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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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My experience is always great because they have lots of items to choose from and variety. When I step out I am 100 percent sure that I don't look like anyone else.
I am a collector of shoes and boots. My closet and spare bedroom are full of pink boxes and black bags. I especially love boots. Long, short and booties. Over the past three years I collected so many I started giving them away. I had boxes of boots brand new never worked. Shoe Dazzle is my crytonite. Summer and winter.
Hello Janice,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I have been a long time ShoeDazzle customer and every pair of shoe I have puchased has been packaged well and always arrives on time. I can honestly say each shoe has comfort, support, and I am peased with ShoeDazzle for providing customers wuth the latest, reasonable priced styles.
Hello Luz,
We're glad you’re enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I bought 4 items and 2 had manufacturers damage. I am so disappointed because I really loved how they fit. Shoedazzle needs to package items with rhinestones better.
Hello Shamara,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
While I am all for diversity in our communities and life. There is a must that the customer and agent relationship be understood. You can't hire people who don't speak perfect English just for cheap labor. Having the customer agent understand simple request was difficult. And the whole process was frustrating. I've been with Shoe Dazzle and JusFab since 2018 and in that instance I canceled my membership, all of my perks and points gone down the drain because I was dealing with someone who could not understand a simple request. FURTHERMORE I REFUSE TO RECOMMEND THIS COMPANY AND I WILL NEVER PURCHASE EVER AGAIN.
Hello Natalia,
Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this, and our Member Services team will contact you right away to assist you.
Best,
Zeth
I had a great experience buying my new dress and boots
They came as expected and I loved them
Hello Nicole,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I've been a VIP member with Shoedazzle since 2019-2020. I've bought over 40 pairs of shoes from them so far, a few different accessories, and a few items of clothing. And I can confidently say that they're overall ok. Their materials are not great quality. Their shoes fall apart after steady use, and this goes for all their shoes from boots, sandals, sneakers, wedges, and stilettoes. Some of their heels and stilettoes especially are hard to walk in due to the design and improper heel to sole length ratio. Some of their stilettoes are amazing, but for the sheer amount of money i've spent on a the multitude and variety of shoes that have either been uncomfortable to wear, have fallen apart, from zippers breaking, to soles falling off, to the insides falling apart...They're just NOT a quality company for the money they're charging. It's a great way to gain a shoe collection, but at the end of the day it all lacks quality. Their clothing and accessories aren't that much better either.
Hello Gela,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Y made an exchange for the same item in other size. One month later I'm still waiting for my item to ship
Hello Mariela,
Thanks for sending your review! Your feedback about returns and exchanges is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I paid to get my item in 2to3 days and that did not happen. Called to check on it and found that item was delayed. I got no notice at all. If I did not call I never would have known.
Hello Fran,
Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
The leather materials are already peeling and crinkled. I am very disappointed with this purchase. Show dazzle should endeavor making better quality shoes that will last. Yes, they are affordable but not worth it if one only gets to wear the shoes once or none as is my current situation.
Hello Adedayo,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
The boots were perfect with my dress. Wore them to work the next day.
Hello Cheryl,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I get styles, colors, and sizes that match my closet. I get lots of compliments on all my footwear
I really like my purchase the shoes are really good and they look very stylish. One thing I have to say though is that my sneakers don't have much padding at the bottom so I had to buy new insoles to have some padding. Otherwise they fit well.
Hello Myrlaine,
We're glad you’re enjoying our products! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Never had any complaints on the contrary been absolutely thrilled with the quality of the items also delivery is so fast! Thanku for the amazing service!
Hello Jennifer,
We're glad you’re enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I received worn shoes. I will not purchase or recommend Shoe Dazzle.
Hello Machelle,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Ill fitting. I love the shoes and clothes on Show Dazzle. I just wish they had a better fit. The shoes were usually too wide,and the clothes were to small on my waist,even though I ordered my regular size. They were usually too big in my legs. I really wanted to love them, but fit is important.
Hello Melissa,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I was taking a big chance on that item but I wish it had a smaller heel I really do like the boots i have received
Hello Lucille,
Thank you for taking the time to leave a review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I've often ordered from ShoeDazzle and always been happy with the product, (size, quality, selection available) the delivery speed and the customer service.
Hello Heather,
We're glad you’re enjoying our products and delivery timeframe! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
My items I bought is awesome 😊 Thank you! I'm very happy with my orders. I haven't bought anything from Shoedazzle in a long time, I so glad I did this time. Thank you Shoedazzle.
Hello Kimberly,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Has a nice selection but the shoes vary by maker and design. I hate making returns and 2/5 pairs that I ordered had to be returned because they were too large and too small.
Hello Kelly,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
It was a great experience timely and my shoes were exactly what they were supposed to be
Hello Nicole,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jessika,
Thank you so much for loving our brand! We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth