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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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Texas
1 review
0 helpful votes
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Scammers
November 5, 2022

Y'all never sent me my shoes. Where is my refund. This is obviously a scam and I will be reporting y'all

Date of experience: November 5, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Brittany,

Thank you for sharing your experience with the order you made online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

New York
1 review
0 helpful votes
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Shoes lover
November 5, 2022

All the shoes I order fit perfectly. I would definitely recommend shoe dazzle for all your foot wear.

Date of experience: November 5, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jackson,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Pennsylvania
1 review
0 helpful votes
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Great shoes
November 5, 2022

Love this website, the shoes are great quality. It got delivered fast.

Date of experience: November 5, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Lavona,

Thank you for sharing your wonderful experience with our items and the website. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Maine
1 review
0 helpful votes
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Awsome
November 5, 2022

First time buyer 3 pairs of boots for 60.00 and they fit perfect and there comfortable. Love them!

Date of experience: November 5, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Patricia,

Thank you for the great feedback! We're so glad that everything worked out for you. At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Mary

Idaho
1 review
0 helpful votes
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Amazing
November 5, 2022

Best experience buying boots ever. Fast delivery and my boots were exactly as described if not better

Date of experience: November 5, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Teair,

We are glad you are enjoying our products and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

California
1 review
0 helpful votes
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Horrible. Still no order after a month and no refund either

Date of experience: November 4, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Shalaye,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Texas
1 review
0 helpful votes
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The return process was not and smooth as the rest of the experience. That's the only short coming.

Date of experience: November 4, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Lynette,

Thank you for your review. Our Member Services Team will contact you right away to address your concern about the return process.

Best,
Renz

California
1 review
0 helpful votes
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Love the shoes!
November 5, 2022

Super cute and sexy shoe! I love the fur and the way the shoe fits

Date of experience: November 4, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Brittany,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

California
1 review
0 helpful votes
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Surprise
November 4, 2022

For the price you are paying I got something a bit better than I was expecting in quality now don't get me wrong it's not at high quality levels but they will definitely last you a good while and it delivered in a good amount of time I totally thought it was going to be a scam but I was surprised at what I got

Date of experience: November 4, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tory,

Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

New Jersey
1 review
0 helpful votes
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Self care
November 4, 2022

Easy way to reward myself for sticking to my plans regarding health and wealth!

Date of experience: November 4, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tatiana,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Michigan
1 review
0 helpful votes
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I tried sending emails concerning this issue to no avail. Didn't feel like I should've been charged anything considering I sent them back due to them being very narrow which was Not mentioned in the description of the boots and I have a very skinny foot so it's not like I'm the only one who feels this way about the boots I was sent. I got $12 back outta $17 something so yeah from here on out I'll just shop at Amazon where when I send an item back I get the full refund when something doesn't fit right.

Date of experience: November 4, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Angel,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Georgia
1 review
0 helpful votes
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Happy first time buyer!
November 4, 2022

Very happy with all my items! I got two of the same rain boots in different color…great quality and texture. I also got a shoulder bag which i am so pleasant with the space and compartments it has!

Date of experience: November 4, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Briseida,

We’re so glad to know you're satisfied with our products! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Oklahoma
1 review
0 helpful votes
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Shoes n Boots
November 4, 2022

Houston fit it's not what I expected I have to do return and I don't have a vehicle so what do I do can you send me a shipping label because I don't even have a printer

Date of experience: November 4, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Robin,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Florida
1 review
0 helpful votes
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Great fit!
November 4, 2022

I have been a member of Shoe Dazzle and Just Fab since 2014. They never disappoint. So much to choose from and if something doesn't fit you can always return for the correct size or get a refund unless it's a final sale item.

Date of experience: November 4, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Stacey,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Canada
1 review
0 helpful votes
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Great product
November 4, 2022

The product received is just perfect.
Fits perfect to size. Looks just like the pictures shown on website

Date of experience: November 4, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Shani,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Georgia
1 review
0 helpful votes
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Great job
November 4, 2022

I usually find what I'm looking for. Orders ship fast and arrive on time. Easy returns.

Date of experience: November 4, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Dee,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Texas
1 review
0 helpful votes
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Refund
November 4, 2022

I Never received my Purchase and no one has reached out concerning this matter

Date of experience: November 4, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tracie,

It is with great regret that we received your feedback regarding your purchase. Our Member Services Team will contact you right away for further assistance.  

Best,
Lia

Virginia
2 reviews
0 helpful votes
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Very please
November 4, 2022

Wonderful and very satisfied and I love the boots that I have purchased. And so did my daughter. We will be purchasing from you again thank you

Date of experience: November 4, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Connie,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

District of Columbia
1 review
0 helpful votes
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Shoes change sizes every pair
November 4, 2022

I've only gotten one pair out of the 7 I bought during my 6 months with shoedazzle that fits. I'm so sad at the loss of money and resources for these

Date of experience: November 4, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Maddie,

It is with great regret that we received your feedback regarding the sizes of our products. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Canada
2 reviews
0 helpful votes
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Quick and chic!
November 4, 2022

I received my order within a week in Canada. I was not fully satisfied with a product so returned it (free return shipping) easily for store credit. I love the other items in the rest of my order.

Date of experience: November 4, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Lia,

Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and services.

Best Regards,
Clark