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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

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Canada
1 review
0 helpful votes
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Excellent
September 3, 2024

Very helpful and professional he answer all my questions excellent service

Date of experience: August 24, 2024
Tennessee
1 review
0 helpful votes
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Well pleased
September 3, 2024

Had a very good experience. Am well pleased with my purchase.

Date of experience: August 24, 2024
Canada
1 review
0 helpful votes
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Great shoes
September 3, 2024
Updated review

Love finding shoes in my size, great color choice aswell

Date of experience: August 24, 2024

Awesome
August 8, 2022
Previous review

I can find shoes in my size, I love the different styles of shoes selection aswell

Date of experience: August 8, 2022
Florida
1 review
0 helpful votes
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Great items, slow delivery times
September 3, 2024

I was extremely excited initially, however my purchase took longer than expected to arrive and the event that I needed my purchase for has passed. I had to purchase an alternative to what I purchased from Shoe Dazzle.

Date of experience: August 23, 2024
Florida
1 review
0 helpful votes
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Loved it!
September 3, 2024

Fit exactly like I wanted! The color is great & they are so pretty

Date of experience: August 23, 2024
New York
1 review
0 helpful votes
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Nice Purchase
September 3, 2024

Love my recent purchase.Love any thing I purchase from Shoe Dazzle.That's why I try too purchase me a pair or 2

Date of experience: August 23, 2024
Illinois
1 review
0 helpful votes
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To fast my delivery 🚚🥰
September 3, 2024

Very happy I love my zapatos 👠
Gracias por todo muy satisfecha por todo

Date of experience: August 23, 2024
New York
1 review
0 helpful votes
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Package delivery
September 2, 2024

My order just being delivered has been a hassle...3 days in a row there has been an issue

One day the carrier put gate code needed exception
I have no gate code...it's a house

Next one unable to deliver - purchaser not home
Well I work conveniently from HOME...was home all day --- no bell was rung.

And again package delay text

Date of experience: August 23, 2024
Massachusetts
2 reviews
0 helpful votes
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Great Experience
September 2, 2024
Updated review

The agent was very knowledgeable and helpful. They were able to solve my issues fully

Date of experience: August 23, 2024

Great
April 14, 2024
Previous review

I had a wonderful experience. The representative was very knowledgeable.

Date of experience: April 4, 2024
Illinois
1 review
0 helpful votes
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My experience with shoe dazzle
September 1, 2024

I do not like the new way I have to use my credits to purchase (for example if the shoe is originally prized at $39.99 and one shoe credit it $59.99 I'm over charged for said shoe, not to mention if it's on sale.), and I'm not a fan of the shoe selections as of recent, and soon as I use my final credits I will cancel my shoe dazzle account.

Date of experience: August 22, 2024
Kentucky
1 review
0 helpful votes
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Extremely satisfied
September 1, 2024

I have never had a bad experience with shoedazzle!

Date of experience: August 22, 2024
Indiana
1 review
0 helpful votes
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Orders Never Ship
September 1, 2024

This is the second time I've placed an order that just continues to sit and wait for USPS to receive the item. I tried to talk to the customer service chat, but had to wait several minutes for someone to connect, in that time my phone screen locked, obviously. And then the person told me I wasn't responding, and they ended the chat without ever even answering my question about my missing order.

Date of experience: August 21, 2024
Italy
1 review
0 helpful votes
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Perfect carry on
August 31, 2024

Loved this bag! Used abroad and fit soo much. Loved compartment for dresses/outfits.

Date of experience: August 21, 2024
Arizona
2 reviews
0 helpful votes
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No satisfaction
August 31, 2024

Been I'll VIP member for quite a long time. My shoe size is 12. They never have enough in that size or a wide variety in that size and the options do not change often enough. I have seen no updated styles in my size as well. I actually want to delete my account.

Date of experience: August 21, 2024
California
1 review
0 helpful votes
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Back to school must haves made easy!
August 31, 2024

This was this most easy back to school shoe shopping yet! I daughter was able to find all the styles she wanted and "NEEDED" for school all in one place and affordable

Date of experience: August 21, 2024
Texas
1 review
0 helpful votes
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Nice boots
August 31, 2024

The boots look nice as in the picture. And not expensive at all. Lots of style foe so little of price. Will wear them boldly.

Date of experience: August 21, 2024
Tennessee
3 reviews
0 helpful votes
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Ole timer customer
August 31, 2024

I've been a happy customer for 9 yrs. People look to see what shoes I'm wearing. Returns have always been easy. I've recommended SHOE DAZZLE many times.

Date of experience: August 21, 2024
Ohio
2 reviews
0 helpful votes
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Wish They Came in More colors
August 31, 2024

Love the colors, the fit and the comfort. Wished they had been priced better.

Date of experience: August 21, 2024
Ohio
1 review
0 helpful votes
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No communication
August 31, 2024

I have not even gotten a confirmation email since my purchase and still have not received the product.

Date of experience: August 21, 2024
New York
1 review
0 helpful votes
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I returned an item no solution
August 31, 2024

I returned an item and I wasn't given a refund. They said they need more proof this doesn't make sense. Just give me a refund your stealing my money shoedazzle.

Date of experience: August 21, 2024