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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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Illinois
2 reviews
0 helpful votes
Follow Julie B.
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Shoe lover
November 3, 2022

My coworker introduced me to shoe dazzle which I was informed has been around for awhile. I love my boots they fit perfectly and I received them in a reasonable time.

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Sharon,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Texas
2 reviews
0 helpful votes
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These Boots are made for Walkin!
November 3, 2022

OMG. These are the BEST Boots Eva! They fit well, Comfortable and Most importantly... They Stayed up ALL NIGHT!

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Monica,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Illinois
1 review
0 helpful votes
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No boots
November 3, 2022

Still haven't gotten my boots said they'd been delivered and they haven't

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Abbi,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Arkansas
1 review
0 helpful votes
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Amazing boots
November 3, 2022

It was very easy to order from this site. However the item sent to me is extremely to big and the wrong color, trying to return the item has proved difficult because you have to do so on a computer which I don't have access to at the moment!

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Kristy,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Texas
1 review
0 helpful votes
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Stain on my boot
November 3, 2022

One of the pair of boots I ordered have a black stain. I'm hoping I can return them and get a different pair

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Sandra,

It is with great regret that we received your feedback regarding your order. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Texas
1 review
0 helpful votes
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Great
November 3, 2022

The shoes are exactly as pictured, comfortable and not too heavy. The top of boot does crease when you walk or bend down, but thats expected.

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Kamea,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Texas
1 review
0 helpful votes
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Very uncomfortable
November 3, 2022

Gorgeous boot but they are very uncomfortable, but overall they look very nice perfect to go with a nice outfit
But terrible uncomfortable

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Ilma,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Canada
1 review
0 helpful votes
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Good stuff, no Excellent stuff
November 3, 2022

I am very impressed. I have ordered twice and I was not disappointed. I got everything I ordered, on time and in excellent condition. I recommend.

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Victoria,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

South Carolina
1 review
0 helpful votes
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Loved my sweater dress!
November 3, 2022

So soft and pretty
Great material
Made me look awesome at anniversary dinner

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Theresa,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase.

Best,
Renz

Colorado
1 review
0 helpful votes
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Shoes were not true to size
November 3, 2022

I ordered three pairs of shoes and when I received them the sizes were huge and nothing like I thought they would be based off pictures. I am always a 7 or 7 1/2 and I got both. They were nothing like explained online. And because they were on sale I can't even return or exchange them. I will say I ordered two pairs of boots from them recently as well and they were perfect. But this order was not.

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Jessica,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

North Carolina
1 review
0 helpful votes
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Love it!
November 3, 2022

Fast and the product arrived not damaged and good quality.

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Brandi,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Nevada
1 review
0 helpful votes
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Fantastic Deals
November 3, 2022

It's always a pleasure to buy from Shoedazzle! Great prices and inventory!

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Carmen,

We are glad you are enjoying our promos and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Texas
1 review
0 helpful votes
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To big
November 3, 2022

The black pair of boots were to big need to return them

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Brenda,

We appreciate the feedback you shared regarding the item that you got. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Michigan
1 review
0 helpful votes
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Grateful
November 3, 2022

I order these booties in red when I got them I tried them on. I always try on my right foot cause it's bigger. I put the first boot on and it was like two feet was in that boot, my feet are slim. So I called and explained the situation to them they sent me a label and a brand new pair of the same boots to me and they fit like a glove.

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Shelisa,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Texas
1 review
0 helpful votes
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Still haven't received my order
November 3, 2022

I haven't received my order and it shows its been sitting at the same post office since the 26th! It was supposed to arrive on the 31st. And when a called I was told I have to waiting until the 9th.

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Kia,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

North Carolina
1 review
0 helpful votes
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Shipping service is trash
November 3, 2022

Everytime I order shoes lasership messes up my order… I had shoes I needed by a deadline and couldn't get them delivered.

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Nyesha,

Thank you for writing a review! We appreciate your feedback on our delivery and would like to address your concern. Our Member Services Team will get in touch with you right away.  

Best,
Renz

California
1 review
0 helpful votes
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Not worth the money/ hassle.
November 3, 2022

Purchase two shoes. One worked out. Second one did not. There was Not a itemized order receipt my package. What was in there were advertising about FreshVeggie delivery. I'm. A busy working mom of 5, I don't have the convenience to going shopping. Thought since this company is big. I would have no issues…wrong! First time & last time ordering from here. Return, was a hassle since I did not get my order receipt in my package…. There you have it. Please note I paid full price and did not sign up for their VIP deal, this might have been the case. No need to leave my info.

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Maiyang,

It is with great regret that we received your feedback regarding your order. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Texas
1 review
0 helpful votes
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Quality & Quick
November 3, 2022

I've ordered boots & booties from Shoedazzle for the past several years and, as always, am impressed with the quality of the boots/booties for the money. It was the promotion offered that led me to making my most recent purchase... that and the fact that my feet have somehow grown a half size over the past year and none of my 8.5 boots/booties fit comfortably any longer. The order arrived quickly, within a week, and the boots all fit comfortably.

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Laurie,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Texas
1 review
0 helpful votes
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Excelente compra
November 3, 2022

BEllisimos y de muy buena calidad, enamorda de mis botas

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hola Sheryl,

¡Nos alegra mucho saber que está satisfecho con nuestros productos! ¡Tu reseña significa mucho para nosotros! ¡Estamos muy agradecidos por miembros como usted y esperamos que se quede con nosotros en los próximos años!

Mejor,
Zeth

North Carolina
1 review
0 helpful votes
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Great finds
November 3, 2022

I love this site! My boots are the perfect addition to my winter wardrobe

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Angel,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia