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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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Third time I've used this company now, I can't fault the service at all, returning items as well no problem at all.
Hello Lionel,
Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
November 10 charge was not aware of and now my bank account/bank card is no longer good fooling with with shoes dazzle. Plus shoe dazzle is not willing to give me a refund at this time just close my account with your company since I'm unable to get my money back don't want a credit.
Hello Jennifer,
Thank you for writing a review! We value your feedback on the charges and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I have yet to receive my order placed on October 1st.
Hello Kelsie,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
My block heel strap was sewn on backwards so the heels are not wearable at all.
Hello Deonne,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
My boots shipped faster than I expected, and once I got them they were in perfect condition! Once I slipped one boot on I couldn't wait to put the other on. They are super comfortable and the size fit perfectly! Thanks so much
Hello Jacklynn,
Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!
Best,
Renz
All of my shoes fit comfortable and I can stand well.
Hello Jimetta,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I bought boots and received them within 2 weeks and I'm beyond in love with them
Hello Lyndsey,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
Customer service who was amazing to the answer on time they talk to you get through the problem and this is great you don't get that with everyone and my shoes come at a reasonable time and I'm wearing them and they're beautiful they're amazing that's all I can say
Hello Toneshia,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
Loving my boots very comfortable, perfect around the calf. Was delivered quickly.
Hello Ines,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Am very satisfied with all my orders they are good quality and they are affordable and look amazing. My orders were delivered fast and packaged very well shoe dazzle is my new favorite place to shop for shoes…
Hello Theresa,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I was so impressed when I saw the shoes. Fits perfectly and order came quickly.
However, I have a concern, I ordered for 4 shoes. I got 2 left legs for one. How do I return it please?
Hello Aishatu,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Hello Jean,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
Quality on the top, the size was true I gave it to my freind now I'm the bestfriend she ever had they are perfect.
Hello Rosine,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Shoe arrived broken, ordered it specifically for an event. Event was 8 days away Inlive in a rural town not easy to get to a ups store...
Asked if there was any way they could shop me a new shoe seeing as the process was said tontsken12-14 days and inneeded them in 8, and I would get the others to a ups store in about 4 days when Onhad to drive to the city again (it's a 2 hr drive) she told me not to worry inwould get them in time, i said how when younsaid it takes about 12 days once i send them and i CAN NOT make that drive just to return 8 dollar shoes.
Told them the same thing when cancled my membership. Offered me several offers including free membership for 3 months when all iI wanted to be happy was the shoes bordered for the event I needed... so y'all would rather give me 3 minths@ what 49.99 vs just sending out a new pair of shoes that day ESPECIALLY since they came with the heal snapped and it was obvious the minute you opened the box so that was some shotty quality control on top of it... anyway all around a very very bad experience and I will be sure to let anyone I can know to stay away from this company.
Hello Summer,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Great customer service, very knowledgeable, patience, and understanding.
Hello Katrina,
Thank you for your review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
After returning the wrong size shoes, the didn't send me the right one, because I didn't send the return label from website,
It is crazy because they can print themselves.
Hello Mojgan,
Thank you for your review. Our Member Services Team will contact you right away to address your return concern.
Best,
Renz
All items fit well and we're right on time! Best of all the price was WELL worth it! I'll definitely be back.!
Hello Mrdarden,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
I love love love the purchases I made. The boots feel so good and the shoes are sleek, sexy, and amazingly comfortable. I would stand up in the long though. :)
Hello Debra,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
If your a person like me, that don't like going in stores then I recommend shopping on line,,
Hello Denise,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.


Hello Catherine,
Thank you for writing a review! We appreciate your feedback on our delivery and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz