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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

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229
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New York
2 reviews
0 helpful votes
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The best
November 8, 2022

Love them, my shoes always come on time they have all my favorite boots in different colors. I love the I gain points.

Date of experience: November 8, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Janet,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Arizona
1 review
0 helpful votes
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Always Happy
November 8, 2022

Easy to use - Great Savings. Great Product. Always love everything I receive

Date of experience: November 8, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Diana,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

New York
1 review
0 helpful votes
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I was charged additional money, when I never enrolled or subscribed to Shoe Dazzle to take monies from my account.

Date of experience: November 8, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Michelene,

Thank you for writing a review! We value your feedback on the charges and would like to address your concern. Our Member Services Team will get in touch with you right away.  

Best,
Renz

Virginia
1 review
0 helpful votes
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Exchange gone wrong
November 8, 2022

I called to exchange a pair of shoes that ran small and got a whole different color shoe.

Date of experience: November 8, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Ulyssa,

Thank you for your review. Our Member Services Team will contact you right away to address your exchange order concern.

Best,
Renz

Indiana
1 review
0 helpful votes
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Comfortable
November 8, 2022

These boots are really comfortable. I have an injured ankle and no problems

Date of experience: November 8, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Shalonda,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Australia
4 reviews
2 helpful votes
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Qué gran tienda
November 8, 2022

¡Qué gran tienda! Estoy impresionado. Buen servicio, envío rápido, buena calidad - es todo lo que necesita para ser el mejor.

Date of experience: November 8, 2022
Renz A. Shoedazzle Rep
over a year old

Hola Darrell,

¡Gracias por la gran crítica! ¡Estamos encantados de que haya disfrutado de nuestros productos! ¡Nos aseguraremos de crear continuamente productos que se adapten a las necesidades de nuestros valiosos miembros como usted! ¡Qué tengas un lindo día!

Mejor,
Renz

Illinois
1 review
0 helpful votes
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Love the boots
November 8, 2022

Gets lots of compliments ordering the white ones next

Date of experience: November 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Carla,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Georgia
1 review
0 helpful votes
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Not approved charge
November 8, 2022

I did not approve of this charge and I would like to be refunded

Date of experience: November 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Anya,

Thanks for sending your review! Your feedback about the recent charges in your account is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Canada
1 review
0 helpful votes
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Good
November 7, 2022

I am Satisfy of the product and receive good service from the agent who serve me. Thank You

Date of experience: November 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Guerlande,

Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you! Have a great day!

Best,
Lia

New York
2 reviews
0 helpful votes
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So cute
November 7, 2022

May order in black too! I love them they are pretty comfy and adorable. A little narrow but cute.

Date of experience: November 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Ivy,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our product. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Virginia
1 review
0 helpful votes
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NEVER GOT IT
November 7, 2022

My order never arrived. They took my money and won't give it back.

Date of experience: November 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Perry,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Canada
1 review
0 helpful votes
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Disapointed
November 7, 2022

All of the 6 pairs of shoes that i ordered, none of them fits.

Date of experience: November 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Ludovina,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Georgia
1 review
0 helpful votes
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Gorgeous shoes!
November 7, 2022

These were a hit! I wish I had gotten them in the other colors.

Date of experience: November 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Jennifer,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Canada
1 review
0 helpful votes
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5 pairs
November 7, 2022

All size 7 but all fit differently. My favorite pair is too tight in the toe, so much that I cannot wear them, then they got ruined so I doubt I can even return them. I was babysitting a dog for a night, the night they arrived and the dog chewed one, the tongue and a lace before i caught her. I never got to wear them once. I've tried to order another pair but they were all out and now it's back but not in that green color. Very frustrated.

Date of experience: November 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Melissa,

Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Tennessee
1 review
0 helpful votes
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Queen of the people
November 7, 2022

Wonderful! I love the concept of being able to shop on a level where it's all about you and your style. I can create myself.

Date of experience: November 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Felicia,

Thank you for the kind words that you said about ShoeDazzle. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Have a great day!

Best,
Mary

Texas
1 review
0 helpful votes
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Negative
November 7, 2022

Never got order still ding have order after it say it was delivered

Date of experience: November 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Ashley,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

California
1 review
0 helpful votes
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Amazing Quality
November 7, 2022

From start to finish I had a great experience. The site is very user friendly with tons of styles to choose from. I would definitely recommend Shoedazzle to friends and family.

Date of experience: November 7, 2022
Renz A. Shoedazzle Rep
over a year old

Hello Erica,

Thank you very much for spreading the good news about ShoeDazzle! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!

Best,
Renz

Kenya
1 review
0 helpful votes
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Muy satisfecha
November 7, 2022

Me encantó, Todo de calidad y en buen tiempo tiempo, estoy muy complacida

Date of experience: November 7, 2022
Dean R. Shoedazzle Rep
over a year old

Hola Vivian,

¡Muchas gracias por tus comentarios! ¡Prometemos continuar fabricando productos más hermosos y de buena calidad solo para ti! ¡Gracias por compartir tu maravillosa experiencia con nosotros!

Mejor,
Zeth

District of Columbia
1 review
0 helpful votes
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Just what I was looking for
November 7, 2022

Found the boots I wanted for myself and the shoes my daughter wanted for Homecoming. Process was super easy.

Date of experience: November 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Linda,

Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one.  

Best,
Lia

Arizona
1 review
0 helpful votes
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Great experience!
November 7, 2022

Prompt shipping, great product, great price. Would recommend.

Date of experience: November 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Carolyn,

Thank you for leaving a review.  We always strive to provide the highest quality at the most reasonable price. Have a great day!  

Best,
Renz