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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

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Ohio
1 review
0 helpful votes
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Half sixing matters
July 4, 2024

I find that the half sizing tends to be a little too big sometimes. Especially with open toe options

Date of experience: June 24, 2024
California
3 reviews
5 helpful votes
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Always a Pleasure
July 4, 2024

The ease of shopping is always fun...Looking at the different styles and what's new or on sale...puts a smile on my face

Date of experience: June 23, 2024
California
5 reviews
0 helpful votes
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VERY GOOD JOB
July 4, 2024
Updated review

EVERY SINGLE ORDER HAS BEEN PERFECT - PERFECT PACKING, GOOD FOLLOW UP,

ALWAYS SOMETHING TO LOOK AT.

Date of experience: June 23, 2024

Good customer service
January 7, 2020
Previous review

Every purchase, is perfect - return policy works well - everythning arrives n good shape - not something that came back from previous customer -

Date of experience: January 4, 2020
Texas
1 review
0 helpful votes
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Satisfied
July 4, 2024
Updated review

I've been a member for years and 95 percent I'm satisfied. Customer Service is always great.

Date of experience: June 23, 2024

Happy Customer
March 8, 2023
Previous review

I've been shopping with Shoe dazzle for years I love it it's convenient and if I have an issue I just call cs.

Date of experience: March 7, 2023
Georgia
1 review
0 helpful votes
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I loved my purchase
July 4, 2024

Fast delivery
Great product, as described! Fit comfortably on my feet

Date of experience: June 23, 2024
Michigan
5 reviews
0 helpful votes
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Bargains
July 4, 2024
Updated review

Got some nice footwear for great prices and quick delivery. Very client friendly.

Date of experience: June 23, 2024

Good pricing
August 9, 2022
Previous review

The items I've purchased have been stylish and generally well made. About 85% of the time the shoes fit well. The remaining % is because one cannot judge the fit any shoe has until one puts it on. Not the fault of the site, just a fact pf buying shoes. My one issue is, I wish they carried more shoes with "kitten" heels and shoes with a sturdier sole. I've had the best luck with the sneaker type shoe and less luck with heels or sandals. It would be nice too if they carried more "plain" style shoe in a variety of colors without decoration or weird patterns.

Date of experience: August 8, 2022
North Carolina
1 review
0 helpful votes
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Not really pleased
July 3, 2024

I ordered 4 prs of shoes- 3 are perfect but 4th pair is a size 12! How did that happen? There are NO instructions for exchanging this pair of shoes- please contact me concerning this manner!

Date of experience: June 23, 2024
Texas
1 review
0 helpful votes
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Sizes run small
July 3, 2024

Neither pairs fit me very well at all though I fit the listed size. Not enough selection available for wide options either. Was able to give one pair to my sister and the other I can just manage to squeeze into for short occasions.

Date of experience: June 23, 2024
Puerto Rico
1 review
0 helpful votes
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Not worth it
July 3, 2024

First, they wont allow to freely use our credits, then they charge shipping regardless of total amount, then they also charge another stupid fee plus taxes on original pricing even though its supposed to be on the actual amount charged. You also must skip the month even if you shopped. Used to be an amazing site, now is f*ckin' garbage.

Date of experience: June 23, 2024
Canada
1 review
0 helpful votes
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My orders...
July 3, 2024
Updated review

Nice product with good quality... Love what I ordered... Thank you...

Date of experience: June 23, 2024

Verry happy
January 8, 2023
Previous review

Verry nice purse!... But arrived to late for my Christmas party... I love it...

Date of experience: January 8, 2023
New York
1 review
0 helpful votes
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Delivery
July 3, 2024

Package was supposed to be delivered on the 18th. It's now 5 days past date and there is no updated expected delivery date. I have had previous orders that were perfect. Just a little disappointed this time around.

Date of experience: June 23, 2024
Maryland
3 reviews
0 helpful votes
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Great casual outfit
July 3, 2024

I loved the pink two piece slacks and top. It is a great casual outfit

Date of experience: June 23, 2024
North Carolina
1 review
0 helpful votes
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Good quality
July 2, 2024

Easy to order,good quality, beautiful design, perfect fit, I'm never shopping at the shoe stores again.

Date of experience: June 22, 2024
Canada
1 review
0 helpful votes
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Each month the site takes $70 Canadian dollars from my account if I do. Not skip the month yet when I try to use those credits I am only allowed to purchase certain items and half the value of the amount you took so I loose that money as the products you allow credits to buy are half the value of what is actually taken from the accounts so basically you rob your customers and tell them your giving them a deal I want my account cancelled I'm done with a site that steals from me and smiles telling me they giving me great deals

Date of experience: June 21, 2024
Alabama
1 review
0 helpful votes
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Worthwhile purchase
July 1, 2024

Great prices on the products, good quality, rapid delivery,

Date of experience: June 21, 2024
Oregon
1 review
0 helpful votes
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Good stuff
July 1, 2024

What l ordered got on time, good quality. Package intact.

Date of experience: June 21, 2024
New York
1 review
0 helpful votes
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Needed green
July 1, 2024

I got the perfect pair of green wedges that fit true to size 12 and the cutest little green hand bag. To get them both using only 1 credit was amazing and I hope to buy more bundles

Date of experience: June 21, 2024
District of Columbia
1 review
0 helpful votes
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90% of the shoes do not fit me.
July 1, 2024

I honestly want to cancel my subscription, but I don't know how.

Date of experience: June 21, 2024
Pennsylvania
1 review
0 helpful votes
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Not quite sure how this works
July 1, 2024

I used my monthly credit to purchase a suit. I ordered a Medium jacket and a large skirt. Strangely, the jacket was huge and the skirt tiny. I am returning both but instead of getting my credit back I got refunded the amount of the items which is worth less than my credit which could have been worth up to $80. I don't think I like how that worked out.

Date of experience: June 21, 2024
Florida
2 reviews
0 helpful votes
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Dissatisfied
July 1, 2024

They don't understand cancel an agreement, they try to force you to continue.

Date of experience: June 21, 2024