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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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The boot runs big and I am trying to return but am having error message
I would like a refund or I'm done shopping here. I have not been with you guys 15 days and I didn't see where it specifically said it would take money out your account before a month with you guys.
Hello Emily,
Thank you for writing a review! We value your feedback on the charges and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
These boots are comfortable and flawless. The pockets are functional as well. I dozed up from a 10 just to be safe and I'm glad I did!
Hello Janai,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
They are so comfortable. I can't wait to rock them!
Hello Adebola,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I was trying to get a different shoe size but shoedazzle won't let it go through at all
Hello Desi,
Thank you for sharing your experience with processing a return online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I placed an order around mid October. I had to exchange 3 of the 4 items for a larger size. It is November 6th and I still haven't received my new items.
Hello Lynell,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your exchange. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Great quality. Everything purchased was true to size and I had no issues with them.
Hello Valerie,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
I ordered 3 pairs of boots online. It was easy to order, there were great selections, they came quickly and they look and feel great.
Hello Chris,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
They fit legs perfectly, I love the quality of it and the red color is amazing.
Hello Lisa,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
From picking out which boots I wanted, then ordering them up to receiving them in the mail the whole experience was awesome.
Hello Marie,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I loved everything I purchased from shoedazzle. Clothes, slippers, and boots boots and more boots!
Hello Mellisa,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Hello Ipapo,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Timely delivery and after sales support was also very good.
Hello Folake,
Thank you for the great feedback on our delivery and our Member Services Team! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at ShoeDazzle.
Best,
Mary
First, the quality is amazing, secondly they all are true to size and fits perfectly. I absolutely love the items! Worth the money and hype.
Hello Shalini,
Wow! This is awesome to hear that you are loving your purchase and our stylish products. Thank you for taking the time to write a review!
Best,
Mary
Hello Karla,
Thank you for your positive feedback! That's a great encouragement for us! Hope to hear more from you in the future!
Best,
Mary
Excellent service with client needs I would recommend
Hello Clara,
It is our desire to keep you satisfied with our best services, unique styles, and good quality. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
The wide calf at first was a little TOO large. I found though that it allowed me to stuff my pants inside just right. Love these
Hello Nancy,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
They came on time and were just what I needed. They were true to size.
Hello Veronica,
Thank you for trusting us to be your source for top-quality items. We appreciate your kind expressions of appreciation and are especially grateful for doing business with you. We here at ShoeDazzle try our best to provide the best service and unique style at an affordable price!
Best,
Mary
I love all the shoes I own from Shoe Dazzle! They are stylish, trendy and comfortable. The reviews that others leave is always helpful in deciding which shoe is best for me. I appreciate that!
Hello Nekesha,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I have never had a size issue with any of my ShoeDazzle purchases. I always love the quality.
Hello Susan,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.


Hello Jenny,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz