Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Shoedazzle

Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
See all photos
How would you rate Shoedazzle?
grey stargrey stargrey stargrey stargrey star

Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
This company does not typically respond to reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow Vonne C.
Unfollow Vonne C.
Share Review
Report Review

Love them!
April 15, 2024

These boots are comfy and stylish! I can match the boots with lots of things in my wardrobe. I am totally satisfied with my purchase.🥰

Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Vonne,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Oklahoma
1 review
0 helpful votes
Follow Joni-Yvonne C.
Unfollow Joni-Yvonne C.
Share Review
Report Review

My Shoe dazzle experience
April 15, 2024

It was easy and my boots actually fit. And I just love all the compliments I receive from people.

Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Joni-Yvonne,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

California
1 review
0 helpful votes
Follow Cynthia K.
Unfollow Cynthia K.
Share Review
Report Review

Little little
April 15, 2024

Good received merchandise on time fit was good will make future purchases

Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Cynthia,

We're glad you’re enjoying our products and delivery timeframe! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Washington
1 review
0 helpful votes
Follow Isatou U.
Unfollow Isatou U.
Share Review
Report Review

Shoe is too heavy and the gold stone coming off after one time wear

Shoedazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Isatou,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Pennsylvania
1 review
0 helpful votes
Follow Zulema O.
Unfollow Zulema O.
Share Review
Report Review

I will definitely buy more and the shoes are also very nice and all at a good price

Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Zulema,

We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Canada
1 review
0 helpful votes
Follow Judith U.
Unfollow Judith U.
Share Review
Report Review

Very satisfied
April 15, 2024

Shipping was fast. Reasonable prices
I like shoes dazzle

Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Judith,

We're glad you’re enjoying our products and shipping timeframe! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Pennsylvania
1 review
0 helpful votes
Follow Hasina A.
Unfollow Hasina A.
Share Review
Report Review

The new credit system isn't great.
April 15, 2024

I like the selection offered in shoedazzle, however the new credit system is awful. Instead of letting me utilize the amount in terms of cash in the system it provides a credit which is awful. This truly deters me from buying more and I now buy less. The credit system is slowly curing me of my shoe obsession. I'm simply not getting the value for my subscription as I used to previously.

Shoedazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Hasina,

Thank you for taking the time to leave a review. Your feedback about VIP credit usage is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Costa Rica
1 review
0 helpful votes
Follow Alexandra V.
Unfollow Alexandra V.
Share Review
Report Review

Very fast delivery
April 14, 2024

I bought sneakers and they were delivered in one week.

Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Alexandra,

We're glad you’re enjoying our products and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!

Best,
Zeth

California
1 review
0 helpful votes
Follow Terra N.
Unfollow Terra N.
Share Review
Report Review

Shoe
April 14, 2024

As always no hassles and cute shoes.good prices. Timely delivery

Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Terra,

We're glad you’re enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Louisiana
1 review
0 helpful votes
Follow Geraldine U.
Unfollow Geraldine U.
Share Review
Report Review

Need more options
April 14, 2024

There's not much of a variety to choose from anymore.

Shoedazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Geraldine,

Thank you for taking the time to leave a review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Utah
2 reviews
0 helpful votes
Follow Y C.
Unfollow Y C.
Share Review
Report Review

Purchase, return, exchange
April 14, 2024

All my transactions where take care off. I just don't like using happy returns with Ulta.

Shoedazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Yesmina,

Thanks for sending your review! Your feedback about our returns and exchanges is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

New York
1 review
0 helpful votes
Follow Kiruthiga D.
Unfollow Kiruthiga D.
Share Review
Report Review

I never received the parcel
April 14, 2024

The website is so bad! There's not even a place to write complaints or anyone to assist. I tried the chat feature but it never connected. I need my shoe or atleast refund my money please!

Shoedazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Kiruthiga,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

North Carolina
1 review
0 helpful votes
Follow Rachel B.
Unfollow Rachel B.
Share Review
Report Review

Only got half my order
April 14, 2024

When I received my order, only half of it was there. I called in and two of the things were now out of stock so they gave me a credit. But of course the first time I got a major discount with free shipping and the credit won't cover everything. Plus shipping.

Shoedazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Rachel,

Thank you for taking the time to leave a review. Your feedback about our promos is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Illinois
1 review
0 helpful votes
Follow Melva F.
Unfollow Melva F.
Share Review
Report Review

It's been a minute
April 14, 2024

It's been a while since I ordered anything from Shoedazzle. The shoes fit and I looking forward to wearing them soon. Thanks Shoedazzle.

Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Melva,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Texas
1 review
0 helpful votes
Follow Lesli E.
Unfollow Lesli E.
Share Review
Report Review

Ouch
April 14, 2024

The shoes I received are cute, however they don't fit my feet right and the right shoe squishes my pinky toe in such a way that wearing them doesn't feel good or comfortable so they are going to sit in the closet and eventually get donated. Really disappointed in my purchase

Shoedazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Lesli,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Canada
1 review
0 helpful votes
Follow Janie X.
Unfollow Janie X.
Share Review
Report Review

Perfect fall/spring booties
April 14, 2024

I bought these boots for my mother. They are very stylish and comfy. The delivery was really really fast it took 3 days.

Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Janie,

We're glad you’re enjoying our unique styles and delivery timeframe! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Canada
1 review
0 helpful votes
Follow Gaye-Lea I.
Unfollow Gaye-Lea I.
Share Review
Report Review

Job done!
April 14, 2024
Updated review

Went quickly. Polite person. Satisfied….except for you demanding a set number letters for my opinion! Can be said in less and quicker!

Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Gaye-Lea,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth


Happy….
November 4, 2023
Previous review

Got everything and happy with my purchase! 50 character minimum? So this should hopefully fill it up…..

Date of experience: November 4, 2023
California
1 review
0 helpful votes
Follow Marla A.
Unfollow Marla A.
Share Review
Report Review

Longtime Shoedazzle Customer
April 14, 2024
Updated review

My latest purchase from Shoedazzle did not disappoint. I was able to use my VIP points to get a pair of the cutest mules. They are so comfortable, and as always, they are true to size. They did take a couple of weeks to arrive, but they were on my doorstep within the estimated delivery date.

Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Marla,

We're glad you’re enjoying our products and the VIP perks! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!

Best,
Zeth


White Booties
September 27, 2022
Previous review

I am in love with my new booties! I've been looking at a similar pair for a while. The ones that I had been thinking of purchasing were about $200. My ShoeDazzle booties are just as fashionable, and they are more comfortable than the similar brand. Super excited that I found these!

Date of experience: September 26, 2022
Colorado
1 review
0 helpful votes
Follow Gina O.
Unfollow Gina O.
Share Review
Report Review

Gina G
April 14, 2024

Love shopping ShoeDazzle, great selection and size always fits perfect.

Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Gina,

We're glad you enjoy our unique styles and selections! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

California
1 review
0 helpful votes
Follow Olga U.
Unfollow Olga U.
Share Review
Report Review

Footwear findings
April 14, 2024

I'd been eyeing these shoes for a while, so I finally pulled the trigger and bought them. They're just as awesome as they looked online and crazy comfy, which is a lifesaver for my job where I'm on my feet all day. Surprisingly, I didn't have much discomfort breaking them in. Totally digging the style.

I also grabbed some sneakers that were cute, but they didn't quite hit the mark. Normally, a size 7 fits me fine, but for some reason, the right shoe feels too big. Gonna have to send those back.

Shoedazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Olga,

We're glad you’re enjoying our products! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth