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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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I ordered 5 pairs of shoes in the same size I always do, 8.5, and all were too big.
I love them. They looked really nice on. The color is very pretty.
Hello Nardina,
We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I always can find what I need. Beautiful styles and colors. My favorites are platforms and wedge heels. I also love the different colored purses that matches the shoes and clothes.
I am fairly satisfied with my order. I don't like the fact that credits now expire. Other than that I'm content.
Hello Ev,
We're glad you’re enjoying our products! Your feedback about VIP credit usage is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
It was easy to order and received timely. I only order shoes, but have been pleased always.
Hello Summer,
We're glad you’re enjoying our products and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
The shoes were exactly the sizes, and they are comfortable to wear
It was delivered within the time frame stipulated on the website
Thank you
Hello Elizabeth,
We're glad you’re enjoying our products! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I had some VIP credits in my account, so i used one for a pair of white cowboy boots, which i absolutely love, it was very easy to place my order
Hello Debra,
We're glad you’re enjoying our products and VIP credit usage! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I have repeatedly gotten shoes that were too big or too small and have never gotten a fair return. I have ordered clothes that were a size 2, when I ordered a size 24. Although the tag said it was a size 24, so that brings up questions. I have canceled for the month under VIP, yet I was charged anyway. I started taking pictures of my cancelation, and it didn't help. Nothing made me madder than having someone on the other end tell me they would take care of it THIS time, when it was the error of Shoe Dazzle. I've bought some cute shoes (hence the 2 stars), but the business is pretty shoddy.
Hello Stephanie,
Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Your feedback about member credit usage is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I ordered an article of clothing in plus size and received a size 0-2. It still had plus size on tag, so I had to measure waist. Ridiculous and obviously poor oversight.
I'm a very loyal customer with shoe dazzle and I'm disappointed because I'm 6'1 and wear a size 12.i bought 7 pairs of sandals size 12 and every single one I can't fit because of the shoe being so narrow any other time I had no problem with you guys.Im going on a cruise in may and don't know what to do because it's hard finding things that fit me.So I think I'm going to cancel my membership 7 pairs of shoes is a lot
Hello Monique,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
This is the only website that I can buy shoes and they fit perfect I wear a 12 so it's hard
Hello Ariel,
We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Hello Anije,
We're glad you’re enjoying our products and the 'Skip the Month' option! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
I never got my items and when I called them the woman argued with me about getting my money back and canceling the membership I'm still waiting for a refund smfh
Hello Nicole,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I am disappointed. I got my ordered different. It so hassle that I have to return.
Hello Mae,
Thanks for sending your review! Your feedback about an item you received is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
Good selection, and easy online order process. Delivered on time.
Hello Barbara,
We're glad you enjoy our selections and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
I ordered a pair of sandals and they were nevere delivered and I haven't got any email information neither so no tracking number NOTHING 🤬
Hello Jany,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I have so many recent purchases that I have lost money on because I travel a lot and missed the window to return and unfortunately the size that I have been ordering for years doesn't always work. So many shoes are too big but my size selection has not changed.
Hello Shania,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Bought two different pairs of shoes...same size...one fit one didn't.
Shoe came and was damaged they sent me a new pair and got here in time for my event
Hello Jeremy,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
My favorite place to order shoes from online! Best customer service and even better shoes and accessories.
Hello Marissa,
We're glad you’re enjoying our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
I have been with Shoedazzle for years and never had a problem with fit or comfort of shoes. This last round nothing fit! At least 1/2 to 1 size too big on shoes and the clothing was all over the place, some too big some too small. I plan on stopping my membership.
Hello Cindy,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I found dress shoes to wear with anything. They are so comfortable. I finally was able to find a nice pair of slip on shoes for my mom that doesn't go between your toes. She can wear them every day as well as wearing them to a party.
Hello Brianna,
We're glad you enjoy our unique styles and selections! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
My experience has been mostly very good and you can always call if you have a problem. There are also many choices, shoes, boots, sandals, clothes and pocketbooks.
Hello Jean,
We're glad you enjoy our unique styles and selections! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Kelley,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth