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business logo of Shoedazzle

Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

returns
229
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Missouri
1 review
0 helpful votes
Follow Laszlo J.
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Shoe love
April 14, 2024

Perfect fit at a very reasonable price...
Love shoedazzle!

Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Laszlo,

Thank you so much for loving our brand! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Colorado
1 review
0 helpful votes
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Excellent quality & shoes design
April 14, 2024

All my orders had been the excellent quality and I love the design. Excellent customer service.

Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Gretchen,

We’re so glad to know you're satisfied with our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

New Jersey
1 review
0 helpful votes
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Love of shoes
April 14, 2024
Updated review

I really like shoe dazzle. Shopping and returning is quick and simple. Always allot of sales, they have other selections besides shoes. I have brought a bag from them and it's nice for everyday weekend get away.

Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Rodika,

We're glad you enjoy our promos and selections! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!

Best,
Zeth


For the love of shoes
August 11, 2022
Previous review

Very good price. The shoes are pretty good quality and love that you can skip a month to if not in your budget or you don't find anything you like.

Date of experience: August 11, 2022
Georgia
1 review
0 helpful votes
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Loafer
April 14, 2024

All my shoes were amazing and comfort plus wear. My loafers are the most amazing definitely planning to order another pair in a color. For my office business attire.

Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Katrellia,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Maryland
1 review
0 helpful votes
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I'm happy
April 14, 2024

Only experience one difficulty since I've been a member. And it was taken care of.

Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Tracy,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Pennsylvania
1 review
0 helpful votes
Follow Elena N.
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Although there are many options in shoes, the overlook of the shoes are basically the same and the Plus Sized clothing options are almost Null

Shoedazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Elena,

Thank you for taking the time to leave a review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

South Carolina
1 review
0 helpful votes
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Fantastic shoes
April 14, 2024

My experience with buying from Shoe Dazzle has been great. The quality, price and fit has always been perfect

Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Belinda,

We're glad you’re enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Texas
1 review
0 helpful votes
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Too expensive
April 14, 2024

They charge a lot every month and don't have many options

Shoedazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Isis,

Thank you for taking the time to leave a review. Your feedback about our pricing and the VIP membership is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Canada
1 review
0 helpful votes
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5/5
April 14, 2024

Very fast and reliable… good quality of shoes too I highly recommend

Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Regina,

Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Texas
2 reviews
0 helpful votes
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Great prices and styles
April 14, 2024

You get what you pay for, styles Arne price is good, but for me the shoes do no last years.

Shoedazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Tammie,

We're glad you enjoy our unique styles and selections! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Brazil
1 review
0 helpful votes
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Payment
April 14, 2024

Hidden enrollment for monthly payment and no way to unsubscribe made me really dissatisfied.

Shoedazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Luciana,

Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Georgia
1 review
0 helpful votes
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10/10 definitely recommend
April 14, 2024

Affordable, comfortable and will meet needs. I've been shopping here for years and the outfits always come on time and better than expected! The clothes I ordered were perfect for the snow and felt so comfortable.

Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Jasmine,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Maryland
2 reviews
0 helpful votes
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Excellent
April 14, 2024

Service is excellent, knowledgeable and respectful.
I have been a member for around 6 or more years. I have never had an issue with the shoes I have purchased.
I love the wide variety of shoes.
Therefore, I will remain a member and continue to purchase.
Love you Just Fab

Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Denise,

Thank you so much for loving our brand! We’re so glad to know you're satisfied with our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Georgia
1 review
0 helpful votes
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Love 💕 this so much!
April 14, 2024

I love shoedazzle, and fab kids! Best place to refer myself and daughter the cutest shoes!

Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Louvinya,

Thank you so much for loving our brand! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Canada
1 review
0 helpful votes
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Love it
April 14, 2024

Good price and they have a variety of shoes! Love the custom service, they always there to help you!

Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Donna,

We're glad you enjoy our unique styles and selections! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Virginia
1 review
0 helpful votes
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VIP CREDITS
April 14, 2024

I've been curious how I can use the 49.95 as a monetary value for purchasing instead of "VIP Credit." Before the VIP credit I could use my monetary value and purchase a bunch of clearance items, etc. Great value, ya know.

But, I'm stuck to choosing one item that could be less or more than the 49.95 I would pay each month. Which is why I prefer to skip most months because I just can't justify spending that monthly payment and seeing that I can use my credit on a 6 pack of socks?
Or 3 pairs of underwear? Or 1 or 2 tank tops? It doesn't add up.

Shoedazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Nikki,

Thank you for taking the time to leave a review. Your feedback about our pricing, promos, and VIP credit usage is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Texas
1 review
0 helpful votes
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I have been waiting for my order for a month and it is still not here. Customer Service was I have no help whatsoever in giving me an update! I will never purchase another order from them again!

Shoedazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Melissa,

Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

South Carolina
1 review
0 helpful votes
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Disappointed
April 14, 2024

Why did it take so long? And how do I return this shoes the heels are way too high for me

Shoedazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Cathy,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. We would also like to discuss further our return and exchange process. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Canada
1 review
0 helpful votes
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Very satisfied
April 14, 2024

I got my purchase on time and I'm very satisfied, thank you

Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Lynda,

We're glad you’re enjoying our products and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!

Best,
Zeth

Florida
1 review
0 helpful votes
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I couldn't understand that well
April 14, 2024

I needed a refund and I don't think the agent understood what I said

Shoedazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Vahnessa,

Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about refunds is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth