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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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As always, the boots were comfortable, stylish, and fit great.
It been 21 days since I ordered my shoes and still no update or any news on where my package is located at the moment.
I ordered some shoes over a month ago. Almost two weeks passed when I decided to reach out to customer service regarding my package and while my problem was remedied, this is my not first time dealing with this. I've never had a problem with Shoe Dazzle shipping before the price increase and ever since it had, the shoe selection has not been that great nor has the shipping and I am just about ready to terminate my subscription. I am simply not a fan anymore
I have been a customer of shoe dazzle for many years. In fact, my shoe closet is filled with numerous shoedazzle heels, sandals, and flats. It's always fun to order and receive my shoes BUT lately I have been left disappointed when browsing the site. The shoe designs don't excite me anymore. It doesn't make me want to buy much anymore. After receiving my last order I realized that the shoes aren't the quality I've had in the past from them. The shoes are made cheaper and they have the cheap shoe smell but the monthly price has increased to almost fifty dollars it is disappointing because it was once my go to shoe site. I may have to end my relationship soon. It doesn't make sense to pay monthly for something that isn't doing it for me.
My order never came. Still trying to get help with customer service to no avail.
Shopping is always easy for me. I like that my size is already pre-saved which makes it easier to narrow it down for me. The customer service rep was very helpful when I needed help with ordering and returns.
It was very easy to shop the website. My size is already stored and I like that some of the reviews had pictures.
I purchased a really cute pair of black leather booties that can be worn year 'round. I purchased them on August 2nd to wear to a wedding on August 16th. Today is August 22nd and their is still no sign of them. The first tracking info that said they would arrive on August 7, was changed to the 9th, then, changed to the 13th. I still had enough time to be able to wear them to the wedding. Now, there is NO/ZERO tracking available at all! I have no clue when or if they will arrive. Last known tracking information said they were in Atlanta on August 9. Never had this happen before with Shoedazzle. Very disappointed. If they don't arrive by the end of the month, I will be requesting a refund. I will have waited long enough!
I had a beautiful experience, my orders just came. I haven't opened the packages yet but I'm never disappointed when it comes to Shoe Dazzle. I love them!
Easy, Fun and I appreciate the lovely experience I had.
I wanted a pair of boots but I was scared they wouldn't fit my calf. Try them on when I got them and they fit like glove! It's always easy to order through shoe dazzle.
Used to love the membership concept. If I forgot to skip a month and was charged the credit held a real dollar value. You could buy multiple clearance items to total the value of the credit. Now you have choose between paying more money to receive the discounted price or use a 49.95 "credit"for 1.or 2 items that frankly most of the items are not worth half the 49.95. Additionally the "member included free shipping" is a joke. I could drive across the country and back. Placed my order on 8/7 still waiting for arrival says expected between 22nd and 25th. 3 weeks for delivery? I have been a member for over 5 years but will be cancelling once my items arrive.
I am in love with those sneakers I wish they were in black
I love the shoes always fit perfectly and the styles are awesome but I wear size 11 and the boots or shoes are never in my size. My experience with my call was patience and nice. Solved my problem.
I ordered my package on August 2nd, clicked standard business shipping, tell me why it's taken over 20 days for my package to get delivered. Canceled my membership will not be ordering from this company again.
As of today, I have yet to receive my order. This is the worse experience ever and I am will not be ordering from this company again!
The discount I received was great, I love my shoes, shipping was fast and reliable.
Years ago a size 10 would fit me perfectly from shoedazzle. Now I have to stretch the shoes each time at the shoemaker. 9/12 wide is too big and 10 is too small. At this point I don't think I would continue buying shoes from shoedazzle. Except for the size issue I really love your shoes they are really lovely
I knew I had two VIP credits didn't know how to apply it so when I phone customer service, she had to do it for me so that would be the only thing that would make it easier if you could play it yourself
I need to return my order. One came in damaged and the other is too small.
It's my third time shopping from shoedazzle and believe me they didn't disappoint me.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members