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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

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Connecticut
1 review
0 helpful votes
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Great company!
September 13, 2024

Excellent and fast service! The shoes are great and exactly as advertised.

Date of experience: September 3, 2024
Georgia
1 review
0 helpful votes
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Recent purchase
September 13, 2024

I always have a great experience shoedazzle. I will ordering from this site again.

Date of experience: September 3, 2024
Pennsylvania
1 review
0 helpful votes
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Nice Little Shoe(s)
September 13, 2024

Shoe is very comfortable--I can no longer wear heels. I purchased two pairs, red and black.

Date of experience: September 3, 2024
Minnesota
1 review
0 helpful votes
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Excellent
September 13, 2024

Always have great product. Fit nice and good quality.

Date of experience: September 3, 2024
TT
1 review
0 helpful votes
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Dissatisfied with Order
September 9, 2024

Order has not been received to date. Ticket was generated on items and no feedback or redress

Date of experience: August 29, 2024
Minnesota
1 review
0 helpful votes
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Duffle Bag
September 8, 2024

The bag was better than expected. Nice Quality jean skirts.

Date of experience: August 29, 2024
Washington
1 review
0 helpful votes
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I didn't receive the item
September 7, 2024

Where is my shoe that i ordered. That's all I am not satisfied at all

Date of experience: August 28, 2024
Georgia
1 review
0 helpful votes
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Un̈authorized Charge
September 7, 2024

I skipped the month successfully, received confirmation of it and still got charged for the month. They wouldn't refund the charge.

Date of experience: August 28, 2024
Georgia
1 review
0 helpful votes
Follow Marah G.
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I waited two weeks for my first pair which never came dispite my address being correctly written, informeddelievery and even had text going to my phone. Never received it. Post office said they didn't have it. So I was sent the same pair again out of courtesy and THEY WERENT EVEN LIKE I THOUGHT THEYD BE. Toe is extremely pointed and nothing like the picture. So now I'm gonna have to exchange or return for a different pair and wait yet another few weeks. I've waited over a month for this pair and now the cycle continues,

Date of experience: August 28, 2024
Pennsylvania
2 reviews
0 helpful votes
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Very Easy webiste
September 5, 2024

I went on the website just looking and find some shoes. I put in the shopping chart, put in my information and purchased the shoes. I received them about 7 days later. I was very satisfied with the purchase.

Date of experience: August 26, 2024
Missouri
3 reviews
0 helpful votes
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PERFECT SHOE
September 5, 2024
Updated review

I RECEIVED THE SHOES AND THEY ARE PERFECT AND THAT'S WHY I KEEP ORDERING WHEN I SEE SHOES I LIKE ON -LINE.

Date of experience: August 25, 2024

WHITE HEELS
June 19, 2022
Previous review

I RETURNED THE HEELS BECAUSE THE HEEL WAS TO HIGH, BUT REALLY WANTED TO KEEP THEM.

Date of experience: June 19, 2022
Canada
1 review
0 helpful votes
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Shipping?
September 5, 2024
Updated review

I have not received my order

Concerned

Please advise

Date of experience: August 25, 2024

Still waiting
January 10, 2023
Previous review

Still waiting for my order.

E MAIL says IT IS delivered... But it did NOT ARRIVE.
:/ ?

No follow up on emails I sent to shoe dazzle. Requested to be opted out of monthly subscription... it's on my visa AGAIN this month.

Grrrr.

Shop local

Date of experience: January 10, 2023
New York
1 review
0 helpful votes
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Bad material
September 5, 2024

Within months the bottom of my shoes that cost $60 started to break apart. Heartbreaking

Date of experience: August 25, 2024
North Carolina
1 review
0 helpful votes
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Nice shoes
September 4, 2024

Took quite a while to arrive. Few updates received.

Date of experience: August 25, 2024
Michigan
1 review
0 helpful votes
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Overall I have found shoes and boots to run slightly larger than U.S. sizes. Selections are a great mix of styles for all occassions. Quality of products overall is good but lacks somewhat from description to wearing.
Ordering and Shipping is prompt. Patience for actual arrival.
Avoid returns and the backside of transactions however.
And trying to cancel is next to impossible when I keep getting rewards & convincing reps 😉

Date of experience: August 25, 2024
Mississippi
1 review
0 helpful votes
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Late Delivery
September 4, 2024

I have been a long-time customer and have always loved the products I've received. However, it's been almost a month since my last order, and I have yet to receive all the items I ordered.

Date of experience: August 25, 2024
Georgia
1 review
0 helpful votes
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Happy Customer
September 4, 2024

Even though it was a day delayed I'm still satisfied with my shoes

Date of experience: August 25, 2024
Ohio
1 review
0 helpful votes
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Order never received
September 3, 2024

Order placed 2 weeks ago. Received part of order shortly after and never received the rest although the delivery date has passed. No new delivery date received from merchant or carrier either. Ordered 3 pair of shoes and received 0 to date.

Date of experience: August 24, 2024
Indiana
1 review
0 helpful votes
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Never received my order
September 3, 2024

Order a pair of boots from shoedazzle and never received them

Date of experience: August 24, 2024
Louisiana
1 review
0 helpful votes
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Great Service Mediocre Selection
September 3, 2024

I have been a VIP member at Shoe Dazzle for 4 years. I like that I have the option to skip as many months (monthly fee) without penalty. When I have any issues, their customer service team is top notch. The only downside is selection. Their shoe/clothing selection stay the same for nearly 6 months to a year. It would be nice to have a broader range of items to pick from when the monthly fee is nearly $50

Date of experience: August 24, 2024