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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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Tennessee
1 review
0 helpful votes
Follow Angel X.
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Great Service
November 4, 2022

Beautiful shoes, true to size, fast shipping. I will forever be a customer!

Date of experience: November 4, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Blessing,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

California
1 review
0 helpful votes
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Only one pair fit
November 4, 2022

Only one pair of the wide calf boots fit. I ordered 4 pairs and only the one pair had a decent fit. The other boots at calf area had limited stretch

Date of experience: November 4, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Leonor,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Texas
1 review
0 helpful votes
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Love the boots
November 4, 2022

I am pleased every time I order from Shoe dazzle the order always arrive in a timely manner and the boots are gorgeous

Date of experience: November 4, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Rovonne,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Texas
1 review
0 helpful votes
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OMG!
November 4, 2022

My riding boots are perfect and I love them sooo much! And everyone loved them and the big cozy jacket I got to wear with them too!

Date of experience: November 4, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Lora,

Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our products.

Best Regards,
Clark

North Carolina
1 review
0 helpful votes
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Better than expected
November 4, 2022

I was nervous getting shoes online but it fits just right and quality is actually really good too.

Date of experience: November 4, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Jessica,

Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!

Best,
Renz

Australia
3 reviews
0 helpful votes
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I was very happy with the products I received. The shipping was extremely fast and efficient. I would highly recommend doing business with you.

Date of experience: November 4, 2022
Renz A. Shoedazzle Rep
over a year old

Hello Jacob,

Thank you very much for spreading the good news about ShoeDazzle! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!

Best,
Renz

Canada
2 reviews
0 helpful votes
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Excellent Quality
November 4, 2022

I ordered a top and pants it fit perfect and quality is wonderful
The price was excellent for a first time customer
I would order again for sure

Date of experience: November 4, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Lisa,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Illinois
1 review
0 helpful votes
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Same Size Different Fit
November 4, 2022

I order the same style of shoe in the same size (Size 9) but in 2 colors. One pair fit as if it was a size smaller. I will keep one pair and return the other. I didn't think the shoe fit true to size either. The toe cap is more narrow than it appeared to be in the pictures.

Date of experience: November 4, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Dornecia,

We appreciate the feedback you shared regarding the item that you got. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Missouri
1 review
0 helpful votes
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Not as comfortable as I was hoping.
November 4, 2022

I was looking for a last minute shoes idea and came across these new beautiful boots. Me thinking I'll be somewhat comfortable but once I got them... they were waay taller than I imagined and it leaned forward a bit and it made my ankles hurt trying to walk.

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Kassandra,

It is with great regret that we received your feedback regarding the item that you got. Our Member Services Team will be contacting you right away to further help you.

Best,
Lia

Missouri
2 reviews
0 helpful votes
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Long Time Member
November 4, 2022

I've been a Shoe Dazzle member for many years now. I have purchased some great boots and shoes and clothing from your site. Lately, I've noticed that the selection is lacking luster. It's the same styles in a variation of colors. The clothing line does not have great choices. At this point, if that is all you will carry for the plus size selection, then you may as well delete it. Your competition for plus-size clothing is definitely Shein. I have decided to cancel my membership multiple times, but I will lose my credits. I also don't understand why I am still coming out of pocket when I have credits for new shoes. I'm not finding enough selections to make purchases to use my shoe credits. If you changed buyers, they have failed you. Please get someone who is a plus size to make selections for plus-size women. We enjoy being sexy, but some of us would prefer a happy median. Right now its either look frumpy or like you are searching for a pole. Go back and look at some of the earlier days of business and compare it to what you are offering now.

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Bridgette,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Pennsylvania
1 review
0 helpful votes
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Amei minha bota excelente qualidade
November 4, 2022

Pronta para comprar de novo super satisfeita produto de excelente qualidade sem contar que a bota é linda super apaixonada parabéns

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Olá Dhessica,

Obrigado pelas belas palavras que você disse sobre nossos produtos. Tenha certeza de que continuaremos fornecendo estilos únicos e novos para membros como você. Tenha um ótimo dia!

Melhor,
Lia

Ohio
2 reviews
0 helpful votes
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Satisfied!
November 4, 2022

Overall a great experience! At first there was a delay but ended up coming a day earlier than expected. I am very satisfied with my purchase :)

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Marcella,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Illinois
1 review
0 helpful votes
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Angry
November 4, 2022

I never received my package it was something I really wanted

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Rosalind,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Maryland
1 review
0 helpful votes
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Bad
November 4, 2022

Really bad shipping and they are not responsible. I call them I talk to them. They said we will deliver and then I checked the last up date for my tracking and it shows they send it back to the seller

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Mahnoush,

It is with great regret that we received your feedback regarding our shipping method. Our Member Services Team will be contacting you right away to further help you.

Best,
Lia

Ohio
1 review
0 helpful votes
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Great apparel
November 4, 2022

Overall a great shopping experience. Love their boots! Super easy to order.

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Tauvie,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Virginia
1 review
0 helpful votes
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I ordered a size 10 pair of shoes and received one size 9 and one size 10.
I ordered a cross body bag and used twice and it is already peeling on the bottom,

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Carol,

Thanks for sending your review! Your feedback about our product quality and sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Wisconsin
1 review
0 helpful votes
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Order
November 4, 2022

Haven't received my order still, and I have no idea when it will arrive.

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Julia,

It is with great regret that we received your feedback regarding your purchase. Our Member Services Team will contact you right away for further assistance.  

Best,
Lia

Illinois
2 reviews
0 helpful votes
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Glitter on tha GO!
November 4, 2022

I'm overjoyed and satisfied with the purchase of my boots; ordered a half size larger which worked out well. I wear sz 7; ordered sz 7 & 1/2 fits well and they look amazing!

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Olivia,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Pennsylvania
1 review
0 helpful votes
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Love it
November 4, 2022

Always satisfied with all the items I had purchased

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Govani,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Minnesota
1 review
0 helpful votes
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Returns are not your friend
November 3, 2022

The shoes I bought were literally the worst shoe construction I've ever seen. Regardless, I was not refunded my entire amount. Really not cool to be penalized for something beyond my control. I'd be happy to exchange for a different shoe but that's not in their return policy.

Date of experience: November 3, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Jennifer,

Thanks for sending your review! Your feedback about our product quality/style and return/exchange policy is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth