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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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I'm always satisfied with Shoedazzle's products and feel relieved that if something doesn't fit I can exchange it, or get something else! Thank you Shoedazzle for being available and all the fabulous products!🏼🦋😎
Hello Ellie,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
Hello Kita,
Thank you for the wonderful review and for sharing your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
Recently ordered shoes which arrived promptly. I am still waiting for an email with a QR code to process a return.
Hello Lisa,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our return process. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I ordered a few items of clothing and was pleased. Shipping was fast and the items were cute!
Hello Candy,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Postal company marked as delivered, even took a picture of the package at my door. Went out to retreive a few moments later and package was not there.
Hello Takeeda,
Thank you for taking the time to leave a review. We are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Both sandals fit perfectly and are both comfortable.I can't wait to wear them.
Hello Rachelle,
Thank you for taking the time to share your awesome review! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
The shoes are great quality, well priced and comfortable. Delivery was transparent and efficient.
Hello Lori,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Trouble couldn't really reach nobody and they couldn't never give me a date as to when my package would arrive
Hello Felicia,
Thank you for taking the time to leave a review. We are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Overall the fit looks really cheap. Also, walking in them feels unnatural.
Hello Kimberley,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our products. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Any shoe that I have ordered has always been just as shown and the fit is right and of not no Hassel with returns.
Hello Jannie,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I really love my purchase always is enjoyable. Since 2010 I bought the 95% of my shoes with Shoedazzle, is amazing I don´t need to fit it on previous to buy just order and it fits exactly as described.
Hello Paulyna,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
I love that you guys have size 12. And you guys also have a variety of selection
Hello Brent,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
One of the shoes is ripped. Tried it on the first day and it literally ripped
Embarrassed me
Hello Esther,
Thank you for taking the time to leave a review. We are sad to hear about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
The styles provide the right attitude, sexy and sophisticated...Everything in Shoe-dazzle is Awesome! I love it all!
Hello Veronica,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Changed the delivery date from today the 16TH to the 21st! I ordered on the 8th! Very very unsatisfactory
Hello Casey,
Thank you for taking the time to leave a review. We are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I enjoy the diverse choices of shoes and the fact they ship quickly. Smooth transaction.
Hello Sue,
Wonderful! Thank you for the nice words that you said about our merchandise, selections, and shipping. We truly appreciate reviews like these, which makes us want to improve our products and services even more! Enjoy your day!
Best,
Bonnie
The subscription is bogus. They charge you $50 a month just to still have to pay the "membership" difference and shipping, so you're not even saving any money. Also, after having the subscription for months and months, I never received the VIP credit they talk about. When trying to get the VIP credit, they just wanted to charge my account another $50. And the worst part, I got a pair of combat boots maybe 2 months ago, and the heel of both boots already have a big hole in them. I literally wear them to work as a receptionist. Super, super cheap.
Hello Piper,
Thank you for writing a review about our merchandise, the VIP Credit, and the VIP membership. Your feedback is very important, as we are constantly looking for ways to improve our service. Our Member Services team will contact you via email right away to help you further.
Best,
Bonnie
This was my first time ordering from this store. Service and advice at the highest level. The order was sent very quickly.
Hello Tommie,
Wow! It’s great to read your feedback about our merchandise and your shopping experience. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a great day!
Best,
Bonnie
I purchased several pairs of shoes from ShoeDazzle. I love the fit I always get compliments on u boots. I will always recommend ShoeDazzle.
Hello Juessita,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
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Hello Tamra,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad