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business logo of Shoedazzle

ShoedazzleReviews 8,177

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
How would you rate Shoedazzle?
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

returns
229
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Ohio
1 review
0 helpful votes
Follow Tamra C.
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Always satisfied
April 27, 2024

I'm always satisfied with Shoedazzle's products and feel relieved that if something doesn't fit I can exchange it, or get something else! Thank you Shoedazzle for being available and all the fabulous products!🏼🦋😎

Date of experience: April 17, 2024
Chad A. Shoedazzle Rep
over a year old

Hello Tamra,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Canada
1 review
0 helpful votes
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Good company
April 27, 2024

Great company, fast shipping reasonable prices. Returns are easy

Date of experience: April 17, 2024
Chad A. Shoedazzle Rep
over a year old

Hello Ellie,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad

Tennessee
1 review
0 helpful votes
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Service
April 27, 2024

Impeccable customer service. Very Professional great experience

Date of experience: April 17, 2024
Chad A. Shoedazzle Rep
over a year old

Hello Kita,

Thank you for the wonderful review and for sharing your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad

North Carolina
1 review
0 helpful votes
Follow Lisa C.
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Recently ordered shoes which arrived promptly. I am still waiting for an email with a QR code to process a return.

Date of experience: April 17, 2024
Chad A. Shoedazzle Rep
over a year old

Hello Lisa,

Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our return process. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

North Carolina
1 review
0 helpful votes
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Great purchase
April 27, 2024

I ordered a few items of clothing and was pleased. Shipping was fast and the items were cute!

Date of experience: April 17, 2024
Chad A. Shoedazzle Rep
over a year old

Hello Candy,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Pennsylvania
1 review
0 helpful votes
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Never received package.
April 27, 2024

Postal company marked as delivered, even took a picture of the package at my door. Went out to retreive a few moments later and package was not there.

Date of experience: April 17, 2024
Chad A. Shoedazzle Rep
over a year old

Hello Takeeda,

Thank you for taking the time to leave a review. We are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Washington
2 reviews
0 helpful votes
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Summer sadals
April 27, 2024

Both sandals fit perfectly and are both comfortable.I can't wait to wear them.

Date of experience: April 16, 2024
Chad A. Shoedazzle Rep
over a year old

Hello Rachelle,

Thank you for taking the time to share your awesome review! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Canada
2 reviews
0 helpful votes
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Great shoes
April 27, 2024

The shoes are great quality, well priced and comfortable. Delivery was transparent and efficient.

Date of experience: April 16, 2024
Chad A. Shoedazzle Rep
over a year old

Hello Lori,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Florida
1 review
0 helpful votes
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Dissatisfied
April 27, 2024

Trouble couldn't really reach nobody and they couldn't never give me a date as to when my package would arrive

Date of experience: April 16, 2024
Chad A. Shoedazzle Rep
over a year old

Hello Felicia,

Thank you for taking the time to leave a review. We are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Canada
1 review
0 helpful votes
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Looks better in pictures
April 27, 2024

Overall the fit looks really cheap. Also, walking in them feels unnatural.

Date of experience: April 16, 2024
Chad A. Shoedazzle Rep
over a year old

Hello Kimberley,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our products. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

South Carolina
1 review
0 helpful votes
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Awesome shoes
April 27, 2024

Any shoe that I have ordered has always been just as shown and the fit is right and of not no Hassel with returns.

Date of experience: April 16, 2024
Chad A. Shoedazzle Rep
over a year old

Hello Jannie,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Texas
1 review
0 helpful votes
Follow Paulyna E.
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Awesome as usual
April 26, 2024

I really love my purchase always is enjoyable. Since 2010 I bought the 95% of my shoes with Shoedazzle, is amazing I don´t need to fit it on previous to buy just order and it fits exactly as described.

Date of experience: April 16, 2024
Chad A. Shoedazzle Rep
over a year old

Hello Paulyna,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad

California
1 review
0 helpful votes
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Fabulous
April 26, 2024

I love that you guys have size 12. And you guys also have a variety of selection

Date of experience: April 16, 2024
Chad A. Shoedazzle Rep
over a year old

Hello Brent,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad

Pennsylvania
1 review
0 helpful votes
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Not nice
April 26, 2024

One of the shoes is ripped. Tried it on the first day and it literally ripped
Embarrassed me

Date of experience: April 16, 2024
Chad A. Shoedazzle Rep
over a year old

Hello Esther,

Thank you for taking the time to leave a review. We are sad to hear about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

California
1 review
0 helpful votes
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Awesome!
April 26, 2024

The styles provide the right attitude, sexy and sophisticated...Everything in Shoe-dazzle is Awesome! I love it all!

Date of experience: April 16, 2024
Chad A. Shoedazzle Rep
over a year old

Hello Veronica,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Mississippi
1 review
0 helpful votes
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Still hasn't delivered.
April 26, 2024

Changed the delivery date from today the 16TH to the 21st! I ordered on the 8th! Very very unsatisfactory

Date of experience: April 16, 2024
Chad A. Shoedazzle Rep
over a year old

Hello Casey,

Thank you for taking the time to leave a review. We are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Missouri
1 review
0 helpful votes
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Nice shoes, quick ship.
April 24, 2024

I enjoy the diverse choices of shoes and the fact they ship quickly. Smooth transaction.

Date of experience: April 14, 2024
Bonnie S. Shoedazzle Rep
over a year old

Hello Sue,

Wonderful! Thank you for the nice words that you said about our merchandise, selections, and shipping. We truly appreciate reviews like these, which makes us want to improve our products and services even more! Enjoy your day!

Best,
Bonnie

California
1 review
0 helpful votes
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The subscription is bogus. They charge you $50 a month just to still have to pay the "membership" difference and shipping, so you're not even saving any money. Also, after having the subscription for months and months, I never received the VIP credit they talk about. When trying to get the VIP credit, they just wanted to charge my account another $50. And the worst part, I got a pair of combat boots maybe 2 months ago, and the heel of both boots already have a big hole in them. I literally wear them to work as a receptionist. Super, super cheap.

+1
Shoedazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 11, 2024
Bonnie S. Shoedazzle Rep
over a year old

Hello Piper,

Thank you for writing a review about our merchandise, the VIP Credit, and the VIP membership. Your feedback is very important, as we are constantly looking for ways to improve our service. Our Member Services team will contact you via email right away to help you further.

Best,
Bonnie

Bulgaria
3 reviews
0 helpful votes
Follow Tommie G.
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This was my first time ordering from this store. Service and advice at the highest level. The order was sent very quickly.

Date of experience: April 10, 2024
Bonnie S. Shoedazzle Rep
over a year old

Hello Tommie,

Wow! It’s great to read your feedback about our merchandise and your shopping experience. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a great day!

Best,
Bonnie

California
3 reviews
0 helpful votes
Follow Juessita H.
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I love my shoes
April 20, 2024

I purchased several pairs of shoes from ShoeDazzle. I love the fit I always get compliments on u boots. I will always recommend ShoeDazzle.

Date of experience: April 10, 2024
Zeth B. Shoedazzle Rep
over a year old

Hello Juessita,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth