experience: March 20, 2023
Allison C. — Shoedazzle Rep
over a year old

Hello Zoe,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle products! We hope you will always have a great experience with us in the future!

Best,
Allison

California
1 review
0 helpful votes
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Experience
March 21, 2023

Excellent, shoes very comfortable.
Unique, love everything from shoe dazzle

Date of experience: March 20, 2023
Allison C. — Shoedazzle Rep
over a year old

Hello Arlette,

It’s great to read your feedback about the items you got from us and we appreciate you taking the time to share it with us. We aim to provide the best products for every member!

Best,
Allison

North Carolina
1 review
0 helpful votes
Follow Lakisha J.
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Awesome price
March 21, 2023

I am never dissatisfied with my purchases from shoedazzle. I have so many shoes from them I should be a partner. I recently wore the clear heeled sandals and recieved so many compliments.

Date of experience: March 20, 2023
Allison C. — Shoedazzle Rep
over a year old

Hello Lakisha,

Thank you for the great feedback about your purchases. We sincerely appreciate it and we’re always happy to hear that our members are satisfied with the products we offer! Have a fabulous day!

Best,
Allison

Indiana
1 review
0 helpful votes
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Great shoes
March 21, 2023

Ordered new tennis shoes,they were shipped in a timely manner and looked just like what I had ordered and were very comfortable. I would definitely order from shoe dazzle again!

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Date of experience: March 20, 2023
Allison C. — Shoedazzle Rep
over a year old

Hello Laurie,

Thank you for the great feedback! We are happy to know that you're satisfied with our products and services! Have a wonderful day!

Best,
Allison

Ohio
1 review
0 helpful votes
Follow Leslie A.
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Great Shoe
March 21, 2023

These shoes fit true to size. I love the look and they are very comfortable.

Date of experience: March 20, 2023
Allison C. — Shoedazzle Rep
over a year old

Hello Leslie,

We are glad that you are satisfied with the items you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Allison

Texas
1 review
0 helpful votes
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Low Quality
March 21, 2023

All my shows break...good at first but not anymore

Date of experience: March 20, 2023
Allison C. — Shoedazzle Rep
over a year old

Hello Tamisha,

Thank you for writing a review! We value your feedback on the items you received from us and would like to address your concern. Our Member Services Team will reach out to you right away.

Best,
Allison

California
1 review
0 helpful votes
Follow Jill O.
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Can't say "no" to shoes!
March 21, 2023

I've been trying not to buy more shoes but Shoe Dazzle makes it incredibly difficult. They have up to the minute styles, great prices and fast shipping - what's a girl to do?
And did I mention they have a fabulous return policy?

Date of experience: March 20, 2023
Allison C. — Shoedazzle Rep
over a year old

Hello Jill,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services we provide for our members. Hope to hear more from you in the future!

Best,
Allison