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business logo of Shoedazzle

Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
This company does not typically respond to reviews

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
Follow Kathleen D.
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Easy returns
April 7, 2024
Updated review

I always order from Shoe Dazzle because I love the changing selections. The return and exchange for this order was very easy.

Date of experience: April 7, 2024
Bonnie S. — Shoedazzle Rep
over a year old

Hello Kathleen,

Awesome! We are glad to hear about your amazing feedback regarding our merchandise selections and return process! We appreciate you taking the time to share your experience with others. Have a great day!

Best,
Bonnie


Great
July 1, 2019
Previous review

I love ordering from shoe dazzle. I have only returned one pair of shoes because of sizing and it was quick and easy. Love the quality of the shoes

Date of experience: June 28, 2019
Florida
1 review
0 helpful votes
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Sizes not true to match.
April 17, 2024

All the sandals are smaller, they feel like a 7 1/2.
Dissatisfied.

Shoedazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 7, 2024
Bonnie S. — Shoedazzle Rep
over a year old

Hello Pam,

Thank you for writing a review about our merchandise! We value your feedback, and we appreciate you taking the time to leave a review. Our Member Services team will reach out to you via email immediately to assist you further.

Best,
Bonnie

California
1 review
0 helpful votes
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Holds a lot
April 17, 2024

The weekender bag holds a lot of items and it is sturdy. I used it right away and I had plenty of space for multiple outfits, shoes and toiletries. I like how items are separated.

Date of experience: April 7, 2024
Bonnie S. — Shoedazzle Rep
over a year old

Hello Antoinette,

Nice! Thanks for sharing a review about our merchandise! We are truly grateful to you for choosing and doing business with us! Hope to hear more from you in the future!

Best.
Bonnie

Texas
1 review
0 helpful votes
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Excellent service
April 7, 2024

She resolved my issue with ease, was very attentive. She's a good at her Job

Date of experience: April 7, 2024
Bonnie S. — Shoedazzle Rep
over a year old

Hello Maureen,

Thank you for sharing your wonderful experience with our Member Services Team. It makes us happy to know that you are satisfied with the products and services that we provide to our members. Have an amazing day!

Best,
Bonnie

California
1 review
0 helpful votes
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Perfect
April 17, 2024

My order came in a timely manner with no issues. I love everything item that I order and can't wait to wear them. I will be making another order very soon.

Date of experience: April 7, 2024
Bonnie S. — Shoedazzle Rep
over a year old

Hello Bre,

Wow! Thank you for the nice words that you said about our merchandise and delivery. We truly appreciate and reviews like these that makes us want to improve our products and services even more! Enjoy your day!

Best,
Bonnie

Florida
1 review
0 helpful votes
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Happy camper
April 17, 2024

Shoes was high quality at a very reasonable price. Would recommend ShoeDazzle

Date of experience: April 7, 2024
Bonnie S. — Shoedazzle Rep
over a year old

Hello Susan,

Great feedback! Thank you for taking the time to leave a positive review about our merchandise and pricing. We sincerely appreciate it and we’re always happy to hear that our members are happy! Have a nice day!

Best,
Bonnie

New Mexico
1 review
0 helpful votes
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Efficient delivery and purchase
April 17, 2024
Updated review

The items were in stock and of comparable quality to retailers.

Date of experience: April 7, 2024
Bonnie S. — Shoedazzle Rep
over a year old

Hello Jessica,

Fabulous! We are glad to hear about your amazing feedback regarding our merchandise and selections! We appreciate you taking the time to share your experience with others. Have a great day!

Best,
Bonnie


Great fit, quality and service!
June 17, 2022
Previous review

The ordering process is user friendly and the quality and timely service is great!

Date of experience: June 17, 2022
Canada
1 review
0 helpful votes
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Jeans
April 17, 2024
Updated review

Did not fit right
Item returned but very easy to shop and return.

Date of experience: April 7, 2024
Bonnie S. — Shoedazzle Rep
over a year old

Hello Mark,

Awesome feedback! It’s great to read your feedback about our merchandise and return process. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a good one!

Best,
Bonnie


Winter
November 6, 2022
Previous review

Easy to shop and select products that I like. Styles are trendy.

Date of experience: November 5, 2022
Michigan
1 review
0 helpful votes
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Always out of stock
April 17, 2024

I can not buy the shoes I really want, the wedge sneaker in my size because they have been out of stock for two months. I don't want to keep getting credits and then settle for a sale item.

Shoedazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 7, 2024
Bonnie S. — Shoedazzle Rep
over a year old

Hello Sonyita,

Thank you for writing a review about our merchandise, selections and the VIP Credits. Your feedback is very important, as we are constantly looking for ways to improve our service. Our Member Services team will contact you via email right away to help you further.

Best,
Bonnie

New York
2 reviews
0 helpful votes
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Awesomeness
April 17, 2024

So easy to get signed on and got my shoes super fast love them I'm wearing them right now! They are comfortable lightweight perfect for work!

Date of experience: April 7, 2024
Bonnie S. — Shoedazzle Rep
over a year old

Hello Leslie,

Thanks a lot for the shout out! We appreciate you taking the time to leave a positive review about our merchandise and delivery. ShoeDazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

Best,
Bonnie

California
2 reviews
0 helpful votes
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Very satisfied
April 17, 2024
Updated review

I am very satisfied with my experience and look forward to my next experience

Date of experience: April 7, 2024
Bonnie S. — Shoedazzle Rep
over a year old

Hello Valisa,

Wow! Thanks for sharing a review about your shopping experience! We are truly grateful to you for choosing and doing business with us! Hope to hear more from you in the future! Have a good one!

Best,
Bonnie


Loved my choice
January 5, 2023
Previous review

Went well with my christmas outfit for my holiday party

Date of experience: January 5, 2023
New York
1 review
0 helpful votes
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Takes so long to refund.
April 17, 2024

Order #: *******751 has been returned almost two weeks ago and no refund has yet been made. How long can this possibly take. Will not be ordering again. Such an inconvenience

Shoedazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 7, 2024
Bonnie S. — Shoedazzle Rep
over a year old

Hello Geraldine,

Thank you for writing a review about your experience with your return! We value your feedback, and we appreciate you taking the time to leave a review. Our Member Services team will reach out to you via email immediately to assist you further.

Best,
Bonnie

Tennessee
1 review
0 helpful votes
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Obsessed!
April 17, 2024

I love my new shies and always get compliments, thank you for making it so affordable and fun to stay stylish! I also love that they have a selection in wide calf boots, very hard to find, but not on here, and I think I have almost every pair.I'm obsessed!

Date of experience: April 7, 2024
Bonnie S. — Shoedazzle Rep
over a year old

Hello Tanya,

Wow! Thanks for sharing a review about our merchandise and the selections! We are truly grateful to you for choosing and doing business with us! Hope to hear more from you in the future! Enjoy your day!

Best,
Bonnie

Maine
1 review
0 helpful votes
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Shoes
April 17, 2024

I love this company they are also legit! Great shoes great prices! I aM obsessed!

Date of experience: April 7, 2024
Bonnie S. — Shoedazzle Rep
over a year old

Hello Amelia,

Wow! Thank you for the nice words that you said about our merchandise and pricing. We truly appreciate and reviews like these that makes us want to improve our products and services even more! Enjoy your day!

Best,
Bonnie

Massachusetts
1 review
0 helpful votes
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Order lost
April 17, 2024

Haven't received my order. It shows delivered but the parcel is lost.

Date of experience: April 7, 2024
Bonnie S. — Shoedazzle Rep
over a year old

Hello Yara,

Thank you for sharing your feedback about your experience about your order. We hear you, and we strive to provide a variety of styles on our website. Our Member Services team will reach out to you via email shortly to assist you further. Have a nice day!

Best,
Bonnie

Alabama
4 reviews
0 helpful votes
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Long time shopper
April 17, 2024
Updated review

Always great values. Wide selection and great quick delivery.

Date of experience: April 7, 2024
Bonnie S. — Shoedazzle Rep
over a year old

Hello Tamara,

Brilliant! We are glad to hear about your amazing feedback regarding our merchandise and delivery! We appreciate you taking the time to share your experience with others. Have a nice day!

Best,
Bonnie


OUTSTANDING STYLE
August 8, 2022
Previous review

I always enjoy reading styles and fashions with your website

Date of experience: August 8, 2022
Canada
1 review
0 helpful votes
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Satisfied customer
April 17, 2024

So far so good will keep coming back. Quality is ideal.

Date of experience: April 6, 2024
Bonnie S. — Shoedazzle Rep
over a year old

Hello Nella,

Wonderful! Thank you for the kind words that you said about our merchandise. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Have a wonderful day!

Best,
Bonnie

Connecticut
2 reviews
0 helpful votes
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Travel
April 17, 2024

Love this using on my cruise. Good for stuff that I don't want to get wrinkled

Date of experience: April 6, 2024
Bonnie S. — Shoedazzle Rep
over a year old

Hello Rosalind,

Great! We appreciate your awesome review about our merchandise. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!

Best,
Bonnie

Texas
1 review
0 helpful votes
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Shipments were timely and packaged nicely! Quality of shoes, weekender bag, and clothing was great! I loved all of my items!

Date of experience: April 6, 2024
Bonnie S. — Shoedazzle Rep
over a year old

Hello Mary,

Awesome! Thank you for taking the time to leave a review about our merchandise. We always strive for 100%-member satisfaction, so we are so happy to hear that you are loving your purchase! Hope to hear more from you in the future!

Best,
Bonnie

Wisconsin
1 review
0 helpful votes
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Beautiful Shoes
April 17, 2024

I brought at least 10 pairs and they all are beautiful, true to size, fair material, and most of them are comfortable.

Date of experience: April 6, 2024
Bonnie S. — Shoedazzle Rep
over a year old

Hello Regina,

Wow! Thank you for the great feedback about our merchandise! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services! Enjoy your day!

Best,
Bonnie