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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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Zambia
2 reviews
0 helpful votes
Follow Katie J.
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New shoes
November 11, 2022

Ordered online. There was a slight delay in delivery. Loved what I got.

Date of experience: November 11, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Catherine,

Thank you for writing a review! We appreciate your feedback on our delivery and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Australia
3 reviews
0 helpful votes
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Great
November 12, 2022

Third time I've used this company now, I can't fault the service at all, returning items as well no problem at all.

Date of experience: November 11, 2022
Renz A. Shoedazzle Rep
over a year old

Hello Lionel,

Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

South Carolina
1 review
0 helpful votes
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$49.95 charge unaware of
November 11, 2022

November 10 charge was not aware of and now my bank account/bank card is no longer good fooling with with shoes dazzle. Plus shoe dazzle is not willing to give me a refund at this time just close my account with your company since I'm unable to get my money back don't want a credit.

Date of experience: November 10, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Jennifer,

Thank you for writing a review! We value your feedback on the charges and would like to address your concern. Our Member Services Team will get in touch with you right away.  

Best,
Renz

Texas
1 review
0 helpful votes
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Never received my last shipment.
November 11, 2022

I have yet to receive my order placed on October 1st.

Date of experience: November 10, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Kelsie,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Texas
1 review
0 helpful votes
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Shoes mismade
November 10, 2022

My block heel strap was sewn on backwards so the heels are not wearable at all.

Date of experience: November 10, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Deonne,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Illinois
1 review
0 helpful votes
Follow Jacklynn U.
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Fast and super freaking cute
November 10, 2022

My boots shipped faster than I expected, and once I got them they were in perfect condition! Once I slipped one boot on I couldn't wait to put the other on. They are super comfortable and the size fit perfectly! Thanks so much

Date of experience: November 10, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Jacklynn,

Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!

Best,
Renz

South Carolina
1 review
0 helpful votes
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Best purchase
November 9, 2022

All of my shoes fit comfortable and I can stand well.

Date of experience: November 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Jimetta,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Indiana
2 reviews
0 helpful votes
Follow Lyndsey A.
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Absolutely love my boots
November 9, 2022

I bought boots and received them within 2 weeks and I'm beyond in love with them

Date of experience: November 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Lyndsey,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

North Carolina
1 review
0 helpful votes
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Amazing
November 9, 2022

Customer service who was amazing to the answer on time they talk to you get through the problem and this is great you don't get that with everyone and my shoes come at a reasonable time and I'm wearing them and they're beautiful they're amazing that's all I can say

Date of experience: November 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Toneshia,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Mary

Canada
1 review
0 helpful votes
Follow Ines J.
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Boots
November 9, 2022

Loving my boots very comfortable, perfect around the calf. Was delivered quickly.

Date of experience: November 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Ines,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Michigan
3 reviews
0 helpful votes
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Very good fast delivery and prompt…
November 9, 2022

Am very satisfied with all my orders they are good quality and they are affordable and look amazing. My orders were delivered fast and packaged very well shoe dazzle is my new favorite place to shop for shoes…

Date of experience: November 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Theresa,

We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Canada
1 review
0 helpful votes
Follow Aishatu Y.
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Good shoes and they came quickly
November 9, 2022

I was so impressed when I saw the shoes. Fits perfectly and order came quickly.
However, I have a concern, I ordered for 4 shoes. I got 2 left legs for one. How do I return it please?

Date of experience: November 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Aishatu,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Nevada
1 review
0 helpful votes
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Perfect
November 9, 2022

The shoes are so cute and arrived quickly, so perfect!

Date of experience: November 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Jean,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Canada
1 review
0 helpful votes
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I love the shoes!
November 9, 2022

Quality on the top, the size was true I gave it to my freind now I'm the bestfriend she ever had they are perfect.

Date of experience: November 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Rosine,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Utah
1 review
0 helpful votes
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Shoe arrived broken, ordered it specifically for an event. Event was 8 days away Inlive in a rural town not easy to get to a ups store...
Asked if there was any way they could shop me a new shoe seeing as the process was said tontsken12-14 days and inneeded them in 8, and I would get the others to a ups store in about 4 days when Onhad to drive to the city again (it's a 2 hr drive) she told me not to worry inwould get them in time, i said how when younsaid it takes about 12 days once i send them and i CAN NOT make that drive just to return 8 dollar shoes.
Told them the same thing when cancled my membership. Offered me several offers including free membership for 3 months when all iI wanted to be happy was the shoes bordered for the event I needed... so y'all would rather give me 3 minths@ what 49.99 vs just sending out a new pair of shoes that day ESPECIALLY since they came with the heal snapped and it was obvious the minute you opened the box so that was some shotty quality control on top of it... anyway all around a very very bad experience and I will be sure to let anyone I can know to stay away from this company.

Date of experience: November 8, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Summer,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

California
1 review
0 helpful votes
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Fabulous
November 8, 2022

Great customer service, very knowledgeable, patience, and understanding.

Date of experience: November 8, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Katrina,

Thank you for your review. We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

Canada
1 review
0 helpful votes
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Very bad experience
November 8, 2022

After returning the wrong size shoes, the didn't send me the right one, because I didn't send the return label from website,
It is crazy because they can print themselves.

Date of experience: November 8, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Mojgan,

Thank you for your review. Our Member Services Team will contact you right away to address your return concern.

Best,
Renz

Florida
1 review
0 helpful votes
Follow Mr O.
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THREE THUMBS UP
November 8, 2022

All items fit well and we're right on time! Best of all the price was WELL worth it! I'll definitely be back.!

Date of experience: November 8, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Mrdarden,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

California
1 review
0 helpful votes
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Feels so good
November 8, 2022

I love love love the purchases I made. The boots feel so good and the shoes are sleek, sexy, and amazingly comfortable. I would stand up in the long though. :)

Date of experience: November 8, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Debra,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Georgia
1 review
0 helpful votes
Follow Subrina P.
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If your a person like me, that don't like going in stores then I recommend shopping on line,,

Date of experience: November 8, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Denise,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz