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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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The shoe I got they are nice but I can never wear them as they are to big for me. I read the description and it gave false information. I usually wear a size 9 and got a size 91/2 because of the description. Bad idea for me
Hello Leanda,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Hello Liz,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I just love my baby blue velcro running shoes. I'd buy more colors if they sold them
Hello Jane,
We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Comfy and fashionable shoe. Quick delivery! Would purchase again in another color if available
Hello Tasha,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
4/5 pairs of shoes were great. 1 pair was really bad they made my feet hurt for days. I was pleasently surprised with the pair of jeans I order.
Hello Irma,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
The VIP reward, which you can trigger when you accidentally forget to hit "skip the month" and get charged for it, is IMPOSSIBLE to use. There are so many small-print restrictions on it, I went to try to buy a pair of shoes that qualified with the price, but they applied a tiny discount to it that I couldn't take off, and it made the whole purchase ineligible for the VIP reward (which would have made it free.) they know what they're doing when they set up this program, and it's not satisfying to this customer.
Hello Rachel,
Thank you for taking the time to leave a review. Your feedback about our pricing, promos, and VIP credit usage is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I love this travel bag. It is very roomy and gives a polished look. I really like Shoe Dazzle.
Hello Gail,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I said it already, sent me messed up boots and when I told customer service about it, they did give AF
Hello Nicole,
Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about an item you received is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
Trendy but need classic styles, some standard colors like burgundy, gray and chocolate brown
Hello Charlene,
Thank you for taking the time to leave a review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I've always had a positive experience when shopping with Shoedazzle.
Hello Levenia,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Always kind helpful and caring
They offer all help in correcting a situation
This company does truly care about their customers which is a rarity these days.
Hello Karen,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Received my package and, amazingly, it had not fallen open due to lack of tape! The shipping dept actually used enough tape to make the journey. Thanks.
Hello Phyllis,
We're glad you’re enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
They sent me two different sizes of a pair of shoes that I ordered. I was very disappointed when I wasn't able to wear the shoes as planned.
Hello Roxanne,
Thanks for sending your review! Your feedback about the items you received is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I always order from Shoe Dazzle and i'm always happy for the quality of the items whether is a purse a suit, a coat or shoes is good quality and even better price
Hello Kimberly,
We're glad you’re enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Hello Erica,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Buying from Shoedazzle has been a great experience, the shoes I have bought are true to the # and the fit. Thanks!
Hello Liz,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Since the system changed I feel like I'm loosing money every time I forget to skip a month because the credits are no longer worth monetary value towards clothes. Usually if I use my credit I'm spending more than the product is actually on sale as…. Like I can get 2 pairs of shoes for a credit which is 50 but the shoes are only 17 each if I don't use the credits. I will be stopping my membership soon, this email actually reminded me - sucks because I do love your products
Hello Krissy,
Thank you for taking the time to leave a review. Your feedback about our promos and VIP credit usage is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I request a change but us don't send me my new shoes
Hello Yunimar,
Thanks for sending your review! Your feedback about our returns and exchanges is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I love the shoe quality. I still have shoes I've order about 15 years ago still in great shape. I wish I could link my old account so that I can get my points back, but I'll get there again.
Hello Barbi,
Thank you for taking the time to leave a review and your feedback about your account is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Emily,
Thank you for taking the time to leave a review. Your feedback about our product quality and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth