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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

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229
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California
1 review
0 helpful votes
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Great!
November 3, 2022

Overall nothing bad to say, the turnaround time to receive or return the items is great.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Nora,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Oklahoma
2 reviews
0 helpful votes
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Nice boots
November 3, 2022

I need short boots for winter and found exactly what i was looking for.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jamie,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Washington
1 review
0 helpful votes
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Boots
November 3, 2022

Bought for a friend & she loves them... Great quality

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Dorri,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Arizona
1 review
0 helpful votes
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Where's my order?
November 3, 2022

I stopped getting updates on my order about a week ago and I was supposed to receive my package on Oct. 31st sooo now I'm not sure what to do.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Amber,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Texas
1 review
0 helpful votes
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Shoe dazzle
November 3, 2022

Very Satisfied and good quality fast shipping will return on buying and being a vip costumers.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Judy,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Georgia
1 review
0 helpful votes
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Happy customer
November 3, 2022

I was very pleased with my order, my boots fitted perfectly.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ida,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Georgia
1 review
0 helpful votes
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Need better quality shoes and boots
November 3, 2022

Need better quality for shoes and boots. Most times they only last for a year or two. They don't cost much, if you catch a good sale but sometimes they do cost way way more and I won't pay that much because they're not good quality shoes or boots.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tiffany,

We always aim to deliver products of good quality. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Oregon
1 review
0 helpful votes
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Fast Delivery
November 3, 2022

I love the price of these boots and the premium quality of them. They are however not the right size. They're too big for me and my legs are too short for the style as they go up way past my knees. Is it possible to get an exchange?

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ashley,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Alabama
1 review
0 helpful votes
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Everything was good
November 3, 2022

Love what I purchased three pairs of shoes. Everything was good. I hope too order for next month

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Felishia,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

New York
1 review
0 helpful votes
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Dissatisfied customer
November 3, 2022

I ordered my first pay of boots and then the second, unfortunately the first pair I needed to return but no evidence of a return slip. Therefore I was force to get rid of the boots and I didn't get to wear them

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Michelle,

We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!

Best,
Renz

Texas
1 review
0 helpful votes
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Great
November 3, 2022

It's always great when I shop at shoe dazzle. They always have the new style out at a reasonable price.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Anntonyoa,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

New York
1 review
0 helpful votes
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Boots
November 3, 2022

Came before the date fits perfectly will buy again.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Shevone,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

North Carolina
1 review
0 helpful votes
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In time delivery
November 3, 2022

They arrived in time and sent me a text to notify me which was great because I was in route to the airport for a cruise

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Marketta,

We appreciate the time you took to leave such a thoughtful review of our services! We’re happy you had a great experience with us here at ShoeDazzle.

Best,
Renz

Illinois
1 review
0 helpful votes
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Satisfied
November 3, 2022

Great shoe experience. I like shopping online sometimes other than the stores.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Karen,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Texas
1 review
0 helpful votes
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Shoe quality is extremely CHEAP!
November 3, 2022

I've ordered shoe dazzle items when the program was first commissioned and the quality has gone down drastically. The new price point is not a good representation of what the shoe dazzle program was in the beginning. If you want flea market quality, go to shoe dazzle.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kathia,

We always aim to deliver products of good quality. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Colorado
1 review
0 helpful votes
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Just not happy and shipping takes long enough to not want to fix it

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Melissa,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Florida
1 review
0 helpful votes
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Satisfaction guaranteed:
November 3, 2022

I have always had a great experience with Shoe Dazzle never had any problems or issues that they could not resolve quickly!

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Shelly,

What an awesome review! Thank you so much for the positive overall feedback! Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!

Best,
Lia

Georgia
1 review
0 helpful votes
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As alwayss... beautiful.
November 3, 2022

The shoes were as described and fit me perfectly. ShoeDazzle never lets me down.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Shelania,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Georgia
1 review
0 helpful votes
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Very helpful... issue resolved!
November 3, 2022

The customer service representative was top notch! She was also very knowledgeable as well. Thank you.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Sharonda,

Happy to hear that your concern was taken care of! We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

Illinois
1 review
0 helpful votes
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Cheap
November 3, 2022

Boots look cheap, I get charged monthly and can't use all the credits at once. Horrible I need out of shoe dazzle

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kelli,

We appreciate the feedback you shared regarding our products and member credit usage. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia