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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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My coworker introduced me to shoe dazzle which I was informed has been around for awhile. I love my boots they fit perfectly and I received them in a reasonable time.
OMG. These are the BEST Boots Eva! They fit well, Comfortable and Most importantly... They Stayed up ALL NIGHT!
Hello Monica,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Hello Abbi,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
It was very easy to order from this site. However the item sent to me is extremely to big and the wrong color, trying to return the item has proved difficult because you have to do so on a computer which I don't have access to at the moment!
Hello Kristy,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
One of the pair of boots I ordered have a black stain. I'm hoping I can return them and get a different pair
Hello Sandra,
It is with great regret that we received your feedback regarding your order. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
The shoes are exactly as pictured, comfortable and not too heavy. The top of boot does crease when you walk or bend down, but thats expected.
Hello Kamea,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Gorgeous boot but they are very uncomfortable, but overall they look very nice perfect to go with a nice outfit
But terrible uncomfortable
Hello Ilma,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I am very impressed. I have ordered twice and I was not disappointed. I got everything I ordered, on time and in excellent condition. I recommend.
Hello Victoria,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
So soft and pretty
Great material
Made me look awesome at anniversary dinner
Hello Theresa,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase.
Best,
Renz
I ordered three pairs of shoes and when I received them the sizes were huge and nothing like I thought they would be based off pictures. I am always a 7 or 7 1/2 and I got both. They were nothing like explained online. And because they were on sale I can't even return or exchange them. I will say I ordered two pairs of boots from them recently as well and they were perfect. But this order was not.
Hello Jessica,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Fast and the product arrived not damaged and good quality.
Hello Brandi,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
It's always a pleasure to buy from Shoedazzle! Great prices and inventory!
Hello Carmen,
We are glad you are enjoying our promos and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Hello Brenda,
We appreciate the feedback you shared regarding the item that you got. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
I order these booties in red when I got them I tried them on. I always try on my right foot cause it's bigger. I put the first boot on and it was like two feet was in that boot, my feet are slim. So I called and explained the situation to them they sent me a label and a brand new pair of the same boots to me and they fit like a glove.
Hello Shelisa,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
I haven't received my order and it shows its been sitting at the same post office since the 26th! It was supposed to arrive on the 31st. And when a called I was told I have to waiting until the 9th.
Hello Kia,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
Everytime I order shoes lasership messes up my order… I had shoes I needed by a deadline and couldn't get them delivered.
Hello Nyesha,
Thank you for writing a review! We appreciate your feedback on our delivery and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Purchase two shoes. One worked out. Second one did not. There was Not a itemized order receipt my package. What was in there were advertising about FreshVeggie delivery. I'm. A busy working mom of 5, I don't have the convenience to going shopping. Thought since this company is big. I would have no issues…wrong! First time & last time ordering from here. Return, was a hassle since I did not get my order receipt in my package…. There you have it. Please note I paid full price and did not sign up for their VIP deal, this might have been the case. No need to leave my info.
Hello Maiyang,
It is with great regret that we received your feedback regarding your order. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I've ordered boots & booties from Shoedazzle for the past several years and, as always, am impressed with the quality of the boots/booties for the money. It was the promotion offered that led me to making my most recent purchase... that and the fact that my feet have somehow grown a half size over the past year and none of my 8.5 boots/booties fit comfortably any longer. The order arrived quickly, within a week, and the boots all fit comfortably.
Hello Laurie,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Hola Sheryl,
¡Nos alegra mucho saber que está satisfecho con nuestros productos! ¡Tu reseña significa mucho para nosotros! ¡Estamos muy agradecidos por miembros como usted y esperamos que se quede con nosotros en los próximos años!
Mejor,
Zeth
I love this site! My boots are the perfect addition to my winter wardrobe
Hello Angel,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.


Hello Sharon,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz