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Shoedazzle

3.2

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From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

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Florida
1 review
0 helpful votes
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Shoes
July 1, 2024

I like buying my shoes on line have done this for years. The only problem I have is sometimes the shoes are a little too big and don't always fit correctly, they slip off my feet. I have tried going a 1/2 size down but then run into the problem of them being a little too snug, so Goldilocks here found the solution to my problem.
Instead of not buying my beloved shoes on line, I put insoles in the shoes that do not fit properly and voila! Problem solved.

Date of experience: June 21, 2024
Pennsylvania
1 review
0 helpful votes
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Faux Leather Backpack
July 1, 2024

Product is nice and larger than I expected. Easy to navigate site. Received item in a little over a week.

Date of experience: June 20, 2024
Michigan
1 review
0 helpful votes
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Nice
July 1, 2024
Updated review

Very satisfied. Order shipped fast, every shoe fit & looked great.

Date of experience: June 20, 2024

Very disappointed
January 8, 2023
Previous review

My order was delivered to another address, even though my default address was chosen for my current address of 3 yrs. Id also received orders at my current address recently. I was told to call back in 48 business hours.

Date of experience: January 8, 2023
Texas
2 reviews
1 helpful vote
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Shocked
July 1, 2024

I ordered 6'1/2 and received size 11
I return the shoes

Date of experience: June 20, 2024
Texas
1 review
0 helpful votes
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Love my shoes!
July 1, 2024

The delivery arrived quicker than expected, and I absolutely adore the shoes!
They look even better than I imagined, and are so comfortable despite the style. I cannot wait to find the perfect outfit to pair them with!

Date of experience: June 20, 2024
California
1 review
0 helpful votes
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You get charged $49.99 for the membership, but can't use that credit towards sale items. For example, if 2 different pairs of sandals costs $5 each and you want to use your membership credit towards it, you can't. If you want the sale price you must pay out of pocket for those items, you cant use the $49 credit that you've already been charged. You must use your credits only on SELECT items/bundles that Shoedazzle selects. Shoedazzle didn't do this before, before they would allow you to apply that $49 credit towards your order total, like a payment. Their new policies are very disappointing. The quality of their products is subpar, cheap, and not worth the $49 you pay. Many items are always out of stock. And their customer service agents are a joke, very dismissive, unhelpful, and end the online chat when they don't know an answer to your question or when they just dont feel like helping i suppose. Its happened more than once. Just a very disappointing shopping experience overall.

Date of experience: June 20, 2024
Colorado
2 reviews
0 helpful votes
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Love my shoes and boots
June 30, 2024

My experience was good with my purchase. Both pairs fit well and look bomb on my feet. Love them

Date of experience: June 20, 2024
Colorado
2 reviews
0 helpful votes
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The SHOEDAZZLE EXPERIENCE
June 30, 2024

I have almost always been happy with not only the quality of Their shoes, but the quality of Staff as well. Should a problem arise, They we're quick to make me happy! I had to stop for a couple of years, and when I returned I was greeted like family.
I truly appreciate SHOEDAZZLE!

Date of experience: June 20, 2024
Missouri
1 review
0 helpful votes
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My order wasn't mailed out.
June 30, 2024

I ordered on June 3 and haven't received after two weeks. I called customer service and they had to reschedule for shipment. I told her to cancel and she said that they would have to send the shoes out and then I could return them. Well that dumb! And a waste of their money.

Date of experience: June 20, 2024
North Carolina
1 review
0 helpful votes
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Satisfaction
June 30, 2024
Updated review

I really liked the sneakers they look great but I haven't received them yet to give you a better opinion.

Date of experience: June 20, 2024

Boots
September 22, 2022
Previous review

The item was sent on time and I LOVED them. Thank you very much Will be recommending you.

Date of experience: September 22, 2022
New Mexico
1 review
0 helpful votes
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Meh
June 30, 2024

It's a bit frustrating. It would be nice to know if these shoes have a wide setting or narrow setting for the foot. Also in the request to refund I was issued a credit and I did not want a credit I wanted a refund because I went and bought another pair of shoes because I didn't want to exchange the ones I had originally bought I wanted to buy a different pair. I'm not happy the fact that I got a store credit rather than a refund cuz I requested a refund

Date of experience: June 20, 2024
Puerto Rico
1 review
0 helpful votes
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Cómodos y size perfecto
June 30, 2024

La mayoría de zapatos q me gustan no tiene mi size

Date of experience: June 20, 2024
California
1 review
0 helpful votes
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Beautiful sandals
June 30, 2024

I just logged in and placed my order just like I placed in the other order. There was no problems. Seamless check out.

Date of experience: June 20, 2024
North Carolina
1 review
0 helpful votes
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Great service!
June 28, 2024

When I found that the shoes I order were too big, I immediately found on the website how to return them at no cost to me for an exchange. I was kept informed throughout the process, and my replacement shoes arrived within a week.

Date of experience: June 17, 2024
Canada
1 review
0 helpful votes
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I've had an account with Shoedazzle for many years now and have always been happy with my purchases. Shipping is fast and the tracking of items is easy to follow. The shoes and clothing are very reasonably priced. I've never needed to return an item so I've no information on how that would work. I would recommend this site to anyone who likes modern styles of fun shoes at great prices.

Date of experience: June 16, 2024
Florida
1 review
0 helpful votes
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If I could give 0 stars, I would!
June 25, 2024

Quality of the shoes👎🏾
Arrial time 👎🏾
Cost👍🏾
If that's the case I'll be more than happy to spend the extra money!

Date of experience: June 15, 2024
California
1 review
0 helpful votes
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Great
June 21, 2024

Great, fast returning. Will definitely order from here again.

Date of experience: June 11, 2024
Massachusetts
2 reviews
0 helpful votes
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Very good quality!
June 21, 2024

Although I had to return two items (they were too small) everything I did order was great superb quality!

Date of experience: June 11, 2024
Arizona
3 reviews
0 helpful votes
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Can't Have Enough Shoes
June 21, 2024
Updated review

Great place too buy shoes. I love the selection in the larger sizes. You can't have enough shoes nor lovers. The prices given the quality is a great bargain.

Date of experience: June 11, 2024

Just what every transwoman wants
April 14, 2024
Previous review

Just a great experience, with some great shoes at a fair price.

Date of experience: April 4, 2024
Virginia
1 review
0 helpful votes
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Shoedazzling
June 20, 2024
Updated review

I enjoy the different styles in shoes and clothing fit.

Date of experience: June 10, 2024

Always Satisfied
April 27, 2024
Previous review

I am always pleased with my products from Shoedazzle.

Date of experience: April 17, 2024