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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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I pay every month and when I used the app and buy some shoes they never arrive or gime my money back
I ordered a size too small with the shoes. I had a few hiccups in communication on processing my exchange. The first person I spoke to wasnt super helpful but got the ball rolling. The happy returns options is very convenient, and with the help with a few of the other customer service reps I got it returned and processed. The return is taking quite some time to be recieved but shoedazzle customer service has been very helpful in getting it taken care of.
Hello Tara,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Amazing and quick. Love the shoes, very gorgeous pumps
Hello Antonia,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
It's been years of buying from shoe dazzle, and never have I been disappointed. Top notch customer service and smooth delivery process. Looking forward to buying more items from Shoe dazzle.
Hello Titilope,
We're glad you’re enjoying our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
The black shoes fit small even though it's 9 and I'm usually a size 8.5. Both shoes ordered were size 9
Hello Indiana,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Hello Tina,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
As I said it's very easy to order love the credits! My 4 nieces get not shoes, boots, sneakers etc every Christmas
Hello Lisa,
We're glad you’re enjoying our products and VIP credit usage! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
Great fit not to high very comfortable was able to stand for more than 4 hours
Hello Shevon,
We're glad you’re enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
It was so simple. I scrolled til I seen something I like. The price was totally do-able & the delivery was fast. I got my order in 2 days... the quality of the products they have here is what keeps me coming back
Hello Desiree,
We're glad you’re enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Ordered from JustFab.com on the same day and it took much longer to receive my order. Also, I had to return the items I ordered because the fit was so off / poor quality
Hello Lisa,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. We would also like to discuss further our shipping and delivery process. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I saw these & missed out the first go round. I was hoping they would come back in stock. I was so happy they did. I purchased the black and the beige pair. They are very comfortable and summer ready!
Hello Cassandra,
We're glad you enjoy our unique styles and selections! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Got the shoes in a few days, very pleased with the experience.
They do not smell weird and are packed nicely. Haven't worn them but they seem to fit my feet good.
Hello Nataliia,
We're glad you’re enjoying our products and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
Keeps me stylish at a personalized, budget friendly cost.
Hello Veronica,
We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Hello Paige,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I order a LOT from Shoedazzle so I obviously love what they put out. One thing I don't like is the buckle on the outside (which is industry standard to be fair). Why oh why don't we have a strap or boot belt with the buckle on the INSIDE where you can reach it to don and doff the shoe? Usually ShoeDazzle shoes can be modified to move the buckle, but I recently purchased a pair that couldn't be modified. Oh my, it took a half hour to put them on!
Hello Maureen,
Thank you for writing a review about our merchandise! We value your feedback, and we appreciate you taking the time to leave a review. Our Member Services team will reach out to you via email immediately to assist you further.
Best,
Bonnie
I am always satisfied by my purchases from Shoedazzle
Hello Khadija,
We appreciate your awesome review about merchandise and your shopping experience. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!
Best,
Bonnie
I bought 2 boots from Shoedazzle. They look very nice and the price was affordable for me. I am a customer since the start of their website and I am always satisfied
Delivery was fast and clean and the colors show in the website is the same colours as the merchandise (Snicker) Thanks.
Hello Fatima,
Thank you for the nice words that you said about our merchandise and delivery. We truly appreciate and reviews like these that makes us want to improve our products and services even more! Have a good one!
Best,
Bonnie
I have wanted the popular travel bag that has gone viral. With my VIP credit I was able to get it and if everyone only knew how much they would be speechless. I love it came in a dust cover bag and how quick I received it. I can't wait to use for my birthday trip with the girls and future trips.
Hello Tamra,
Wow! We appreciate your awesome review about our merchandise and the VIP Credit. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!
Best,
Bonnie
I didn't want to re start my membership but somehow not did and I'm being charged.
Hello Lisa,
Thank you for your honest feedback about your experience with the VIP membership. We value your feedback and the chance to resolve any issues that our members may have. We'll reach out to you via email immediately to assist you further.
Best,
Bonnie
I am happy with the shoes; they seem to fit and are likely comfortable, however I ordered them for a specific event and they arrived 2 days after the event. Shoedazzle blamed the delivery company. Perhaps it's time to switch your delivery company.
Hello Nancy,
Thank you for leaving a review about our merchandise and delivery. We always like to know what our members are thinking. We'll reach out to you via email immediately to help you further.
Best,
Bonnie
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Edna,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth