Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
We monitor reviews for authenticity
These boots are comfy and stylish! I can match the boots with lots of things in my wardrobe. I am totally satisfied with my purchase.🥰
It was easy and my boots actually fit. And I just love all the compliments I receive from people.
Hello Joni-Yvonne,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Good received merchandise on time fit was good will make future purchases
Hello Cynthia,
We're glad you’re enjoying our products and delivery timeframe! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Shoe is too heavy and the gold stone coming off after one time wear
Hello Isatou,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I will definitely buy more and the shoes are also very nice and all at a good price
Hello Zulema,
We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Hello Judith,
We're glad you’re enjoying our products and shipping timeframe! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I like the selection offered in shoedazzle, however the new credit system is awful. Instead of letting me utilize the amount in terms of cash in the system it provides a credit which is awful. This truly deters me from buying more and I now buy less. The credit system is slowly curing me of my shoe obsession. I'm simply not getting the value for my subscription as I used to previously.
Hello Hasina,
Thank you for taking the time to leave a review. Your feedback about VIP credit usage is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I bought sneakers and they were delivered in one week.
Hello Alexandra,
We're glad you’re enjoying our products and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
As always no hassles and cute shoes.good prices. Timely delivery
Hello Terra,
We're glad you’re enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
There's not much of a variety to choose from anymore.
Hello Geraldine,
Thank you for taking the time to leave a review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
All my transactions where take care off. I just don't like using happy returns with Ulta.
Hello Yesmina,
Thanks for sending your review! Your feedback about our returns and exchanges is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
The website is so bad! There's not even a place to write complaints or anyone to assist. I tried the chat feature but it never connected. I need my shoe or atleast refund my money please!
Hello Kiruthiga,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
When I received my order, only half of it was there. I called in and two of the things were now out of stock so they gave me a credit. But of course the first time I got a major discount with free shipping and the credit won't cover everything. Plus shipping.
Hello Rachel,
Thank you for taking the time to leave a review. Your feedback about our promos is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
It's been a while since I ordered anything from Shoedazzle. The shoes fit and I looking forward to wearing them soon. Thanks Shoedazzle.
Hello Melva,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
The shoes I received are cute, however they don't fit my feet right and the right shoe squishes my pinky toe in such a way that wearing them doesn't feel good or comfortable so they are going to sit in the closet and eventually get donated. Really disappointed in my purchase
Hello Lesli,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I bought these boots for my mother. They are very stylish and comfy. The delivery was really really fast it took 3 days.
Hello Janie,
We're glad you’re enjoying our unique styles and delivery timeframe! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Went quickly. Polite person. Satisfied….except for you demanding a set number letters for my opinion! Can be said in less and quicker!
Hello Gaye-Lea,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Got everything and happy with my purchase! 50 character minimum? So this should hopefully fill it up…..
My latest purchase from Shoedazzle did not disappoint. I was able to use my VIP points to get a pair of the cutest mules. They are so comfortable, and as always, they are true to size. They did take a couple of weeks to arrive, but they were on my doorstep within the estimated delivery date.
Hello Marla,
We're glad you’re enjoying our products and the VIP perks! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
I am in love with my new booties! I've been looking at a similar pair for a while. The ones that I had been thinking of purchasing were about $200. My ShoeDazzle booties are just as fashionable, and they are more comfortable than the similar brand. Super excited that I found these!
Hello Gina,
We're glad you enjoy our unique styles and selections! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I'd been eyeing these shoes for a while, so I finally pulled the trigger and bought them. They're just as awesome as they looked online and crazy comfy, which is a lifesaver for my job where I'm on my feet all day. Surprisingly, I didn't have much discomfort breaking them in. Totally digging the style.
I also grabbed some sneakers that were cute, but they didn't quite hit the mark. Normally, a size 7 fits me fine, but for some reason, the right shoe feels too big. Gonna have to send those back.
Hello Olga,
We're glad you’re enjoying our products! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.


Hello Vonne,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth